NVC payment problems!?

[Em4oAndKrisi 0]

I called NVC today to check on my AOS and IV (which they received on 25th, today is 27th) and the operator told me that they are not going to process my IV yet because the payment was not processed. What are they talking about?!?!?!?!?!?! They took the money now they say they don't have it. So I asked to talk to a supervisor and she told me that she will take care of it and to call on Monday to check again, but she also told me that this will take up to 15 days to be resolved. Anyone else out there had this experience before?

Thank

[BePatience 0]

I called NVC today to check on my AOS and IV (which they received on 25th, today is 27th) and the operator told me that they are not going to process my IV yet because the payment was not processed. What are they talking about?!?!?!?!?!?! They took the money now they say they don't have it. So I asked to talk to a supervisor and she told me that she will take care of it and to call on Monday to check again, but she also told me that this will take up to 15 days to be resolved. Anyone else out there had this experience before?

Thank

I had samething happend to me with my IV fee. They took the money from my bank but on there system it was not showing as paid. For some reason they have two system that should received the fee we pay online,but usually problem like this occurs is because there one system shows fee as paid and others not, so dont panic your problem will be solved within couple of days.

[Em4oAndKrisi 0]

I called NVC today to check on my AOS and IV (which they received on 25th, today is 27th) and the operator told me that they are not going to process my IV yet because the payment was not processed. What are they talking about?!?!?!?!?!?! They took the money now they say they don't have it. So I asked to talk to a supervisor and she told me that she will take care of it and to call on Monday to check again, but she also told me that this will take up to 15 days to be resolved. Anyone else out there had this experience before?

Thank

I had samething happend to me with my IV fee. They took the money from my bank but on there system it was not showing as paid. For some reason they have two system that should received the fee we pay online,but usually problem like this occurs is because there one system shows fee as paid and others not, so dont panic your problem will be solved within couple of days.

Thank you It is nice to hear that it can be resolved in couple of days, because the customer rep told me it can be 10-15 days and I was like .

[TheHairyBeast 0]

I called NVC today to check on my AOS and IV (which they received on 25th, today is 27th) and the operator told me that they are not going to process my IV yet because the payment was not processed. What are they talking about?!?!?!?!?!?! They took the money now they say they don't have it. So I asked to talk to a supervisor and she told me that she will take care of it and to call on Monday to check again, but she also told me that this will take up to 15 days to be resolved. Anyone else out there had this experience before?

Thank

I had samething happend to me with my IV fee. They took the money from my bank but on there system it was not showing as paid. For some reason they have two system that should received the fee we pay online,but usually problem like this occurs is because there one system shows fee as paid and others not, so dont panic your problem will be solved within couple of days.

The bank is in St Louis and the NVC is in NH. It takes a few days for the fee to show up - relax. Zillions of people are paying in every day. Your fee will show up next week. it just takes a few days.

If you paid the AOS and IV at the same time I assume you are using an attorney, because only AOR's get both bills at the same time. Keep an eye on your lawyer - they like to drag their feet. They'll tell you they paid, but my experience is that the lawyers lie.

[Gemma12nel 1]

EM40, your timeline doesn't make much sence? as far as I know we aren't on christmas eve 2009!!!!

02/13/2009 Case Number Assigned

02/18/2009 DS-3032 Generated

02/18/2009 DS-3032 Emailed and Mailed Overnight (generated bar code using Wiki Guide)

02/18/2009 AOS bill mailed from NVC

02/20/2009 DS-3032 Entered in NVC system

12/21/2009 Received AOS bill

12/21/2009 Paid AOS and IV bills online

12/24/2009 Sent AOS and IV packages to NVC

[Em4oAndKrisi 0]

EM40, your timeline doesn't make much sence? as far as I know we aren't on christmas eve 2009!!!!

02/13/2009 Case Number Assigned

02/18/2009 DS-3032 Generated

02/18/2009 DS-3032 Emailed and Mailed Overnight (generated bar code using Wiki Guide)

02/18/2009 AOS bill mailed from NVC

02/20/2009 DS-3032 Entered in NVC system

12/21/2009 Received AOS bill

12/21/2009 Paid AOS and IV bills online

12/24/2009 Sent AOS and IV packages to NVC

hahhaha you are right my mistake it is supposed to be 02

[Em4oAndKrisi 0]

I called NVC today to check on my AOS and IV (which they received on 25th, today is 27th) and the operator told me that they are not going to process my IV yet because the payment was not processed. What are they talking about?!?!?!?!?!?! They took the money now they say they don't have it. So I asked to talk to a supervisor and she told me that she will take care of it and to call on Monday to check again, but she also told me that this will take up to 15 days to be resolved. Anyone else out there had this experience before?

Thank

I had samething happend to me with my IV fee. They took the money from my bank but on there system it was not showing as paid. For some reason they have two system that should received the fee we pay online,but usually problem like this occurs is because there one system shows fee as paid and others not, so dont panic your problem will be solved within couple of days.

The bank is in St Louis and the NVC is in NH. It takes a few days for the fee to show up - relax. Zillions of people are paying in every day. Your fee will show up next week. it just takes a few days.

If you paid the AOS and IV at the same time I assume you are using an attorney, because only AOR's get both bills at the same time. Keep an eye on your lawyer - they like to drag their feet. They'll tell you they paid, but my experience is that the lawyers lie.

Thanks for the good words, I was really freaking out. As far as the lawyer and all I don't have one, I am doing it myself. I paid both AOS and IV at the same time because I sent DS-3032 overnight in the mail and they entered it in the system the following day and by the time I got my IIN the IV fee was already invoiced.

[MMW 2]

congratz krisi hope you get a fast complete on your packages. Good luck and God Speed.

[Em4oAndKrisi 0]

congratz krisi hope you get a fast complete on your packages. Good luck and God Speed.

Thank you Lets hope so I called today still nothing. I will try calling again tomorrow.