Where an I look to see touches on our case. . . .

[Kittykisses73 1]

I have a question!?!?!? Everyone talks about seeing "touches" on their cases and I am wondering if I am looking in the right place.

I login at the USCIS web site where you have to put in "Customer" from a drop down menu, and then our login name and password.

Is this right? I mean is this where you all see touches on your cases. We only show that they received the case on March 4 2009, they do not show that we received a biometrics appt notice, and they do not show the RFE we received. I have called several times as well and that doesn't make touches show either

I just would like to know if I am actually looking in the right spot. I know everyone states that they don't keep the system up to date very well, so I was hoping that maybe I could look some where else. . .

Any help you can offer would be appreciated.

[Carlos and Jocel 2]

I have a question!?!?!? Everyone talks about seeing "touches" on their cases and I am wondering if I am looking in the right place.

I login at the USCIS web site where you have to put in "Customer" from a drop down menu, and then our login name and password.

Is this right? I mean is this where you all see touches on your cases. We only show that they received the case on March 4 2009, they do not show that we received a biometrics appt notice, and they do not show the RFE we received. I have called several times as well and that doesn't make touches show either

I just would like to know if I am actually looking in the right spot. I know everyone states that they don't keep the system up to date very well, so I was hoping that maybe I could look some where else. . .

Any help you can offer would be appreciated.

When you see "TOUCHES" means that someone have the time to be place the updates info in your case. Some people will get APPROVAL with no "TOUCHES" n\and some get " TOUCHES" after the APPROVAL. It's not reliable information but if you get "touches" means hey you got case reviewed. Goodluck.... NO other message will be place in "touches" except the date that someobne works in your case and they wiull not be on a specific details. All "TOUCHES" means someone look at your case, what they did, who look at it, what do you need will not be place under the "TOUCHES" updates, just the DATES only. I hope this help!

[gixbr 0]

Your status is not gonna say "touched" on that site, the way you find out if it has been "touched" is by the last date it was update.

For example, a case was in the system on December 1st, I see that date there, then later when I log in and the updated day is for December 4th, that way I know that case has been touched, because it has a different last time updated date.

[Brian and Dona 0]

I have a question!?!?!? Everyone talks about seeing "touches" on their cases and I am wondering if I am looking in the right place.

I login at the USCIS web site where you have to put in "Customer" from a drop down menu, and then our login name and password.

Is this right? I mean is this where you all see touches on your cases. We only show that they received the case on March 4 2009, they do not show that we received a biometrics appt notice, and they do not show the RFE we received. I have called several times as well and that doesn't make touches show either

I just would like to know if I am actually looking in the right spot. I know everyone states that they don't keep the system up to date very well, so I was hoping that maybe I could look some where else. . .

Any help you can offer would be appreciated.

When you log in, when you last updated date changes, that means your case was touched. That means internally they have done something with your case. It does not necessarily mean anything, but at least they are looking at it. It could mean they are getting close to getting to your file, asking for RFE or approval, or could mean nothing.

Edited April 29, 2009 by Brian and Dona