NVC January 2010 Edition!!

[♥Muslimqueen♥ 2]

YAY! Metro Congrats!!!!! Im so happy for you. So how long after sending did you get log in failed?

[♥Muslimqueen♥ 2]

ok guys i just got off the phone with NVC and i am pissed the lady i spoke to today told me that the IV Bill was generated and i can go ahead and pay the $400.....I called just now and was told that they sent the request for the bill but it was not generated as of yet and that the only reason it allowed me to pay the IV Bill is because the DS-3032 was accepted so i get so mad i start going off so the operator told me don't stress it will be fine just give us a call mid week next week to make sure the fee is credited correctly and still print the cover sheet and submit your docs once the status shows PAID...UUUUUURRRRRRGGGGHHHHH WHAT AN IDIOT I SPOKE TO TODAY AS IF I WAS DYING TO GIVE THEM MY MONEY TO SIT ON ....WELL I HOPE THIS LADY I JUST SPOKE TO KNOWS WHAT SHE'S TALKING ABOUT BECAUSE NOW I JUST WANT TO GO OFF ON EVERYONE

Did you pay the IV bill? when it is generated it will show as NOT PAID. If it not generated it will show as not invoiced.

[christeen 966]

Just keep and eye on your accout to see when it gets deducted, then check the status... when it shows paid, print the cover sheet and your off... Don't worry about what NVC says as it is hit or miss in getting someone who actually knows the process.... Remember, these people are 3rd party customer service folks, NOT actual NVC people, we know more than most of them do (although occasionall you will find a long-timer there who has seen how this works...) But dont count on it...

[Malrothien 6]

I thought only the email people were 3rd party? Thought the call center were actually NVC since you speak to supervisors who can pull your file.

[MsSheka 0]

Did you pay the IV bill? when it is generated it will show as NOT PAID. If it not generated it will show as not invoiced.

I paid it because per the operator i spoke to this morning the bill was generated but i had not gotten the email my hubby got an email saying DS-3032 was accepted and that the bill will be sent to me, according to the two people i spoke to tonight they said the bill status changed to NOT PAID because the DS-3032 was accepted

[MsSheka 0]

Just keep and eye on your accout to see when it gets deducted, then check the status... when it shows paid, print the cover sheet and your off... Don't worry about what NVC says as it is hit or miss in getting someone who actually knows the process.... Remember, these people are 3rd party customer service folks, NOT actual NVC people, we know more than most of them do (although occasionall you will find a long-timer there who has seen how this works...) But dont count on it...

thanks christeen my hubby and I were urguing over it for almost 30 minutes he is saying i should have ask them to email me the invoice again if they said it was sent

[christeen 966]

I paid it because per the operator i spoke to this morning the bill was generated but i had not gotten the email my hubby got an email saying DS-3032 was accepted and that the bill will be sent to me, according to the two people i spoke to tonight they said the bill status changed to NOT PAID because the DS-3032 was accepted

Give it a day or two as sometimes things get a little discombobulated and it takes a bit for the systems to catch up.... The operators at NVC are a call center that gets training on the NVC process, if you require further help, they have supervisors who are more equipped to handle this, but the operators are not actual NVC agents, just customer service and contracted...

[MsSheka 0]

I thought only the email people were 3rd party? Thought the call center were actually NVC since you speak to supervisors who can pull your file.

I don't know but some of those operators are complete pain in the neck

[Malrothien 6]

I don't know but some of those operators are complete pain in the neck

Oh for sure, hun, I remember quite clearly. Many tears shed over NVC.

[MsSheka 0]

Give it a day or two as sometimes things get a little discombobulated and it takes a bit for the systems to catch up.... The operators at NVC are a call center that gets training on the NVC process, if you require further help, they have supervisors who are more equipped to handle this, but the operators are not actual NVC agents, just customer service and contracted...

thanks again christeen the last lady i spoke to was very nice , she said its no problem and its easily fixed if a problem arises, she said they would fix it before i'm even aware but right now everything looks OK according to them

[♥Muslimqueen♥ 2]

thanks again christeen the last lady i spoke to was very nice , she said its no problem and its easily fixed if a problem arises, she said they would fix it before i'm even aware but right now everything looks OK according to them

Thats great!

I cant wait to be done with NVC what a head ach! But im sure the Interview and stuff will also be a head ach. AAAa MY HEAD!!!

[mza001 15]

Hello All,

I am also part of the process. Just hoping no RFE and my ds-230 gets approved and Case complete soon. will keep updating my status. Thought i would follow everyone's progress this way too.

[♥Muslimqueen♥ 2]

Hello All,

I am also part of the process. Just hoping no RFE and my ds-230 gets approved and Case complete soon. will keep updating my status. Thought i would follow everyone's progress this way too.

wow we send the DS-230 the same day i think lol

[christeen 966]

thanks again christeen the last lady i spoke to was very nice , she said its no problem and its easily fixed if a problem arises, she said they would fix it before i'm even aware but right now everything looks OK according to them

Just tell em you feel a rash comin on... They will get you some info quick!!! lol... Seriously, if you get an idiot, just hang up and try again for someone else...

[♥Muslimqueen♥ 2]

Just tell em you feel a rash comin on... They will get you some info quick!!! lol... Seriously, if you get an idiot, just hang up and try again for someone else...

Lol i almost did that once cuz i could tell by his voice he could care less, but then i got scared if i hung up he would delete my case. so i talked to him. lol