tired with uscis!!

[dento_1000 0]

hi all, i have a problem with the uscis, i called them today to ask about my case , i received the approval letter since 20 days .. but the NVC didn't receive it yet .. so i called uscis several times today.. at first the operator asked me to call tomorrow or in another time of the day and i will get information about my case.. when i called later they told me that the system is down! and i have to call after a week .... i didn't give up and called again but that time the operator told me that they have no information and i have to apply again form I-824 !!!! so that they can follow my case , is that reasonable???? do i have really to apply that form and pay the fees 340 $ for them mistake?? and waste more and more time again? can you please give a heeelp..

[S and S 12]

I wish I knew what to say. That doesn't make any sense. Maybe you can try again tommorow in the hopes of getting a different operator who understands better or you could ask to speak to a supervisor who may be able to look into the case further.

[greatblackbeauty 0]

:angry: that's unfair, go go go call and call maybe you can get good news to other agent/operator.

apply again? wow for me ...i dont know...its not easy to wait and most esp.we spend money for it.

how comes your paper is not there? wow that's kind of situation that can make me high blood .

dont give up.

[dento_1000 0]

ok thankyou, i'll try to call again.. i'm just afraid they tell me the same thing again