problem with USCIS website

[zuluforzen 0]

Has anyone had this problem?? We log into the USCIS website and try to click on our case number and it no longer clicks through to the details of our visa. Our status has not been updated and it appears that we have not been touched. This started over the weekend. Im not sure if its a computer glitch on their end or if it means that maybe something is happening with our case (wishful thinking...)

anyone else??

yes i had the same proublem its broken

[Bulgarican 0]

its a shame such big institution and their systems to be down, many people are relying on them they should be much better

[cdneh 3,112]

its a shame such big institution and their systems to be down, many people are relying on them they should be much better

That's for sure. The only way we all have to see what little progress can be seen, and it's not working, and hasn't been for days.

Shame on them.

Edited November 18, 2008 by cdneh

[panterchen 1]

Yeah, their system doesn't work properly. We called USCIS yesterday and they admitted they had computer problems. Even level 2 support staff took 15 minutes to be finally able to log in.

[cdneh 3,112]

Good grief.

Great way to run a place. We are ringing them tomorrow. This has gone beyond a joke.

[HappyDancer 7]

WISH!

maybe there are too many approvals causing the website to slow down because the website can't keep up?

[sara..... 371]

well if its cuz of the fires down there they better be sending in the special forces to safe guard our petitions while being carried to safety

[Laura+Tom 2]

Do you guys all use Safari on a Mac? I first experienced this problem on Friday evening, the 14th. It seems that they changed something in the page design that causes this as the checkbox for the case changes its state when I try to click on the case number that should open the detailed view.

When I use Firefox, this problem does not occur, it opens the detailed view, although you can see that the checkbox state changes when clicked and then it switches to the detailed view.

I can't get through to the details on my petition either, if I click my case number then the check box is ticked. This is using Explorer.

[RyDa 1]

I AM able to see the case status, and the site worked fine for me the whole time everyone seemed to have problems.

My two guesses:

- We were approved On Nov.13th, so the glitch only concerns pending applications (which is the worst! I totaly understand you guys!)

- My Internet browser is Opera. Yes, the box next to the case # gets ticked, but it still opens.

Anywho... Not sure... Hope whatever it is gets fixed ASAP.

[alram 0]

I have the same problem since last week

[panterchen 1]

I AM able to see the case status, and the site worked fine for me the whole time everyone seemed to have problems.

My two guesses:

- We were approved On Nov.13th, so the glitch only concerns pending applications (which is the worst! I totaly understand you guys!)

- My Internet browser is Opera. Yes, the box next to the case # gets ticked, but it still opens.

Anywho... Not sure... Hope whatever it is gets fixed ASAP.

Works the same for us and we are not approved (called yesterday). I wish!

Some people said it would still show their old status but nothing after a certain date like 2-3 weeks ago.

[Chelle62 0]

When I look it shows me the same thing that it has from day one of NOA1 ... I am hoping that its broken and thats why nothing instead of it really being nothing LOL.. oh well time will tell

[ashley&carlos 0]

Has anyone had this problem?? We log into the USCIS website and try to click on our case number and it no longer clicks through to the details of our visa. Our status has not been updated and it appears that we have not been touched. This started over the weekend. Im not sure if its a computer glitch on their end or if it means that maybe something is happening with our case (wishful thinking...)

anyone else??

I have had the same problem but if you'll right click the receipt number and then click open it will give you the details. Hope this helps

[Cuchita 1]

Yes exactly the same problem, I just checked!

Has anyone had this problem?? We log into the USCIS website and try to click on our case number and it no longer clicks through to the details of our visa. Our status has not been updated and it appears that we have not been touched. This started over the weekend. Im not sure if its a computer glitch on their end or if it means that maybe something is happening with our case (wishful thinking...)

anyone else??

[Oana31 0]

same problem !