Will I Ever Get A Break?

[Rhiannercakes 14]

INS has screwed me over. Again.

I was at the DMV to get my permit, it was my 3rd appointment in which I finally got the right ID to actually get my permit.

Of course, everyone was totally interested in my green card, so they took their time looking at it.

She goes and puts my A# in, my maiden name pops up.

She goes and talks to some people, talks to me again and said they have to call INS to see what's up. I go and sit down.

About 10 minutes later I get called back up and told I have to go see someone at INS to get the name associated with my A# changed. They FORGOT to change it to my married name!

So here I am, permit less and booking another appointment, my 4th one. And an infopass appointment.

When will this end?

Edited June 24, 2010 by Rhiannercakes

[lgg 2]

AWW... I'm sorry Rhianne... that sucks HUGE. You will get a break, I promise. Want some chocolate? I have milk and dark over here.

Is this your full license or your learners' permit?

[Rhiannercakes 14]

Learner's permit I'm trying to get.

Mmm... chocolate.

[Flames9_RN 358]

How about a kit-kat break!!!

[Bern. 3]

My peanut butter cups melted. =[

I hope it's resolved soon <3

[Ontarkie 14,226]

Wow I can't believe they are giving you that much of a problem to get a learners permit. We didn't even show them my boys green card for them to get their learners permit. All they wanted was a birth certificate and of course that was Canadian and we showed that they are home schooled, or they would of wanted a school record of some sort.

Hopefully things get better for yo soon.

[Dan and Ali 3]

I'm really sorry you're having such a hard time Rhiann! I feel your pain, I just tried to get my Social Security number and learned that my name was spelt incorrectly so it's a four week wait to get someone to change it (worst data entry people EVAR!). I hope the Infopass appointment brings some resolution for you!

[Rhiannercakes 14]

Yeah, I have an infopass for the 8th, and I'm not leaving till they fix it.

I'm just tired of them controlling stuff I suppose...

[Hugglebuggles 60]

Hey Rhiann! The exact same thing happened to me. I went to apply for my CO state DL with my EAD, and they tried to look me up in their database and I only existed in my maiden name. They sent me in for manual verification and 10 weeks later they came back and told me they couldn't verify my identity! Then, I went for my AOS interview and asked the IO at my interview if he could do something about the name discrepancy, and he said he would note the system to have it changed. After I got my GC in the mail, I went back to the DMV and I still was in the system in only my maiden name. After all that I made an infopass appointment and they changed my name on the spot in about 2 seconds. I went to the DMV a week later and they issued me a license. What an ordeal that was!

Here's the thread if you're interested in reading all the "fun": More name issues

I was told at my infopass appointment that this is an extremely common thing, even though I haven't heard of it happening on VJ very many times. The good news is that they should be able to change your name at the appointment, on the spot, and it is suposed to show up in the system immediately.

[Rhiannercakes 14]

Thank you SO much Huggles!

You have no clue how much this has helped.

And thanks to everyone else for the chocolate and replies

[Hugglebuggles 60]

You've very welcome! When It happened to me I had a series of major freak outs and I couldn't find anyone who had experienced it! Unfortunately I had a really stupid DMV woman the first time, and I shouldn't have had to go through that 10 week verification process. Instead of having my license in a couple weeks with a quick visit to USCIS, I waited over 11 weeks.

But yes, like you said, don't leave the infopass until someone agrees to help you! They can change your name very fast and very easily. The man who did mine completed the change before I was done explaining to him everything that happened!

[Rhiannercakes 14]

I really don't get the government.

I go to my infopass and thankfully only have to wait 5 minutes to get called up.

Told me they -could not- fix this. The DMV has to call them about the problem, wait for something from the USCIS saying the info's correct and... then yeah.

The guy just would not budge on all of this, so I walked out angry. Again.

Why can't the government be consistent...

[Flames9_RN 358]

When talking to Gov't people--try and get names and phone #'s, that tends to work at times!

[TimandJoyce 1]

awwwww sorry to hear about all this Rhianne....I hope you get it all settled soon...

[Hugglebuggles 60]

I really don't get the government.

I go to my infopass and thankfully only have to wait 5 minutes to get called up.

Told me they -could not- fix this. The DMV has to call them about the problem, wait for something from the USCIS saying the info's correct and... then yeah.

The guy just would not budge on all of this, so I walked out angry. Again.

Why can't the government be consistent...

Ugh, how annoying!!

In my case, the the DMV sent me through to be manually verified in the SAVE system. I'm not really sure what kind of steps they go through to do this and who they contact, but it took them 10 weeks to get back to me. When they couldn't verify my identity, they sent me a letter saying I need to have USCIS amend my name. So I took the letter to my infopass appointment and they made the switch. So perhaps having a letter made the difference in my case? I guess the best (or only) thing to do would be to go back to the DMV and see if they can contact USCIS or at least put something in writing saying what the issue is.

I know from experience how frustrating it is to go down to the DMV, wait in line, and then have someone tell you they can't help. It's not only frustrating, it's also slightly embarrassing, like you're an illegal who is trying to cheat the system and get ID. They really do make you feel that way!

I don't understand why they couldn't change the name at your infopass appointment when it's clearly wrong. It's not like you asked them to change your name to Jane Smith or something random. If it wasn't an issue with the DMV, It would have come up somewhere else down the road, at some point. Good to know they can't fix their own mistakes!

Sorry you're having problems Rhiann!