NVC telephone info line

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Hi everyone,

I have been asked to post this by my mate who's going through an IR1 visa, he has just moved and has no internet yet I've searched but I cant find an answer to this, could anyone help please.

All his paperwork has been submitted at the NVC and all fee's paid. his only way to check is by telephoning the info line.

I looked through here and can see what happens on the internet ie 'log in failed' but does anyone know what stages the auto response will tell him he is at? At the moment it says documents received which is what its been saying for a week, when they received them.

ie Will it just say this until case completed or will it say, processing documents etc?

Thank you for your help, I hope this makes sense as most of the terms on here are in foreign to me!

[Malrothien 6]

It is better to speak to an operator as the auto response can be delayed by a few days. Otherwise, yes, it will say that until either case complete or an RFE is issued.

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It is better to speak to an operator as the auto response can be delayed by a few days. Otherwise, yes, it will say that until either case complete or an RFE is issued.

Thank you for your help, I'll let him know, good luck to you all.