Immigration Miskeyed Last Name

[sorin 0]

Hi All,

Went in for SSN today and was informed the immigration offical at the POE miskeyed my fiance's last name and was unable to get her SSN processed. I had to stop them from posting a G-845... So now I need to contact someone to correct their error. SSN office was completely useless in giving me information on how do this. Only said it was not their error and I would have to go to the airport (#######?) or immigration office.

They also gave me the number to UCIS, but none of the automated options were any help.

Does anyone know what I should do to get this corrected?

Thanks in advance!

[Ed+Cindy 1]

Hi All,

Went in for SSN today and was informed the immigration offical at the POE miskeyed my fiance's last name and was unable to get her SSN processed. I had to stop them from posting a G-845... So now I need to contact someone to correct their error. SSN office was completely useless in giving me information on how do this. Only said it was not their error and I would have to go to the airport (#######?) or immigration office.

They also gave me the number to UCIS, but none of the automated options were any help.

Does anyone know what I should do to get this corrected?

Thanks in advance!

INFOPASS with USCIS at your local DHS office.

They screwed up a similar thing with my fiance's name, but SS said it won't affect their department (they fixed their part of it and told us to go to DHS to correct it with them).

What they did to us was put both my fiance's first and middle name as her first name, and remove the spaces. Stupid huh? My fiance is going by DHS (with an INFOPASS appointment next week), but actually it is probably just for safety's sake. I think if we put her name correct on the AOS I-485 form, it would be fine. We are just being cautious.

[I'm Gone 60]

Went in for SSN today and was informed the immigration offical at the POE miskeyed my fiance's last name and was unable to get her SSN processed. I had to stop them from posting a G-845... So now I need to contact someone to correct their error. SSN office was completely useless in giving me information on how do this. Only said it was not their error and I would have to go to the airport (#######?) or immigration office.

OK first off if it's only one letter off there is no problem and the application can be processed. Next the G-845 is not the next step if the intital verification fails while you are at the office. There is a secondary electronic verification request that needs to be submitted before going the the G-845.

So I would go back to the office to find out how bad it was misspelled. If more than one letter did they do the secondary electronic verification request.

This is an archived copy of the POMS procedure, but it's still valid.

RM 00203.735 Requesting Online (Primary) Verification By SAVE

http://web.archive.org/web/20051002025945/.../lnx/0100203735

E. PROCEDURE—ONLINE SAVE QUERY RESPONSE INFORMATION DOES NOT AGREE WITH IMMIGRATION DOCUMENT

1. Name

a. One Letter of the Name on the SAVE Query Response Differs from the Name on the Document

In enumeration situations, consider the name shown on the SAVE query response to agree with the name on the immigration document when

-- The ONLY discrepancy between the name shown on the SAVE query response and the name on the immigration document is a single letter that is different; AND

-- The person’s name that is shown on all other documents (e.g., foreign passport, visa, DS-2019, I-20) presented, agrees with the name as shown on the immigration document presented.

The single letter discrepancy may be in either the first or last name. If there is a single letter discrepancy in both the first and last name (for example, Form I-94, the foreign passport, and the U.S. visa in the foreign passport all show the applicant’s name as “Gabriel Calic,” but the SAVE query response shows the name as “Garriel Calix”), the tolerance does not apply because two letters differ.

EXAMPLE 1: The Form I-94, the foreign passport, and visa in the foreign passport all show the applicant’s first name as “Gabriel.” However, the SAVE query response shows the first name as “Garriel.” Since there is a single letter discrepancy (the “b” appears on the SAVE query response as “r”) and all the immigration documents (e.g., passport, visa, and I-94) show the first name as “Gabriel,” consider that the SAVE query response confirms the name information shown on the immigration document.

When entering the name to MES, show the correct spelling of the applicant’s name on line 1 of the paper SS-5 or key the correct spelling of the name to the Name To Be Shown on the Card field of the online application. (In example 1, the correct spelling is “Gabriel.”) Be sure to show any other names the applicant has used or been known as on line 2 of the paper SS-5 or Other Names Used field of the online application. When the SAVE query response shows the name differently, enter the name exactly as shown on the SAVE query response (for example 1, the name shown on the SAVE query response, “Garriel,” is entered) on line 2 of the paper SS-5 or Other Names Used field of the online application, in addition to other names the person may have used. (In example 1, although “Garriel” is not another name used, it is the applicant’s name as it appears on the DHS electronic record and the SSA record will have the same version of the person’s name on its electronic record to match the name on the DHS record.)

Determine the correct spelling of the applicant’s name. If the name the applicant requests to have shown on the SSN card differs from the name on the immigration document, ask the applicant for his/her foreign passport. Determine if the foreign passport and/or the U.S. visa show the applicant’s name the same way it is shown on the U.S. immigration document.

If the applicant’s foreign passport and the U.S. visa show the name exactly as it is spelled on the I-94 or other immigration document and the only discrepancy on the SAVE query response is one letter that differs, the tolerance applies. Treat the SAVE query response as if it confirms the name as shown on the immigration document.

[sorin 0]

Thanks all!

Well, I didn't get a reply right away so I ended up going to the Airport, where the jerk officer pretended he did not understand my english (native born...) and finally passed me onto an officer that was willing to help. Appartently, they can fix it if it happen at that exact time (while arriving) but I would have to go to the Deferred Office for Customs and Border protection. Once we went there, a simple explanation of the problem prompted the officer here to correct it in the system and everything is well again. No forms no paperwork. Now I pray the next time we go to the SSN office, they will not find some other issue....

P.s. It was 2 letters (they switched GU to UG) and the lady at SSN said it would not go through and would have to "inquire" by submitting something. At that point, I guess I paniced (fearing G-845) and told her to stop and let me correct the error in another way. Maybe I jumped the gun, but I only waited 1 week (I know the 2 weeks is suggested) and I have no time for errors.

Edited June 15, 2009 by sorin