Problem with the USCIS...

[ezekel12 0]

I am writing this letter because of a problem that I have encountered with the USCIS regarding my fiance visa petition. I have done all that I can possibly do under my power to fix this problem but to no avail. I am hoping that your staff can help me resolve this issue so that I can continue on and complete my petition.

I had filed this fiance visa petition (I-129F) with the USCIS on August and was approved on Dec. 19. The National Visa Center should have received the petition within a week of the approval date for further processing but until now more than two months have past and NVC still have not received it and have no record of it. I have waited four weeks from my approval notice to give it more than enough time for a possible mail delay before I started calling both USCIS and NVC to inquire about my case.

After a month of waiting, I made it an effort to call twice a week to both agencies to check on my case but neither could help me. The customer service agents on both sides are not helpful, most are ignorant about the visa petition process, and are sometimes rude. Even the supervisors of these agencies particularly USCIS are incapable of giving a reasonable explanation as to what possibly happened to my petition, as a matter of fact one customer service supervisor that I have talked to adamantly insisted that after the approval of a fiance visa petition, it is then forwarded straight to the US Embassy of the beneficiary, in my case Manila, Philippines. She adamantly insisted that it does not go to NVC which is completely false. Much to my dismay I could not believe she works there and to make matter worse she is a supervisor, I was flabbergasted with her explanation. She does not even know the procedure of the visa petitions. Well after all the calls that I have made, it became apparent and obvious to me that my case is lost and is sitting on a pile somewhere. The progress had been halted because of an apparent error on the part of USCIS.

I have discussed this issue with the legal office that prepared my petition and they told me that this exact situation has happened to two of their clients recently. Both petitions were mistakenly sent out to wrong service center after their approval, in both cases their petition were sent out to the National Records Center rather than to the National Visa Center. It took the interventions of their local representatives to rectify the matter. I strongly believe that exactly the same situation had happened to my petition. And because of the bureaucracy i will need your help to resolve my case.

Please help me with my situation. The main objective is to track down and locate my petition and send it to the correct path which is to the National Visa Center... pls help us... :help: :help:

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[rsn 135]

I am writing this letter because of a problem that I have encountered with the USCIS regarding my fiance visa petition. I have done all that I can possibly do under my power to fix this problem but to no avail. I am hoping that your staff can help me resolve this issue so that I can continue on and complete my petition.

I had filed this fiance visa petition (I-129F) with the USCIS on August and was approved on Dec. 19. The National Visa Center should have received the petition within a week of the approval date for further processing but until now more than two months have past and NVC still have not received it and have no record of it. I have waited four weeks from my approval notice to give it more than enough time for a possible mail delay before I started calling both USCIS and NVC to inquire about my case.

After a month of waiting, I made it an effort to call twice a week to both agencies to check on my case but neither could help me. The customer service agents on both sides are not helpful, most are ignorant about the visa petition process, and are sometimes rude. Even the supervisors of these agencies particularly USCIS are incapable of giving a reasonable explanation as to what possibly happened to my petition, as a matter of fact one customer service supervisor that I have talked to adamantly insisted that after the approval of a fiance visa petition, it is then forwarded straight to the US Embassy of the beneficiary, in my case Manila, Philippines. She adamantly insisted that it does not go to NVC which is completely false. Much to my dismay I could not believe she works there and to make matter worse she is a supervisor, I was flabbergasted with her explanation. She does not even know the procedure of the visa petitions. Well after all the calls that I have made, it became apparent and obvious to me that my case is lost and is sitting on a pile somewhere. The progress had been halted because of an apparent error on the part of USCIS.

I have discussed this issue with the legal office that prepared my petition and they told me that this exact situation has happened to two of their clients recently. Both petitions were mistakenly sent out to wrong service center after their approval, in both cases their petition were sent out to the National Records Center rather than to the National Visa Center. It took the interventions of their local representatives to rectify the matter. I strongly believe that exactly the same situation had happened to my petition. And because of the bureaucracy i will need your help to resolve my case.

