RFE MISSING DOCUMENTS

[AnnVT 0]

I called NVC automated line friday and the message said they already reviewed my mother's case and they found missing information or incomplete. I received their letter today and they wanted three documents from me...BIRTH CERTIFICATE (mother), PETITIONER's MARRIAGE CONTRACT, and PETITIONER's BIRTH CERTIFICATE. My mother is 63 years old and her birth was never officially recorded. She went to Manila City Hall (registry office,she was born in Manila) and they gave her a certificate saying NO RECORD of her birth. Next she went to National Statistics Office and they issued her a certificate saying they do not have record of her birth. According to the NVC website if BC is not obtainable to get a certificate from the appropriate government authority and submit secondary evidence. I submitted the two certificates and joint affidavit from her sister and her aunt as the secondary evidence. I was confused when I received RFE letter because I already included those documents when I mailed my DS230 packet. I decided to give them a call and spoke to an operator this time. I told the operator that I don't understand why they are asking me to submit the documents that I already submitted. I explained the situation to her and she said that I have to submit certificate saying her BC is not obtainable and asked me if my mother has a baptismal record and I said no then she said you have to submit affidavit, and I told her I did. She said you have to submit affidavit from two different people, so I repeated myself again. Finally, the lady operator said that she will ask her supervisor to review the case again and it will take 10-15 business days. I also asked her why I have to send in my marriage contract and birth certificate because nowhere on their website that they said I have to include those in the DS-230. She said that it is a new procedure and probably the website is not updated yet.

I am not happy but there's nothing I can do but send my marriage contract and birth certificate and because of their mistake the process will be delayed. Anybody here who went through the same problem? This is very frustrating.

[Henry&Vilma 0]

I called NVC automated line friday and the message said they already reviewed my mother's case and they found missing information or incomplete. I received their letter today and they wanted three documents from me...BIRTH CERTIFICATE (mother), PETITIONER's MARRIAGE CONTRACT, and PETITIONER's BIRTH CERTIFICATE. My mother is 63 years old and her birth was never officially recorded. She went to Manila City Hall (registry office,she was born in Manila) and they gave her a certificate saying NO RECORD of her birth. Next she went to National Statistics Office and they issued her a certificate saying they do not have record of her birth. According to the NVC website if BC is not obtainable to get a certificate from the appropriate government authority and submit secondary evidence. I submitted the two certificates and joint affidavit from her sister and her aunt as the secondary evidence. I was confused when I received RFE letter because I already included those documents when I mailed my DS230 packet. I decided to give them a call and spoke to an operator this time. I told the operator that I don't understand why they are asking me to submit the documents that I already submitted. I explained the situation to her and she said that I have to submit certificate saying her BC is not obtainable and asked me if my mother has a baptismal record and I said no then she said you have to submit affidavit, and I told her I did. She said you have to submit affidavit from two different people, so I repeated myself again. Finally, the lady operator said that she will ask her supervisor to review the case again and it will take 10-15 business days. I also asked her why I have to send in my marriage contract and birth certificate because nowhere on their website that they said I have to include those in the DS-230. She said that it is a new procedure and probably the website is not updated yet.

I am not happy but there's nothing I can do but send my marriage contract and birth certificate and because of their mistake the process will be delayed. Anybody here who went through the same problem? This is very frustrating.

Frustration is a normal feeling when you are dealing with NVC. We sent the DS230 with no docs because I got 2 letters from my congressman saying that they are waiting for it. I was reluctant to send it to them, because I THOUGHT they wanted the docs at the same time. A NVC person said it didnt matter. So, we send the DS230, and 2 weeks later we get the RFE for all the missing docs. I did it their way, and they still wanted more. You have to be patient, as hard as it is, I know.

Good luck with this mess of a system we have. Luckily, we are almost done with it. My wife has an interview Dec 16th. in London. ( she is a Filipina )

I get the only thing I could ever want for Christmas!!!

Henry

[AnnVT 0]

I called NVC automated line friday and the message said they already reviewed my mother's case and they found missing information or incomplete. I received their letter today and they wanted three documents from me...BIRTH CERTIFICATE (mother), PETITIONER's MARRIAGE CONTRACT, and PETITIONER's BIRTH CERTIFICATE. My mother is 63 years old and her birth was never officially recorded. She went to Manila City Hall (registry office,she was born in Manila) and they gave her a certificate saying NO RECORD of her birth. Next she went to National Statistics Office and they issued her a certificate saying they do not have record of her birth. According to the NVC website if BC is not obtainable to get a certificate from the appropriate government authority and submit secondary evidence. I submitted the two certificates and joint affidavit from her sister and her aunt as the secondary evidence. I was confused when I received RFE letter because I already included those documents when I mailed my DS230 packet. I decided to give them a call and spoke to an operator this time. I told the operator that I don't understand why they are asking me to submit the documents that I already submitted. I explained the situation to her and she said that I have to submit certificate saying her BC is not obtainable and asked me if my mother has a baptismal record and I said no then she said you have to submit affidavit, and I told her I did. She said you have to submit affidavit from two different people, so I repeated myself again. Finally, the lady operator said that she will ask her supervisor to review the case again and it will take 10-15 business days. I also asked her why I have to send in my marriage contract and birth certificate because nowhere on their website that they said I have to include those in the DS-230. She said that it is a new procedure and probably the website is not updated yet.

I am not happy but there's nothing I can do but send my marriage contract and birth certificate and because of their mistake the process will be delayed. Anybody here who went through the same problem? This is very frustrating.

Frustration is a normal feeling when you are dealing with NVC. We sent the DS230 with no docs because I got 2 letters from my congressman saying that they are waiting for it. I was reluctant to send it to them, because I THOUGHT they wanted the docs at the same time. A NVC person said it didnt matter. So, we send the DS230, and 2 weeks later we get the RFE for all the missing docs. I did it their way, and they still wanted more. You have to be patient, as hard as it is, I know.

Good luck with this mess of a system we have. Luckily, we are almost done with it. My wife has an interview Dec 16th. in London. ( she is a Filipina )

I get the only thing I could ever want for Christmas!!!

Henry

[AnnVT 0]

Thank you Henry. I will try to be more patient. I agree with you we are almost DONE. Thank God.

I sent NVC my original birth certificate and marriage contract yesterday, hopefully my mother will get them back. The operator said they will return the docs to my mother on the day of her interview. But I've read several post here saying not to expect to get the originals doc back, I guess, I have to wait and see. lol

Good luck to your wife.I am sooo excited for you, you'll be spending Christmas together. Say Hi to Vilma for me.

Ann