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dirtyweebesom Enthusiast

dirtyweebesom   8

Posted
Filed: Lift. Cond. (pnd) Country: Scotland
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Posted

I've been trying to check the status of my case on the USCIS database, but have been having trouble logging in.

First of all, I get a big white screen with the message "500 internal server error" at the very top.

This suggests that I haven't been able to log in, but if I click the refresh button, it turns out I am actually *am* logged in.

However, if I click on "My Portfolio", I get the exact same message. There's just no way to see if my case has been "touched" or not.

I found another thread from September about the same problem:

http://www.visajourney.com/forums/index.php?showtopic=220420

I'll try the suggestions in that thread, but if anyone else knows what to do, let me know. Thanks!

ADJUSTMENT OF STATUS

AUGUST 10 2004 - Arrived in Austin, TX with F-1 student visa status.

EARLY JAN/FEB 2008 - Met Michael (my future husband) in the café where he works.

APRIL 12 2008 - We go on our first date. It lasted 2 days!

APRIL 13 2009 - Got married in Marfa, TX, in the middle of the West Texan desert.

NOVEMBER 4 2009 - Finally saved up enough money to send off I-130; I-485; I-131; I-765.

NOVEMBER 5 2009 - Package arrived at the Chicago Lockbox at 9:32 a.m! Signed for by A. Analakis. [DAY 1]

NOVEMBER 12 2009 - Cheques for I-485 and I-130 are finally cashed! [DAY 8]

NOVEMBER 12 2009 - I-485, I-130, I-1765 & I-131 are all "touched"! [DAY 8]

NOVEMBER 13 2009 - Received NOA's for I-485, I-130, I-765 & I-131 (Notice date - November 10th 2009).[DAY 9]

NOVEMBER 16 2009 - All forms were "touched" again. [DAY 12]

NOVEMBER 23 2009 - Received biometrics appointment letter (scheduled for December 14th 2009) [DAY 19]

NOVEMBER 24 2009 - Walk-in biometrics appointment in Austin ASC [DAY 20]

NOVEMBER 24 2009 - All forms were "touched" [DAY 20]

NOVEMBER 25 2009 - All forms were "touched" [DAY 21]

DECEMBER 28 2009 - Received AP approval letter, dated December 23. Received a text & email, too [DAY 54]

DECEMBER 29 2009 - Received email & text, saying EAD is approved; card production ordered. [DAY 55]

DECEMBER 31 2009 - Received AP document. [DAY 57]

JANUARY 2 2010 - Received EAD & interview letter (interview will be 02/16/10, San Antonio). [DAY 59]

FEBRUARY 16 2010 - Approved at interview! I-551 stamp in passport. [DAY 104]

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rsn Experienced

rsn   135

Posted
Filed: Citizen (apr) Country: Thailand
 Timeline
Posted
I've been trying to check the status of my case on the USCIS database, but have been having trouble logging in.

First of all, I get a big white screen with the message "500 internal server error" at the very top.

This suggests that I haven't been able to log in, but if I click the refresh button, it turns out I am actually *am* logged in.

However, if I click on "My Portfolio", I get the exact same message. There's just no way to see if my case has been "touched" or not.

I found another thread from September about the same problem:

http://www.visajourney.com/forums/index.php?showtopic=220420

I'll try the suggestions in that thread, but if anyone else knows what to do, let me know. Thanks!

What URLs are you using, specifically?

Moving from AOS from Work, Student, and Tourist visas to Service Centers

K1: 01/15/2009 (mailed I-129F) - 06/23/2009 (visa received)

AOS: 08/08/2009 (mailed I-485, I-765, & I-131) - 10/29/2009 (received GC)

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dirtyweebesom Enthusiast

dirtyweebesom   8

Posted
Filed: Lift. Cond. (pnd) Country: Scotland
 Timeline
  • Author
Posted

I've been using the following URL:

https://egov.uscis.gov/cris/Dashboard.do

I followed the advice in the September thread (i.e. clearing cache, logging out and then logging back in again) and the problem seems to be fixed for now. My case was apparently "touched" yesterday again. So much for the email/text alerts, though - I never received a single thing!

ADJUSTMENT OF STATUS

AUGUST 10 2004 - Arrived in Austin, TX with F-1 student visa status.

EARLY JAN/FEB 2008 - Met Michael (my future husband) in the café where he works.

APRIL 12 2008 - We go on our first date. It lasted 2 days!

APRIL 13 2009 - Got married in Marfa, TX, in the middle of the West Texan desert.

NOVEMBER 4 2009 - Finally saved up enough money to send off I-130; I-485; I-131; I-765.

