INFOPASS_ Need to share this one

[Steph0814 1]

Ok, so I went in to see if there were any holds on my case, and also using the persistance that I am so known for try to get some answers from USCIS (LOL, I know right)

Firstly, I had an Infopass 2 weeks ago to put in a service request and basically see if there were any holds. The grouchy IO told me its still pending and I sent an email and they will mail you a response.

So today I give her all the same info and ask her to check everything and then put in another expidite request, she tells me to sit down, I wait 10 minutes and then she tells me " Oh, you need to retake your Bio, its not in the system" ! I showed her my Bio Apointment letter with the IO's Signature stating I took it on MAY 14th and why am I just finding out about it.

"Ma'am, I can't say you just need to go retake it" !!

People I got 3 RFE's, they couldn't have mentioned this like with maybe the 1st or 2nd or heck even the 3rd RFE. Or at the 3 INFOPASS apointments I have had over the last 6 months.

I am in utter confusion, despair, sadness, angriness and anything else you can feel right now.

[link09 0]

Ok, so I went in to see if there were any holds on my case, and also using the persistance that I am so known for try to get some answers from USCIS (LOL, I know right)

Firstly, I had an Infopass 2 weeks ago to put in a service request and basically see if there were any holds. The grouchy IO told me its still pending and I sent an email and they will mail you a response.

So today I give her all the same info and ask her to check everything and then put in another expidite request, she tells me to sit down, I wait 10 minutes and then she tells me " Oh, you need to retake your Bio, its not in the system" ! I showed her my Bio Apointment letter with the IO's Signature stating I took it on MAY 14th and why am I just finding out about it.

"Ma'am, I can't say you just need to go retake it" !!

People I got 3 RFE's, they couldn't have mentioned this like with maybe the 1st or 2nd or heck even the 3rd RFE. Or at the 3 INFOPASS apointments I have had over the last 6 months.

I am in utter confusion, despair, sadness, angriness and anything else you can feel right now.

Oh my... That is awful. I am really sorry, and thank you for sharing. Only if people can do their jobs right the first time. This is the first time I've heard that someone's bio wasn't captured in the system, and I know it doesn't help to say - STILL, it's unacceptable! Ridiculous. There should be no reason why someone has to wait for MONTHS to find out there has been such an elementary error. GOSH I am SO SORRY!!!!!!!!!!!!!!!!

That said, glad that you finally figured out WHAT is holding up the case, and hope it's all smooth sailing from here on out!

[keweul 1]

Ok, so I went in to see if there were any holds on my case, and also using the persistance that I am so known for try to get some answers from USCIS (LOL, I know right)

Firstly, I had an Infopass 2 weeks ago to put in a service request and basically see if there were any holds. The grouchy IO told me its still pending and I sent an email and they will mail you a response.

So today I give her all the same info and ask her to check everything and then put in another expidite request, she tells me to sit down, I wait 10 minutes and then she tells me " Oh, you need to retake your Bio, its not in the system" ! I showed her my Bio Apointment letter with the IO's Signature stating I took it on MAY 14th and why am I just finding out about it.

"Ma'am, I can't say you just need to go retake it" !!

People I got 3 RFE's, they couldn't have mentioned this like with maybe the 1st or 2nd or heck even the 3rd RFE. Or at the 3 INFOPASS apointments I have had over the last 6 months.

I am in utter confusion, despair, sadness, angriness and anything else you can feel right now.

Darn that's ridiculous...but remember it's USCIS we're dealing with...I'm soooooo sorry you're going through this...jeez, and to think they're not even capable of checking something as vital as your bio. but they're able to send out 3 RFE's...

[richo 0]

Sorry to hear about your mishap steph..ive been reading your story ever since...i still hope youwill get straight answer with your case. blessings

[ellla 0]

So sorry Steph! it looks like the officer adjudicating your case is really bad, doesn't know what he is doing or doesn't care. Hopefully you will get somebody nice when your file is transferred do Atlanta, and you will have an easy and pleasant interview - you deserve it! Keeping my fingers crossed for you!

[Heliosphan 1]

JEEEEEZZ

This is turning into a nightmare! How is it possible that you didn't get some notice asking to retake your biometrics? Do you have to wait til you get one now? I mean, can you just walk in and have them done just based on what this person said?

