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Captain Ewok

Post Bugs here!

By Captain Ewok in Site-Related Discussion - Updates, Ideas, etc.

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KayDeeCee Grand Master

KayDeeCee   4,893

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Filed: Citizen (apr) Country: Mexico
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Clicked on 'My Content' tonight and had an alert pop up, and am now shut out of viewing 'My Content' unless I shut off my antivirus program or the web shield feature. I choose to leave them on. This is happening far too often on this site now.

Link to K-1 instructions for Ciudad Juarez, Mexico > https://travel.state.gov/content/dam/visas/K1/CDJ_Ciudad-Juarez-2-22-2021.pdf

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mindthegap
mindthegap
Crazy Cat
Crazy Cat

Being the VJ addict that I am, I miss the "Most recent posts" area.........I now have to click the "unread content" link....😞

millefleur
millefleur

Another error is showing up on the homepage for me. Tried it in 2 different browsers, showing in both. The recent posts feeds is not showing, instead a small black box saying "[[Block new_topics_2016

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Captain Ewok Veteran

Captain Ewok   1,900

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Filed: K-1 Visa Country: Singapore
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We are working with the AV company you are posting about. They are generating what look like false alarms.

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

Captain Ewok Veteran

Captain Ewok   1,900

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Filed: K-1 Visa Country: Singapore
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Question for folks. This seems to be exclusive to Avast Antivirus. Correct? Just want to isolate / reproduce.

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

I AM NOT THAT GUY Grand Master

I AM NOT THAT GUY   5,715

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Filed: Timeline
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Question for folks. This seems to be exclusive to Avast Antivirus. Correct? Just want to isolate / reproduce.

I have the same problem with Microsoft Security Essentials. However, blocking Google from ignoring my privacy settings by not allowing them to set any third party cookies seems to have stopped pages from being blocked.

Captain Ewok Veteran

Captain Ewok   1,900

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Filed: K-1 Visa Country: Singapore
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Any chance you can purge your browser cache, reset the browser then try again?

For debugging reasons are you having this issue now or in recent days or weeks.

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

I AM NOT THAT GUY Grand Master

I AM NOT THAT GUY   5,715

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Filed: Timeline
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Any chance you can purge your browser cache, reset the browser then try again?

For debugging reasons are you having this issue now or in recent days or weeks.

It has been a while. The only issue that is reoccurring is that it often takes multiple clicks to navigate the site. That comes and goes. All my temporary stuff gets wiped weekly.

luckytxn Grand Master

luckytxn   2,264

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Country: Vietnam
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I have emptied the cookies and reset the browser and then been allowed to get back in. Eventually it starts happening again and either turning off Avast allows me back and then I turn Avast back on and I am fine. This problem has been happening for months.

Any chance you can purge your browser cache, reset the browser then try again?
For debugging reasons are you having this issue now or in recent days or weeks.

Captain Ewok Veteran

Captain Ewok   1,900

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Filed: K-1 Visa Country: Singapore
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So please don't link like that. We use google to hist Javascript and blocking them prevents parts of the site from working. Things like menus and such.

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

KayDeeCee Grand Master

KayDeeCee   4,893

Posted
Filed: Citizen (apr) Country: Mexico
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Posted

Question for folks. This seems to be exclusive to Avast Antivirus. Correct? Just want to isolate / reproduce.

Mine is Avast. I have not tried it using anything else. I temporarily disabled the Avast's web shield tonight so I could view 'My Content' and navigate the site without getting any pop-up alerts and having pages blocked.

Link to K-1 instructions for Ciudad Juarez, Mexico > https://travel.state.gov/content/dam/visas/K1/CDJ_Ciudad-Juarez-2-22-2021.pdf

Captain Ewok Veteran

Captain Ewok   1,900

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Again the same problems. The site is getting unusable. Can't the new owners do something?

New owners?

Again the same problems. The site is getting unusable. Can't the new owners do something?

We've scanned the site with every scanner out there. Google included. Other antivirus tools. Nothing. Can you give me details on what Avast is saying. I can't reproduce it.

I am an Ewok. I am here to to keep the peace. Please contact me if you have a problem with the site or a complaint regarding a violation of the Terms of Service. For the fastest response please use the 'Contact Us' page to contact me.

luckytxn Grand Master

luckytxn   2,264

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Country: Vietnam
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New Lawyers you put on this DIY site.

New owners?


We've scanned the site with every scanner out there. Google included. Other antivirus tools. Nothing. Can you give me details on what Avast is saying. I can't reproduce it.

It is OK now and when it does it again I will do a screen capture and send it to you by message. Since it seems that others are having the same problems and they run Avast it has to be Avast. When it has said anything it is saying that this site and something malware. After I can't access at all until I clear the cookies or disable Avast temp. I am a truck driver so what do I know.

I AM NOT THAT GUY Grand Master

I AM NOT THAT GUY   5,715

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Filed: Timeline
Posted (edited)

New Lawyers you put on this DIY site.

It is OK now and when it does it again I will do a screen capture and send it to you by message. Since it seems that others are having the same problems and they run Avast it has to be Avast. When it has said anything it is saying that this site and something malware. After I can't access at all until I clear the cookies or disable Avast temp. I am a truck driver so what do I know.

I did a few external scans last night for visajourney.com using different providers, everything came up in the green, except a couple that noted no external firewall in place. Perhaps they just trying to sell something. As far as the malware traffic log, two incidents were recorded, including the most recent one in December that I posted about earlier. Maybe Avast has something in their adware/privacy settings you can toggle.

Edited by I AM NOT THAT GUY
 

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