USEM #

[o0pink0o 3]

+6323012000 extn #5184 = This is the number where you can verify if your case is already in the USEM (actually this is USEM's number hehe) and this is where you can ask if you can already get an interview schedule. It's free to call in this number of you are calling from within Manila.

1-909-101-7878 = This is where you need to call to get interview schedule. Calls made to this number cost 53 Philippine Pesos per minute, plus applicable provincial charges. This number is only for subscribers of the Philippine Long Distance Telephone (PLDT) Company touchtone landlines with national/international distance dialing features.

If the USC is the one who will get the interview schedule then he/she must use this number.

1-888-877-9888 for callers from within the United States (mainland only) = When calling this number, please have a credit card (either Visa or MasterCard). The expiration date and security code are required. Please have the postal code of the billing address of the credit card ready.The card will be charged $18 per transaction. After the card is approved, a nonrefundable personal identification number (PIN) will be given. The PIN may be used to call this number back just one more time, which will allow the caller to speak to an operator at no charge.

The pin number allowed 3 calls last year. When did it change to just one call?

I paid the $18 pin and called to verify if they got my case already. I knew the pin is good for 3 calls as the us embassy's site shows its for 3 calls. before i ended that first call, i verified if i will stil have 2 more calls, she said the rule changed and its only 2 calls so i only 1 remaining. i asked for a supervisor as i was pissed. i showed her the site of the US embassy manila that shows it is for 3 calls. she apologized and said that she will escalate that one and informed me that the 2 calls was recently rolled out. grrrrrrr..

Last year, during my time (Aug 2008), that $18 pin can be used 3 times. Actually, I am the one who scheduled my interview date so we didn't purchase that pin but I know for sure that you can use that pin 3 times (during my time). But i just recently visited USEM's website and it says there now that you can only use it twice. Here is the link.

It says:

The card will be charged $18 per transaction. After the card is approved, a nonrefundable personal identification number (PIN) will be given. The PIN may be used to call this number back just one more time, which will allow the caller to speak to an operator at no charge.

Can you send the link where it says you can use it 3 times? I am just curious as I am thinking that there is inconsistent info at USEM's website???

go here http://manila.usembassy.gov/wwwh3219.html then scroll down up to the part that says How to schedule your visa appointment:

the 6th bullet will say For more information on this service, please click here. then click that hyperlink and that will show you the pdf file that shows 3 times the fourth Answer would say that.

I just checked the link you gave and yeah it says there that you can use it 3 times. Hmm, I wonder which is right , 2 or 3 times? Oh well! I wish they should fix their site and be consistent with the info they are giving.

Ooohh! If you'll look at the bottom page of the site you gave, it says "Last Update :: 11/05/2008" and if you'll look at the site I gave, it says "Last Update :: 01/12/2009".

So I guess that $18 pin now is good for 2 time use only as that is what indicated on the latest update of their site. darn! sayang naman yung isa pang call hehe.