DS-160 Online Application Will Not Print From Firefox

[Spoom 8]

Hi folks,

I noticed someone else over in the Canada forum mentioning the same problem that I had with the new DS-160 GenNIV application: namely, that it won't print from Firefox.

My experience (and apparently also this person's) has been that the confirmation page will print, but attempting to print the full application will print out half of your answers, with the rest cut off at the bottom, and then a blank page. There should generally be five pages in the printout. Some consulates (like Montreal) want the full application as well as the confirmation page, so this presents a bit of a problem.

Are other people experiencing this problem as well? If so, we might want to make this a sticky.

Do any other browsers work?

For now, I can only recommend that anyone needing to fill out the new DS-160 online application do it from Internet Explorer. If you've already filled it out part of the way from Firefox, you can save your current data to a file on your hard drive, and then restore the application from that file inside Internet Explorer.

Unfortunately, if you've fully filled out the application in Firefox, you'll most likely have to do it over again in Internet Explorer to be able to print, unless you have an earlier data save (the application doesn't let you save once you're at the last page, and you can't go back). An agent at the Montreal 1-900 live operator line told me that multiple submissions shouldn't be a problem (they'll only scan one barcode, after all), but you might want to include a note with an explanation.

Edited September 4, 2009 by Spoom

[payxibka 10,047]

Hi folks,

I noticed someone else over in the Canada forum mentioning the same problem that I had with the new DS-160 GenNIV application: namely, that it won't print from Firefox.

My experience (and apparently also this person's) has been that the confirmation page will print, but attempting to print the full application will print out half of your answers, with the rest cut off at the bottom, and then a blank page. There should generally be five pages in the printout. Some consulates (like Montreal) want the full application as well as the confirmation page, so this presents a bit of a problem.

Are other people experiencing this problem as well? If so, we might want to make this a sticky.

Do any other browsers work?

For now, I can only recommend that anyone needing to fill out the new DS-160 online application do it from Internet Explorer. If you've already filled it out part of the way from Firefox, you can save your current data to a file on your hard drive, and then restore the application from that file inside Internet Explorer.

Unfortunately, if you've fully filled out the application in Firefox, you'll most likely have to do it over again in Internet Explorer to be able to print, unless you have an earlier data save (the application doesn't let you save once you're at the last page, and you can't go back). An agent at the Montreal 1-900 live operator line told me that multiple submissions shouldn't be a problem (they'll only scan one barcode, after all), but you might want to include a note with an explanation.

There is an add-on for Firefox that will allow Firefox to emulate IE.... go to mozilla.com and install it.