Personal Rant

[Usui Takumi 1,562]

I was just on the phone with the IRS for 45 minutes and was cut off when she tried to connect me to another department!

[w¡n9Nµ7 §£@¥€r 123]

I was just on the phone with the IRS for 45 minutes and was cut off when she tried to connect me to another department!

this is why any well-run call center will give the customer a # to call back if the transfer fails.

[rsn 135]

I was just on the phone with the IRS for 45 minutes and was cut off when she tried to connect me to another department!

You expected better treatment from the IRS?

[trillium13 84]

Been there. Their call center sucks bigtime. I've literally waited hours after being transferred from one operator to another. And the music they play...

[MrsCat 6]

I was just on the phone with the IRS for 45 minutes and was cut off when she tried to connect me to another department!

@ the situation, not your plight. dummies.

[Danno 1,228]

Seriously, it is how the Gov't does business.

I have been trying to help someone make a simple change of benefits with OPM Office of Personnel Management for one year... I kid you not.

Sent them the paper work 2 x

have tried to call them dozens and dozens of times, on the rare occasion you can get someone on the phone they say your stuff is in the mail or they give you another number.. which either is busy, no one answers or a machine answers but no one returns your call. Meanwhile you wait and wait for the paper work which never arrives.

This has been going on for a year.

Just so happens I stopped but SEN. Kay Hagans office yesterday to see if they could help... we will see what happens.

People seriously..... is this what you want your healthcare system to look like?

It's not that anyone in the Gov is bad... it's just the nature of Gov't.

(or any monopoly but especially one where there is no incentive to please you)

[Trumplestiltskin 5,791]

Seriously, it is how the Gov't does business.

I have been trying to help someone make a simple change of benefits with OPM Office of Personnel Management for one year... I kid you not.

Sent them the paper work 2 x

have tried to call them dozens and dozens of times, on the rare occasion you can get someone on the phone they say your stuff is in the mail or they give you another number.. which either is busy, no one answers or a machine answers but no one returns your call. Meanwhile you wait and wait for the paper work which never arrives.

This has been going on for a year.

Just so happens I stopped but SEN. Kay Hagans office yesterday to see if they could help... we will see what happens.

People seriously..... is this what you want your healthcare system to look like?

It's not that anyone in the Gov is bad... it's just the nature of Gov't.

(or any monopoly but especially one where there is no incentive to please you)

What utter #######. Have you ever used a bank call center, Danno?

What about outsourced IT support?

Cable TV / Internet Service Provider?

Surely you've had to call a utility company before?

Yeah you totally don't get passed around from department to department, or deal with phone monkeys who give you wrong information.

Nope. That never ever happens

[Pinocchio Liberal 268]

What utter #######. Have you ever used a bank call center, Danno?

What about outsourced IT support?

Cable TV / Internet Service Provider?

Surely you've had to call a utility company before?

Yeah you totally don't get passed around from department to department, or deal with phone monkeys who give you wrong information.

Nope. That never ever happens

You really should work on your PR! Is it just your nature to piss everyone off?

[Gary and Alla 3,694]

this is why any well-run call center will give the customer a # to call back if the transfer fails.

This is why nothing in the government is well run. Who else are you going to call? You will deal with them as they say, when they say and how they say and that is it. period. This is why the government should run absolutely nothing.

[Niels Bohr 72]

I'd recommend the tea baggers to call.

[NickD 203]

I was on the phone for only 30 minutes with the IRS yesterday afternoon, said a representative would be with me in 3-5 minutes, but I had to leave, so hung up.

While waiting, reread the instructions ten times, and it finally sunk in, so I got my question answered. It was only a question of distinguishing the difference between ANDS and ORS, ALL or SOME of the conditions, and rewriting sentences logically to remove all the double and triple negatives.

It's like they are intentionally trying to screw you up so you claim a deduction you are not entitled to so they can call you in for an audit. Bottom line for me, was only a few bucks different so elected not to take it, a risk of an audit is not worth it, believe me.

With their long worksheets, like to convert that to a simple algebraic equation where many terms are canceled out leaving a very simple solution to exactly what they are asking for.

Just can't help but to view the IRS as a bunch of dirty rotten b@stards. Sorry if I have offended any of you IRS people, but you are a bunch of dirty rotten b@stards, and why in the hell can't you take a course in proper English? One thing you dirty rotten b@stards don't have to do is to earn an honest living. If I treated my clients like you treat us, I wouldn't have to pay any taxes at all.

[Danno 1,228]

What utter #######. Have you ever used a bank call center, Danno?

What about outsourced IT support?

Cable TV / Internet Service Provider?

Surely you've had to call a utility company before?

Yeah you totally don't get passed around from department to department, or deal with phone monkeys who give you wrong information.

Nope. That never ever happens

Sure I have any it is annoying to be sure but this HUNT is beyond anything I have dealt with before.

Had a problem with a Laptop and it did take me maybe 10 calls to get the problem fixed.

With the Gov't, I have seriously spent a year trying to get a simple printout.

The phones don't answer, I am given mis information when it is, I amn told stuff is in the mail.

You can be a lap-dog for Big-Gov if you want but I doubt few are falling for it.

[*JG* 2]

Sometimes I think they do that just to get rid of you. Make you start all over again.

I used to work in a doctor's office. Medicaid is a big pain in the butt. They would deny claims for no justifiable reason. You resubmit the EXACT same codes and they would pay. Just wasting time, if you ask me. And, calling them, oh hell.........................

[Danno 1,228]

I'd recommend the tea baggers to call.

To call whom?

The Gov't, I think their calls are coming in loud and clear.... or maybe you have not followed the last several elections?

[Niels Bohr 72]

Why is Sousoke still suffering from Tax nightmare?

To call whom?

The Gov't, I think their calls are coming in loud and clear.... or maybe you have not followed the last several elections?