Calling USCIS

[lgg 2]

actually get a live person?

USing the number on the site but how do you actually to talk to a real person?

Thanks all.

LGG

[childress_london 3]

Yeah I just went through all of this last week. After choosing option 1, choose option 3, and then when you are there, choose option 3 again. I believe that is what I did.

[Beth/ Paris Heart 2]

actually get a live person?

USing the number on the site but how do you actually to talk to a real person?

Thanks all.

LGG

check your PM I just sent to you.

[Aimee and Albert 0]

I understand it's very difficult to get a live person.

You're either on hold most of the time or not trying to get a busy signal.

Press 1 for English. Then press 5 to talk to an operator.

There are prompts for you to do this.

For best results, call the NVC when they first open. M-F at 7:30am, Eastern time.

My hubby lives in Washington. so he would have to call them up at 4:30 in the morning.

Again, it's best to call them early when their call center opens.

Hope this helps.

[blue123 0]

actually get a live person?

USing the number on the site but how do you actually to talk to a real person?

Thanks all.

LGG

Only way I could get a live person was to choose change of address option. this puts you through to live operator where you then tell them you dont want to change address you have a query

[Aimee and Albert 0]

I understand it's very difficult to get a live person.

You're either on hold most of the time or not trying to get a busy signal.

Press 1 for English. Then press 5 to talk to an operator.

There are prompts for you to do this.

For best results, call the NVC when they first open. M-F at 7:30am, Eastern time.

My hubby lives in Washington. so he would have to call them up at 4:30 in the morning.

Again, it's best to call them early when their call center opens.

Hope this helps.

Oops. I thought you were talking about the NVC

For the USCIS, the operators are available M-F 8:30am to 6:00pm

Prompts for my hubby when he called was 1 for English, then 9 for an operator.

Again, as with the NVC, try calling when they open.

[lgg 2]

Hey thanks all...

got some reject who basically said, we can't do anything as it's within the 6 month time frame.

Well no freaking, DUH!!??

Just wanted to see if it's actually there/being looked at or whatever as people who've sent in at the same time or whatever are getting approved or touches so...

Anyway... that's how that went...

[Beth/ Paris Heart 2]

I understand it's very difficult to get a live person.

You're either on hold most of the time or not trying to get a busy signal.

Press 1 for English. Then press 5 to talk to an operator.

There are prompts for you to do this.

For best results, call the NVC when they first open. M-F at 7:30am, Eastern time.

My hubby lives in Washington. so he would have to call them up at 4:30 in the morning.

Again, it's best to call them early when their call center opens.

Hope this helps.

Oops. I thought you were talking about the NVC

For the USCIS, the operators are available M-F 8:30am to 6:00pm

Prompts for my hubby when he called was 1 for English, then 9 for an operator.

Again, as with the NVC, try calling when they open.

A operator will not always put you thru to a officer. lgg follow what I sent you, and you will be able to talk to a officer WITHOUT talking to customer service.

[canadian_wife 1,829]

USCIS can't tell you the answers to any of their questions because they have no idea.

I know it's frustrating, we called we we fell out of the 6 months time frame and they told my husband we still had 134 days left before we fell outside of the processing times....so silly!

[lgg 2]

Thanks everyone.

:|

LGG

[OBX 51]

USCIS can't tell you the answers to any of their questions because they have no idea.

^^ Agreed. Unfortunately it's just a waiting game. We have all been through it and while it isn't easy, have faith that you will eventually get there. Good luck