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Filed: K-1 Visa Country: Thailand
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Posted

My husband was recently given the following number to call: 1-800-375-5283 . Some people here refer to it as the USCIS number, and others say it's the NVC phone number. I'm curious which one it is, but more importantly, I'm mainly just trying to find what it's hours of operation are (not for the 24/7 automated message, but the hours during which it's sometimes possible to talk to a live person). Does anyone know? It seems like it should be simple information to find, but I've just spent over half an hour looking online without any luck. Kind of ridiculous.. :ranting:

Posted (edited)

(hint: Google the phone number)

1-800-375-5283 is USCIS Customer Service.

Live assistance is available Monday through Friday as follows:

Customers calling from Alaska: 8:00 AM to 5:00 PM local time;

Customers calling from Hawaii: 8:00 AM to 4:00 PM local time;

Customers calling from Puerto Rico and the U.S. Virgin Islands: 9:00 AM to 6:00 PM local time;

Customers calling from anywhere else in the United States: 8:00 AM to 6:00 PM local time.

In Guam, live assistance is available Tuesday through Saturday, 6:00 AM to 11:00 AM local time.

The best times to call the NCSC for personal assistance are Tuesday through Friday.

http://www.uscis.gov/portal/site/uscis/men...00045f3d6a1RCRD

Edited by NutMagnet
 
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