[sweetpiano 0]

OMG, my heart goes out to you Steph. This is absolutely crazy!!! Let's hope this is the worst that life will ever throw at you!

[Steph0814 1]

GOOD NEWS! I got it taken care of today!! They allow Walk-Ins on Wednesday here in Atlanta. And guess what, when I got in there was no one there. I was taken in right away. There was some confusion at first as they were wondering why I was coming back (The same jolly IO was there), and the lazy IO at the Infopass forgot to put my receipt numbers on the BIO Apointment letter. LOL! Thankfully I had everything with me but the IO Super had to double check the apointment before he let me in.

BUUUUT, the IO Supervisor said that they had had A LOT of the retakes come in to their office today straight from the other main office. SO WEIRD!

JEEEEEZZ

This is turning into a nightmare! How is it possible that you didn't get some notice asking to retake your biometrics? Do you have to wait til you get one now? I mean, can you just walk in and have them done just based on what this person said?

[KC♥MP 0]

GOOD NEWS! I got it taken care of today!! They allow Walk-Ins on Wednesday here in Atlanta. And guess what, when I got in there was no one there. I was taken in right away. There was some confusion at first as they were wondering why I was coming back (The same jolly IO was there), and the lazy IO at the Infopass forgot to put my receipt numbers on the BIO Apointment letter. LOL! Thankfully I had everything with me but the IO Super had to double check the apointment before he let me in.

BUUUUT, the IO Supervisor said that they had had A LOT of the retakes come in to their office today straight from the other main office. SO WEIRD!

JEEEEEZZ

This is turning into a nightmare! How is it possible that you didn't get some notice asking to retake your biometrics? Do you have to wait til you get one now? I mean, can you just walk in and have them done just based on what this person said?

That's good to know.I hope this time you will not be getting any RFE's anymore and you'll be approved without an interview.Good luck.

[Dutti 0]

GOOD NEWS! I got it taken care of today!! They allow Walk-Ins on Wednesday here in Atlanta. And guess what, when I got in there was no one there. I was taken in right away. There was some confusion at first as they were wondering why I was coming back (The same jolly IO was there), and the lazy IO at the Infopass forgot to put my receipt numbers on the BIO Apointment letter. LOL! Thankfully I had everything with me but the IO Super had to double check the apointment before he let me in.

Then we might have passed eachother...I had an appointment today.

Thank god you had some good news !

BUUUUT, the IO Supervisor said that they had had A LOT of the retakes come in to their office today straight from the other main office. SO WEIRD!

JEEEEEZZ

This is turning into a nightmare! How is it possible that you didn't get some notice asking to retake your biometrics? Do you have to wait til you get one now? I mean, can you just walk in and have them done just based on what this person said?

[Heliosphan 1]

GOOD NEWS! I got it taken care of today!! They allow Walk-Ins on Wednesday here in Atlanta. And guess what, when I got in there was no one there. I was taken in right away. There was some confusion at first as they were wondering why I was coming back (The same jolly IO was there), and the lazy IO at the Infopass forgot to put my receipt numbers on the BIO Apointment letter. LOL! Thankfully I had everything with me but the IO Super had to double check the apointment before he let me in.

BUUUUT, the IO Supervisor said that they had had A LOT of the retakes come in to their office today straight from the other main office. SO WEIRD!

JEEEEEZZ

This is turning into a nightmare! How is it possible that you didn't get some notice asking to retake your biometrics? Do you have to wait til you get one now? I mean, can you just walk in and have them done just based on what this person said?

You're like a tennis player hitting every one of these crazy circumstances back to USCIS

[Steph0814 1]

LOL! I know, its funny! I told my hubby I am not going to stand for this, I am going to continue to be persistant until I bug the ####### outta someone enough to do something about it. I'll be like that mosquito bite in a bad place that you can itch. LOL and besides the fact that I have the time to sit for an Infopass every 2 weeks till they do something about this.

[chris39 0]

Sorry to hear about all the trouble you are having. Keep up the fighting spirit. Good Luck!!!

[phillyfashionista 8]

I am so sorry to hear this I know you are beyond frustrated! Just pray and have faith that everything will be resolved.

[Mrs.Walker 0]

I am so sorry to hear this I know you are beyond frustrated! Just pray and have faith that everything will be resolved.

Have you gotten a answer from the VSC on your I-130 What all did you send in.