NOVEMBER 5 2009 - Package arrived at the Chicago Lockbox at 9:32 a.m! Signed for by A. Analakis. [DAY 1]

NOVEMBER 12 2009 - Cheques for I-485 and I-130 are finally cashed! [DAY 8]

NOVEMBER 12 2009 - I-485, I-130, I-1765 & I-131 are all "touched"! [DAY 8]

NOVEMBER 13 2009 - Received NOA's for I-485, I-130, I-765 & I-131 (Notice date - November 10th 2009).[DAY 9]

NOVEMBER 16 2009 - All forms were "touched" again. [DAY 12]

NOVEMBER 23 2009 - Received biometrics appointment letter (scheduled for December 14th 2009) [DAY 19]

NOVEMBER 24 2009 - Walk-in biometrics appointment in Austin ASC [DAY 20]

NOVEMBER 24 2009 - All forms were "touched" [DAY 20]

NOVEMBER 25 2009 - All forms were "touched" [DAY 21]

DECEMBER 28 2009 - Received AP approval letter, dated December 23. Received a text & email, too [DAY 54]

DECEMBER 29 2009 - Received email & text, saying EAD is approved; card production ordered. [DAY 55]

DECEMBER 31 2009 - Received AP document. [DAY 57]

JANUARY 2 2010 - Received EAD & interview letter (interview will be 02/16/10, San Antonio). [DAY 59]

FEBRUARY 16 2010 - Approved at interview! I-551 stamp in passport. [DAY 104]

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Otto Grand Master

Otto   83

Posted
Filed: Lift. Cond. (apr) Country: Germany
 Timeline
Posted (edited)

It isn't suggested in the link you posted but I'd also try a 'hard refresh' which is slightly different than a simple refresh (it bypasses the cache and shows you exactly what is on the server, in case the page is acting funny). Ctrl-F5 or Ctrl-R or Ctrl-refresh button.

Edited to add:

The CRIS system doesn't send emails for Last Updated date changes (aka 'touches').

Edited by Otto und Karin
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dirtyweebesom Enthusiast

dirtyweebesom   8

Posted
Filed: Lift. Cond. (pnd) Country: Scotland
 Timeline
  • Author
Posted

Thanks, Otto and Karin. Can you tell me how I'd do a "hard refresh" on a mac, though (as I assume those instructions were for a PC)?

I'm a little confused now about the purpose of the email/text updates. I thought they were specifically for "touches", but you say they're not. What *do* they tell you about?

ADJUSTMENT OF STATUS

AUGUST 10 2004 - Arrived in Austin, TX with F-1 student visa status.

EARLY JAN/FEB 2008 - Met Michael (my future husband) in the café where he works.

APRIL 12 2008 - We go on our first date. It lasted 2 days!

APRIL 13 2009 - Got married in Marfa, TX, in the middle of the West Texan desert.

NOVEMBER 4 2009 - Finally saved up enough money to send off I-130; I-485; I-131; I-765.

NOVEMBER 5 2009 - Package arrived at the Chicago Lockbox at 9:32 a.m! Signed for by A. Analakis. [DAY 1]

NOVEMBER 12 2009 - Cheques for I-485 and I-130 are finally cashed! [DAY 8]

NOVEMBER 12 2009 - I-485, I-130, I-1765 & I-131 are all "touched"! [DAY 8]

NOVEMBER 13 2009 - Received NOA's for I-485, I-130, I-765 & I-131 (Notice date - November 10th 2009).[DAY 9]

NOVEMBER 16 2009 - All forms were "touched" again. [DAY 12]

NOVEMBER 23 2009 - Received biometrics appointment letter (scheduled for December 14th 2009) [DAY 19]

NOVEMBER 24 2009 - Walk-in biometrics appointment in Austin ASC [DAY 20]

NOVEMBER 24 2009 - All forms were "touched" [DAY 20]

NOVEMBER 25 2009 - All forms were "touched" [DAY 21]

DECEMBER 28 2009 - Received AP approval letter, dated December 23. Received a text & email, too [DAY 54]

DECEMBER 29 2009 - Received email & text, saying EAD is approved; card production ordered. [DAY 55]

DECEMBER 31 2009 - Received AP document. [DAY 57]

JANUARY 2 2010 - Received EAD & interview letter (interview will be 02/16/10, San Antonio). [DAY 59]

FEBRUARY 16 2010 - Approved at interview! I-551 stamp in passport. [DAY 104]

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rsn Experienced

rsn   135

Posted
Filed: Citizen (apr) Country: Thailand
 Timeline
Posted
Thanks, Otto and Karin. Can you tell me how I'd do a "hard refresh" on a mac, though (as I assume those instructions were for a PC)?

I'm a little confused now about the purpose of the email/text updates. I thought they were specifically for "touches", but you say they're not. What *do* they tell you about?

Email/text alerts correspond to status updates, not necessarily touches. The "control" key on an Apple is the "apple" key.

