Package lost somewhere between USCIS and NVC

[f1_gurl 0]

I guess it doesn't make sense calling the Kiev call center (Warsaw one in this case) on Saturday, right? How long does the package usually go from NVC there, a week?

You can call the Dept of State (the 202 number) before 5pm. They were able to tell me that the US Embassy in Kingston received the electronic version of my paperwork on Monday, even though they didn't show that the US EM received the hard copy (which I'm 99% sure DSL delivered a day or so before my call to Dept of State).

how do we get a hold of a congressman?? we are soo worried and frustrated...

My smartest friend Google helped me find my congressman. Or try this link: https://writerep.house.gov/writerep/welcome.shtml

Thanks so much for the link.. we will wait this week and see what happens if nvc still dont have our case this week, we will be emailing the congressman on monday.. but i am really hoping they will get it this week.. ill also try to call the embassy here tomorrow just to check in case its already there...

[DanielParul 50]

hello, the same thing happen to me, we waited 3 months for our k1 to go from csc to nvc. turns out they sent it to the wrong dept. get your congressman involved now, dont wait

Happened to us too and they were lost for 2 months and our case was a military expedite. They sent it to DHS and did not forward to the NVC. One of the officers at USCIS (not call centre) finally realised (took pity on us) and got the package back and expedited it to the NVC eventually. Took 2 months of calling and begging for help. Unfortunately the senator refused to help saying there are more pressing issues for them to handle. All the best!

[conny 0]

I guess it doesn't make sense calling the Kiev call center (Warsaw one in this case) on Saturday, right? How long does the package usually go from NVC there, a week?

The call center is open only Mon-Fri 8am to 6pm KIEV time which is 10 hours ahead of Pacific time. Best to call them early (10pm Sunday night) They will want your case number, tell them you have received notice it has been sent, but not the case number and give your fiance's name. Talk nicely to Viktoria and she will try to look it up.

Gary,what number do I call in Kiev? Apparently there's a bunch of them on their web site. What number is Viktoria at? My fiance tried to call before to some number and all he was asked is KEV # (which we don't have since nothing received from NVC yet) and they "couldn't help without it". Maybe we called wrong number...