Case Number not in system after 7 weeks?

[JBean 0]

Hello all,

We applied for adjustment of status and EAD at the end of January with receipt dates of February 2nd. We completed biometrics some time ago, but our numbers have never become searchable in the online case status site. I didn't worry about that too much because others said it had happened to them, but according to the Visa Journey timelines almost everyone with a receipt number around out time received work authorization in late March or the first week of April and we hadn't heard anything so I called USCIS today. The woman on the phone said that she cannot tell us anything about the case because our numbers are not even in the database and that we have to wait up to 45 more days for further information on the case!

My husband has work lined up for the summer and we already have an apartment lease signed in the job location and have subleased our own place under the assumption that he would be able to work by June - Should I be panicked here? Is there any other route for finding out what is going on?

Thanks for any help or experiences you can share,

Jillian

[Liam and Sam 2]

Hello all,

We applied for adjustment of status and EAD at the end of January with receipt dates of February 2nd. We completed biometrics some time ago, but our numbers have never become searchable in the online case status site. I didn't worry about that too much because others said it had happened to them, but according to the Visa Journey timelines almost everyone with a receipt number around out time received work authorization in late March or the first week of April and we hadn't heard anything so I called USCIS today. The woman on the phone said that she cannot tell us anything about the case because our numbers are not even in the database and that we have to wait up to 45 more days for further information on the case!

My husband has work lined up for the summer and we already have an apartment lease signed in the job location and have subleased our own place under the assumption that he would be able to work by June - Should I be panicked here? Is there any other route for finding out what is going on?

Thanks for any help or experiences you can share,

Jillian

Ask to speak with an immigration officer - the people who answer the phone don't have access to your details so they're going to give you the speech about waiting more. Ask to speak with someone else and you should be transferred to someone who can actually view your case in the system and give you some info. We found out that our EAD was approved by calling.

[rrobin 2]

Hello all,

We applied for adjustment of status and EAD at the end of January with receipt dates of February 2nd. We completed biometrics some time ago, but our numbers have never become searchable in the online case status site. I didn't worry about that too much because others said it had happened to them, but according to the Visa Journey timelines almost everyone with a receipt number around out time received work authorization in late March or the first week of April and we hadn't heard anything so I called USCIS today. The woman on the phone said that she cannot tell us anything about the case because our numbers are not even in the database and that we have to wait up to 45 more days for further information on the case!

My husband has work lined up for the summer and we already have an apartment lease signed in the job location and have subleased our own place under the assumption that he would be able to work by June - Should I be panicked here? Is there any other route for finding out what is going on?

Thanks for any help or experiences you can share,

Jillian

It happened to me. Try that I-800 again. If the person at the first level is not able to see the number, request him/her to transfer you to the next level. The person at the next level will be able to access your reciept number.

[JBean 0]

Thanks guys - I did get up to the next level and although she didn't say we were approved, it was at least comforting that she recognized the case. Hopefully it will come through before we have to leave town...

[GueraKristina 1]

i wish you luck!! And hope everything goes well!!

[Eric-Pris 1,606]

after 90 days has passed, you can schedule an Infopass appt to speak with an immigration officer in person

[jhunjhun 7]

after 90 days has passed, you can schedule an Infopass appt to speak with an immigration officer in person

If you haven't received an RFE, you can ask for service request based on the facts that your case is approaching the timeframe.

I took this from USCIS website:

"If your Form I-765, Application for Employment Authorization, has been pending longer than 75 days since you filed and you have not received a request for evidence or missed a scheduled appointment, call Customer Service at 1-800-375-5283 for further assistance. Please note: The time between the mailing of a request for evidence and receipt of your response by USCIS does not count towards the 75 days. A missed appointment restarts this 75-day period"

Hope that will helps

[jhunjhun 7]

Hello all,

We applied for adjustment of status and EAD at the end of January with receipt dates of February 2nd. We completed biometrics some time ago, but our numbers have never become searchable in the online case status site. I didn't worry about that too much because others said it had happened to them, but according to the Visa Journey timelines almost everyone with a receipt number around out time received work authorization in late March or the first week of April and we hadn't heard anything so I called USCIS today. The woman on the phone said that she cannot tell us anything about the case because our numbers are not even in the database and that we have to wait up to 45 more days for further information on the case!

My husband has work lined up for the summer and we already have an apartment lease signed in the job location and have subleased our own place under the assumption that he would be able to work by June - Should I be panicked here? Is there any other route for finding out what is going on?

Thanks for any help or experiences you can share,

Jillian

I counted the number of days from the date of your NOA1 up to this day and I end up with 74 days!!!!! way to go...call the 1800 # and ask for a service request regarding you EAD case that is approaching the its timeframe.