PROBLEM with the lost documents

[ezekel12 0]

I am writing this letter because of a problem that I have encountered with the USCIS regarding my fiance visa petition. I have done all that I can possibly do under my power to fix this problem but to no avail. I am hoping that your staff can help me resolve this issue so that I can continue on and complete my petition.

I had filed this fiance visa petition (I-129F) with the USCIS on August and was approved on Dec. 19. The National Visa Center should have received the petition within a week of the approval date for further processing but until now more than two months have past and NVC still have not received it and have no record of it. I have waited four weeks from my approval notice to give it more than enough time for a possible mail delay before I started calling both USCIS and NVC to inquire about my case.

After a month of waiting, I made it an effort to call twice a week to both agencies to check on my case but neither could help me. The customer service agents on both sides are not helpful, most are ignorant about the visa petition process, and are sometimes rude. Even the supervisors of these agencies particularly USCIS are incapable of giving a reasonable explanation as to what possibly happened to my petition, as a matter of fact one customer service supervisor that I have talked to adamantly insisted that after the approval of a fiance visa petition, it is then forwarded straight to the US Embassy of the beneficiary, in my case Manila, Philippines. She adamantly insisted that it does not go to NVC which is completely false. Much to my dismay I could not believe she works there and to make matter worse she is a supervisor, I was flabbergasted with her explanation. She does not even know the procedure of the visa petitions. Well after all the calls that I have made, it became apparent and obvious to me that my case is lost and is sitting on a pile somewhere. The progress had been halted because of an apparent error on the part of USCIS.

I have discussed this issue with the legal office that prepared my petition and they told me that this exact situation has happened to two of their clients recently. Both petitions were mistakenly sent out to wrong service center after their approval, in both cases their petition were sent out to the National Records Center rather than to the National Visa Center. It took the interventions of their local representatives to rectify the matter. I strongly believe that exactly the same situation had happened to my petition. And because of the bureaucracy i will need your help to resolve my case.

Please help me with my situation. The main objective is to track down and locate my petition and send it to the correct path which is to the National Visa Center....

:help:

[shefellfromheaven 18]

It has happened before and what's interesting they were both august filers who were approved in December. They were a quite a number ( those approved on Dec 19-21). I suggest you contact your congressman to intervene. Sorry to hear that but im sure that will be resolved .

Edited March 17, 2009 by shefellfromheaven

[payxibka 10,047]

there were others who were approved at the same time as you... it appears that at least one person's file was sent to permanent storage instead of NVC... Get a hold of USCIS and ask for a service request to locate your file

http://www.visajourney.com/forums/index.ph...=176770&hl=

Edited March 17, 2009 by payxibka

[Reba 2]

Your State Senator's offices should also be able to help. We had to contact (then) Senator Dole's office three times during the entire process to get things moving! First they couldn't locate our petition, then they couldn't locate our I-130, then they lost my medical files...absolute craziness.