UK Passport processing in US - Abtran - does anyone have a phone number that works?????

[Barbarella UK 0]

I recently sent my passport to the British Embassy in Washington to get it changed to my married name.

I followed instructions on their website to the letter. http://ukinusa.fco.gov.uk/en - sent the correct payment in $, sent the right form, sent the right photos, everything.

The Embassy states on their website that if you have not received your passport back within 10 working days then call Abtran.

It has now been 14 working days (taking into account holidays, weekends etc).

I have tried the 1-900-285-7277 number for Abtran and cannot get through on a cell or landline

I am getting increasingly frustrated - I have emailed abtran at bcusacustomerservice@abtran.com and simply got an email saying "call the number". The number does not work.

Any suggestions????

[Stinky Monkey 1]

dont know if this will help, maybe if they think you are going to give them money they might answer, worth a try

All passport enquiries are handled by ABTRAN e-Care and Fulfilment. If calling from the USA, please use the following number:

1-900 285 7277.

If you have difficulties reaching the above number and wish to pay by credit card, please call 1-800 630 3332.

[Barbarella UK 0]

dont know if this will help, maybe if they think you are going to give them money they might answer, worth a try

All passport enquiries are handled by ABTRAN e-Care and Fulfilment. If calling from the USA, please use the following number:

1-900 285 7277.

If you have difficulties reaching the above number and wish to pay by credit card, please call 1-800 630 3332.

Thanks for the response - but those are the numbers I've been trying!!!

[Stinky Monkey 1]

sorry I did not see the other number listed in your post

Hope you get through to them soon bet the passport arrives before you get reach them........good luck