USCIS-COMPLAINT@DHS.GOV

[notime4haterz 0]

LOOOOOL

Are they for real?

They must have one powerful delete button!

Has anyone tried e-mailing them? Ever?

[Y's_habibitk 2]

You should not have introduced this to me

did you try yet?

[12345678 1]

Well,

I have introduced myself with this email where I wanted to complain about my k3 online case status which says my receipt no. is not correct. A week passed, no upgrade for the system. There was a auto reply which was-

"Thank you for your comments on USCIS.gov. Due to the large number of messages we receive, we cannot reply to every message beyond this automated acknowledgement and you should not expect an individual reply. Under the Privacy Act, we cannot provide any information about a pending application or petition for benefits, or answer any case-specific questions."

He he he........Due to the large number of messages we receive, we cannot reply to every message beyond this automated acknowledgement and you should not expect an individual reply....

What do they work actually?

[Y's_habibitk 2]

Well,

I have introduced myself with this email where I wanted to complain about my k3 online case status which says my receipt no. is not correct. A week passed, no upgrade for the system. There was a auto reply which was-

"Thank you for your comments on USCIS.gov. Due to the large number of messages we receive, we cannot reply to every message beyond this automated acknowledgement and you should not expect an individual reply. Under the Privacy Act, we cannot provide any information about a pending application or petition for benefits, or answer any case-specific questions."

He he he........Due to the large number of messages we receive, we cannot reply to every message beyond this automated acknowledgement and you should not expect an individual reply....

What do they work actually?

Ya, they probably have some worker who scans the emails looking for potential lawsuit exposure, otherwise auto response generated and DELETE.

Edited December 18, 2008 by Y_habibitk

[Desire019 0]

I called the embassy in Macedonia direcly and talked to the ambasador herself. I told her I have a complain, my husband was denied a visa to come and see me while in labor because I AM a citizen of the states..Apperently he has stronger ties here and he would not return. So as you can imagine he has not met his baby boy yet and there has been no update on my case in months now...

[Chuck and Grace 0]

I didnt know this existed, but I will be all over it now!!!!!! Funny, I just got another (addressed to sir or madam) form letter from CSC thanking me for my fax or letter (they apparently dont know they got it from the fax machine) stating that they have this wonderful call National Call Center and this awesome on-line case status. Apparently they dont know that the national call center claims no access to expedite request status and the on-line system sure as heck doesnt tell you anything!

[Y's_habibitk 2]

Isnt it wonderful to hear these sucess stories. It just brightens my day

[notime4haterz 0]

I was expecting exactly what Sonia posted...figures!

See? Now why do they even bother with this stuff?

Just don't put up emails. Don't put up a processing time guidelines. Don't do things you don't plan to follow up on!

[Mrs Rhoades 0]

I called the embassy in Macedonia direcly and talked to the ambasador herself. I told her I have a complain, my husband was denied a visa to come and see me while in labor because I AM a citizen of the states..Apperently he has stronger ties here and he would not return. So as you can imagine he has not met his baby boy yet and there has been no update on my case in months now...

You have a beautiful baby Hangin there and don't give up.....

[TRELAWNY PARISH 10]

I called the embassy in Macedonia direcly and talked to the ambasador herself. I told her I have a complain, my husband was denied a visa to come and see me while in labor because I AM a citizen of the states..Apperently he has stronger ties here and he would not return. So as you can imagine he has not met his baby boy yet and there has been no update on my case in months now...

Totally off topic (he is so CUTE)!

[Monica&Isha 0]

Few months ago, many of us FEB/MAR filers tried emailing USCIS and ombudsman and whatever... I believe one of the e-mail addresses that we sent our complaints to was this one on the topic's name. Most of us only received the same automated reply. A few of us got an individual reply but with not much info to add... But I think it is always worth to try anything we can! If you guys want to do it! DO IT! At least you're not sitting and waiting without trying to speed things up a little.

Maybe you're luckier than I was at that time!