Police certificates for those who have served in the military

[clairehair 0]

I have a new and complicated situation developing as regards the police certifcates for my parents's petitions's. One which the NVC so far has not really cleared up satisfactorily. My Dad served in the British Army for 27 years and during that time he was deployed for 12 months or more to Germany twice , Eygpt , Barhain and Nairobi, Kenya. My Mum was an army wife in Barhain and in Germany. I have the places they have lived outside the military covered with police certificates. At no time would any of the local authorities of the afore mentioned countries have any record of residency for either parents for obvious reasons. Especially Eygpt where Dad was one of 80,000 troops deployed during the Suez conflict. It would rather be like a US soldier applying to Iraq for police certificates, so not only fruitless but rather inappropiate! I called the NVC to check not expecting to hear what I heard. She went on and on about the website and got irriated with me when I suggested that the information regarding those countries was not applicable because living somewhere does not make you a resident and suitable for police certificates and was the case here. She then went on about fingerprinting at the US embassy where my parents live now or a statement from the US embassy to say why thye would not be eligible for police certifcates. I gave up in the end more confused than I started.

My parents US embassy is in Cyprus whilst they are very friendly just tell Mum and Dad not to worry about it and give conflicting advice from the NVC, not only that they would be in no better position to inform the NVC that certifcates would not be avialble than the NVC would. They should know about this sort of thing. It would be highly unreasonable to delay their visas to go through long protracted waits for police certifcates only to be told they don't exist in their database because they weren't documented residents, which was something we knew before we started!

Where do I go with this?

ANY suggestions would be gratefully received. I am considering higher authorites but I am not sure who!

[clairehair 0]

Its all OK, to anyone who has veiwed this and had no idea what to do! I called the NVC back and got a different person and common sense prevailed. If you lived in another country with a governement agency like the military you do not need police certificates for those places. Shame that isn't on their website!