K1: 01/15/2009 (mailed I-129F) - 06/23/2009 (visa received)

AOS: 08/08/2009 (mailed I-485, I-765, & I-131) - 10/29/2009 (received GC)

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marie09 Community Regular

marie09   5

Posted
Filed: Citizen (apr) Country: United Kingdom
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Posted
I'm a little confused now about the purpose of the email/text updates. I thought they were specifically for "touches", but you say they're not. What *do* they tell you about?

I think they just tell us about things like card production ordered, RFE's etc... At this stage i'm hoping we don't get any as they'd likely be to say they'd sent an RFE... :wacko:

Nov 6, 2012 N-400 mailed

Nov 7, 2012 N-400 delivered to Phoenix lockbox, signed by Arndt & case priority date

Nov 9, 2012 Case Touched, NOA date

Nov 13, 2012 Got text/e-mail with case number & the check was cashed :)

Nov 14, 2012 Case updated online to say biometrics apt. notice is on its way!

Nov 16, 2012 Received NOA & biometrics apt. letter

Nov 28, 2012 Biometrics apt.

Jan 4, 2013 In line for interview!

Jan 5, 2013 Scheduled for interview!

Jan 10, 2013 Received interview letter

Jan 19, 2013 Received yellow letter dated 1/16 asking me to bring more passport pics to the interview

Feb 11, 2013 Interview

Mar 8, 2013 Got an online update - oath scheduled!

Mar 13, 2013 Oath letter received

Mar 22, 2013 Oath! Officially an American citizen!

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SpongebObiWan Apprentice

SpongebObiWan   0

Posted
Filed: AOS (apr) Country: Italy
 Timeline
Posted

I just logged in (for perhaps the 4th time today :P) using the same address as you did, and had no problem logging in. Sometimes though, if I have a problem logging into some website, I'll clear (erase) all the cookies in my browser and that seems to usually work for me. Maybe that will help.

Removal of Conditions:

10-13-2011: Received Reminder Letter

11-21-2011: Sent my ROC via USPS Express Mail

11-22-2011: Package received at 10:52AM by INS EXPRESS MAIL and signed by Mario Guerrero

11-22-2011: NOA Receipt Date

11-25-2011: Check Cashed!

11-28-2011: NOA Arrived

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dirtyweebesom Enthusiast

dirtyweebesom   8

Posted
Filed: Lift. Cond. (pnd) Country: Scotland
 Timeline
  • Author
Posted

I just googled how to do a "refresh" and a "hard refresh" on a mac, and got the following:

refresh = Command + R

hard refresh = Command + Shift + R

I tried doing a "hard refresh" but still got that weird message, but after logging in and out several times, and doing a "hard refresh" a couple of times, it finally worked. And, after all that, I was hoping my forms would have been "touched" since yesterday but nope. This logging-in business is probably a good thing for me - otherwise I'd be checking my status obsessively! :-)

ADJUSTMENT OF STATUS

AUGUST 10 2004 - Arrived in Austin, TX with F-1 student visa status.

EARLY JAN/FEB 2008 - Met Michael (my future husband) in the café where he works.

APRIL 12 2008 - We go on our first date. It lasted 2 days!

APRIL 13 2009 - Got married in Marfa, TX, in the middle of the West Texan desert.

NOVEMBER 4 2009 - Finally saved up enough money to send off I-130; I-485; I-131; I-765.

NOVEMBER 5 2009 - Package arrived at the Chicago Lockbox at 9:32 a.m! Signed for by A. Analakis. [DAY 1]

NOVEMBER 12 2009 - Cheques for I-485 and I-130 are finally cashed! [DAY 8]

NOVEMBER 12 2009 - I-485, I-130, I-1765 & I-131 are all "touched"! [DAY 8]

NOVEMBER 13 2009 - Received NOA's for I-485, I-130, I-765 & I-131 (Notice date - November 10th 2009).[DAY 9]

NOVEMBER 16 2009 - All forms were "touched" again. [DAY 12]

NOVEMBER 23 2009 - Received biometrics appointment letter (scheduled for December 14th 2009) [DAY 19]

NOVEMBER 24 2009 - Walk-in biometrics appointment in Austin ASC [DAY 20]

NOVEMBER 24 2009 - All forms were "touched" [DAY 20]

NOVEMBER 25 2009 - All forms were "touched" [DAY 21]

DECEMBER 28 2009 - Received AP approval letter, dated December 23. Received a text & email, too [DAY 54]

DECEMBER 29 2009 - Received email & text, saying EAD is approved; card production ordered. [DAY 55]

DECEMBER 31 2009 - Received AP document. [DAY 57]

JANUARY 2 2010 - Received EAD & interview letter (interview will be 02/16/10, San Antonio). [DAY 59]

FEBRUARY 16 2010 - Approved at interview! I-551 stamp in passport. [DAY 104]

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