Passport Canada

[StuckinCanada 0]

Okay Im having real problems getting mine and my daughters passports.

I filled out the paperwork and left the registration number and date of issues for our birth certificates blank with the plan of checking the certificates and filling that part out after I finished the passport applications.

Well I forgot to go back and enter that information in.

So yes this all started because of my error, Im not saying this part is anyone elses fault.

The problem now is Passport Canada has requested I refill out the two pages with the missing information and send it back to them to complete my passport application.

The numbers I need are on the birth certificates that they have. They will not tell me the numbers over the phone so I have no way of giving them the information.

The gentlemen (used very loosely) I spoke with said if I dont return the requested forms after about a month or so the application will be rejected and sent back to me.

He said I cannot request them to be sent back now that I have to follow the proper procedures.

Second problem is they are saying they will not submitt my passport in my married name because all my id is in my maiden name. Unfortunately I live in Quebec so all my id has to be in my maiden name.

And yes I attached a copy of my marriage certificate with the application.

He suggested applying in my maiden name, getting a US drivers license and then applying to have my name changed to my married name.

With everything that is happening it looks like all this will take over 6 months.

Does this sound right?

I had a very hard time explaining anything to him because his english was very poor.

I asked if I could speak to someone that could speak better english and he said no, his english was fine.

Any advice on how I get the birth registration information that they have to be able to send it back to them?

Really stumped why they cant just read the darn documents in front of them.

[wally 0]

first, photocopy EVERYTHING from now on.

second, try calling back and speak to another person at Passport Canada, maybe you'll find someone a little more co-operative

third, if you can't find anyone more co-operative, after the application is mailed back, ATTEND a passport office with the correct documentation...I did that...they did not keep any of my original documents and the passports arrived within a week, registered mail...at that time you can also try and get your surname changed. However, if your petition is filed using your maiden name, you may face some confusion later.

[Kathryn41 3,205]

Try contacting the MP in your riding, explain the situation to his/her staff and ask them for help. They have special contacts at the passport office and may be able to talk to someone more sympathetic, perhaps advising them that the numbers they need are on the documents they already have. I don't know if this will work, but it is worth a try.

[StuckinCanada 0]

I'm going to try calling again tomorrow and see if I have better luck.

After all the hundreds of photocopies I've made lately I can't believe I didnt copy these. I have copies of the applications but not the birth certificates, how dumb is that.

I would have applied in person but Im currently in the states.

Hopefully the person tomorrow will be more reasonable and if not I'll try calling my local MP.

All info on our petitions is in my married name so I need the passport to reflect that.

After dealing with my sons American passport I can't believe how hard it is to get a Canadian one.

Including mailing time it was 7 days for my sons.

No guarantors or references needed.

Heres hoping tomorrow is a better day.

[StuckinCanada 0]

Update....

Well I called an spoke to someone who was extremely nice.

He filled in the registration numbers himself from the birth certificates and said there will be no problems with my application.

The wait times for a passport is running high right now because they were recently flooded with applications but at least I know I'll get them at some point.

Oh he also said getting the passport in my married name wont be a problem as I encluded my marriage certificate.

They were familiar with the problem of id being in maiden names because of Quebec policy.

So yesterday was definately a good day!

So now to wait for my drivers license and passports in the mail then back to Canada to wait out this horrid visa process.