Please help me with my situation. The main objective is to track down and locate my petition and send it to the correct path which is to the National Visa Center... pls help us...

[/color]

Even though I am relatively new to this process, based on my reading, it seems like situations like this necessitate the involvement of your local congressman. I suspect you will get more help from your congressman versus your senator since your congressman has a much smaller constituency. I don't live in a very big city (relative to some of the cities nearby) and even my representative has a person dedicated to helping people work out immigration issues and cut through this kind of red tape. Good luck!

[marybeth 0]

dont worry about that...be patient... we experience samething before... we are stuck for 2 months in USCIS after the approval of our petition before it was forward in NVC...

[WROCLAW 0]

I am writing this letter because of a problem that I have encountered with the USCIS regarding my fiance visa petition. I have done all that I can possibly do under my power to fix this problem but to no avail. I am hoping that your staff can help me resolve this issue so that I can continue on and complete my petition.

I had filed this fiance visa petition (I-129F) with the USCIS on August and was approved on Dec. 19. The National Visa Center should have received the petition within a week of the approval date for further processing but until now more than two months have past and NVC still have not received it and have no record of it. I have waited four weeks from my approval notice to give it more than enough time for a possible mail delay before I started calling both USCIS and NVC to inquire about my case.

After a month of waiting, I made it an effort to call twice a week to both agencies to check on my case but neither could help me. The customer service agents on both sides are not helpful, most are ignorant about the visa petition process, and are sometimes rude. Even the supervisors of these agencies particularly USCIS are incapable of giving a reasonable explanation as to what possibly happened to my petition, as a matter of fact one customer service supervisor that I have talked to adamantly insisted that after the approval of a fiance visa petition, it is then forwarded straight to the US Embassy of the beneficiary, in my case Manila, Philippines. She adamantly insisted that it does not go to NVC which is completely false. Much to my dismay I could not believe she works there and to make matter worse she is a supervisor, I was flabbergasted with her explanation. She does not even know the procedure of the visa petitions. Well after all the calls that I have made, it became apparent and obvious to me that my case is lost and is sitting on a pile somewhere. The progress had been halted because of an apparent error on the part of USCIS.

I have discussed this issue with the legal office that prepared my petition and they told me that this exact situation has happened to two of their clients recently. Both petitions were mistakenly sent out to wrong service center after their approval, in both cases their petition were sent out to the National Records Center rather than to the National Visa Center. It took the interventions of their local representatives to rectify the matter. I strongly believe that exactly the same situation had happened to my petition. And because of the bureaucracy i will need your help to resolve my case.

Please help me with my situation. The main objective is to track down and locate my petition and send it to the correct path which is to the National Visa Center... pls help us... :help: :help:

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I recall this happening to another member of V.J., back in September/October 2005. Her name is "Mellie", and she got her NOA2 about 1 week ahead of myself & my fiancee. However, we cleared the NVC before she did, and then she discovered her case never made out to the NVC. It got "lost" somewhere after approval in the Nebraska Service Center. Needless to say, she was upset. Finally, her and her fiance , Scotty, decided to pursue D.C.F. in Australia, where he was from. To this day, I'm not sure if her "lost" petition was every recovered. Sorry to hear what happened, I know it must be upsetting.

Edited March 23, 2009 by abercrombiemale

[turbo2253 0]

Contact the Ombudsman's Office, Dept. of Homeland Security. Send them copies of all the important papers, P-1, P-2 and explain your problem. They were very helpful in our case. Mike & Yizhen

[Ana Paula 2]

That happened to me.

Contact the congressman and ask for help. That was the best thing we did.

[HWANG0926 0]

Try calling, 202-272-8000, i can't recall if its 202-277-8000 but anyhow, speak to a higher management official to track where your case went!

anyhow, try both numbers, I write it down somewhere couldn't remember exactly what the middle 3 digits are. But anyhow, supposely it is management level, so, speak to them they should be able to tell you WHEN USCIS actually shipped out the information NVC. Then you have something to refer back to.