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bonjur_mimi

Flying with Aeroflot

By bonjur_mimi in Working & Traveling During US Immigration

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bonjur_mimi Enthusiast

bonjur_mimi   0

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Hi everyone,

I bought two tickets from Aeroflot and due to situation in my country I decided to cancel the flights or change the dates for the end of July. I sent to Aeroflot office a letter with flight numbers in order to cancel the tickets and buy a new one with dates for the end of July. However, they sent me back an e-mail where says it takes 30 days to process my request. I don't have that much money right now to buy a new ticket the only option was to get the money back and buy a new ticket. I tried to call Aeroflot office, but they really seemed to be not that helpful. I decided asking somebody who has experienced the same problem as me. What should I do? Does it really take 30 days to refund my money?

Thanks in advance

:thumbs:

 
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