Anyone had problems with their employment I-9 form?

[Kirsten UK 2]

Hi, well after 9 months of being here I have finally got a job in my profession doing what I love. I have just had my first two days of corporate orientation and am due to start in my new department tomorrow. Today I got a call from my HR Compliance Department to say the I-9 form I filled out last week for DoHS work authorization has been rejected as the information I put on it does not match the information they have on file! I'm absolutely stunned, all I put on there was my alien number, SS number, DOB etc, I can't think how I could have got that wrong? I also asked if it was maybe a keying error and the HR rep told me quite rudely that she had not made a mistake! This is my second job since getting my greencard.

I called DoHS and they don't have access to the info as its filed under the employer and I would have to make an info-pass appointment to query anything.

What i'd like to know is has anyone else had a problem with the I-9 form? I know getting a SS card was very hard, it was referred back to DoHS twice! I have to wait two more days before I can meet the HR rep to look over my form and to get the letter from DoHS to explain what I need to do next and i'm so worried now that my job is in peril, I have 8 business days to sort this mess out before my offer of employment is revoked and I really don't need this hanging over my head before my first day on the job tomorrow

[Rebecca Jo 1,962]

What proof or residency and work eligiblity did you provide for the I9? What documents?

Please be very specific so I can help you.

[marie09 5]

Hi Kirsten,

I am sorry you are having to go through this, that sucks.

I work in HR and have had some experience with the I9 e-verification system in my previous job so can maybe help a little.

Most no matches I came across were:

- Social security card hadn't been changed to reflect married name on green card

- Social security card hadn't been changed after permanent residency was gained

Both the above are easily fixed with a quick visit to social security - takes about 24 hours to update in the system.

Occasionally someone would get a tentative DHS no match - which was also really easy to fix - quick phone call to the number on the letter they'll give you. Also usually confirms in 24 hours.

When you go to the HR meeting ask the rep for a print off of your e-verify case entry, also if you can see the I9 you completed. It will take them like 2 minutes and that way you can check they didn't make a typo or read your writing wrong. As one digit entered wrong e.g your alien number, could cause a non confirmation.

Congrats on your job & i'm sure this will easily get resolved.

[TracyTN 237]

I think where JohnnyQuest was going was to figure out what documentation she had to prove she was work authorized by DHS.

If it was an EAD card, then something does seem to be screwed up in the system somewhere.

If it was a passport stamp from JFK, then I'm not surprised, either, that there's an issue. That is no longer valid proof of work auth status.

[Rebecca Jo 1,962]

I think where JohnnyQuest was going was to figure out what documentation she had to prove she was work authorized by DHS.

If it was an EAD card, then something does seem to be screwed up in the system somewhere.

If it was a passport stamp from JFK, then I'm not surprised, either, that there's an issue. That is no longer valid proof of work auth status.

Sort of.

I wondering what documents she gave them to prove identity and work authorization. I was wondering if they were now wanting a document they aren't supposed to want. I was wondering (from noting info in her signature) if they've got some issue with the upcoming 'expiry' of her greencard. I'm wondering whether the problem stems from any of these issues, or if she has an actual false hit from E-verify.

But since she hasn't come back to the thread, it's hard to know.

[TracyTN 237]

Sort of.

I wondering what documents she gave them to prove identity and work authorization. I was wondering if they were now wanting a document they aren't supposed to want. I was wondering (from noting info in her signature) if they've got some issue with the upcoming 'expiry' of her greencard. I'm wondering whether the problem stems from any of these issues, or if she has an actual false hit from E-verify.

But since she hasn't come back to the thread, it's hard to know.

Oh right. We were thinking close to the same lines, but not exactly!

[Kirsten UK 2]

Oh right. We were thinking close to the same lines, but not exactly!

[/quote

Well, sorry for the delay in getting back on here. The matter was resolved quote quickly when the rather arrogant HR rep came to see me and showed me the e verification document. Despite stating several times that SHE had not made a mistake, she had omitted my middle name from the online data entry and thus my I9 was rejected as it did not match my full name on my ss card. Had the HR rep been any good at her job she would have known that a full name is required by law for all SSN's. Still, she did not believe me and I had to call the SS office and they confirmed the error. Once I told her this she resubmitted the I9 and it was approved! Thanks to all of the replies, it wS such a stressful time! I've now been at work for 8 weeks and love my job.

[TracyTN 237]

Thanks for reporting back, Kirsten!