Help VJs "Can't get through USCIS"

[spartan 2]

My fiance can't get through calling USCIS, all he got was just recorded voice messages. He is living in San Mateo, California. Could anyone tell me the numbers to be dialed? Is there another number?

Needing your help,

Anna

[Big Papa Zone 93]

Here ya go, Spartan. My mate cwaf sent me this little tip - and it works!!! You'll get to speak to a proper immigration official too, not just a service centre worker.

Just follow the touch-phone button pressing procedure exactly (and wait until at least 9am California time!)

"Here is what I did to shake things loose. The keys are to [1] reach a correct person, and [2] speak USCIS's language.

Call 800-375-5283 , then hit 1,2,2,4,2,1; enter your receipt number; hit 1,1. (There is no need to wait for all of the recorded options to be read before you hit these buttons.) The recording will almost certainly say that "additional evidence is required," but don't necessarily believe it.

When the phone rings, you should be speaking with an actual Immigration Officer (not a clueless front-line screener who can tell you only what you already know). If the recording said that "additional evidence is required," ask the ImmOff exactly this: "Why does the recording say that I have a Request For Evidence?" He/she will almost certainly tell you that there's no record of an RFE; thank him/her profusely.

Then (or first), ask exactly this: "Will you please tell me exactly where in the Division my file is?" He/she will tell you. Then say exactly this: "I'm aware that several files received after mine have already been approved, and the USCIS website clearly says 'we process applications in the order we receive them.' Will you please send an e-mail to the floor, and ask the person at the ____ station [whatever the ImmOff told you] to please hand-carry the file to the next station?"

The ImmOff will appreciate your "speaking the language," because it is so different from the usual plaintive "do something!" that they hear all day, every day. The e-mail should at least cause one of the processors on the floor to handle your file, and your record on the USCIS Case Status website may soon reflect a "touch."

The procedures that I have recommended are worth it, and you should feel better afterwards. Depending on how long ago you have submitted your application (the longer, the "better"), you can repeat this process every 10 to 14 days.

Do NOT mention that you are part of an on-line community; this is not necessary, and mentioning it could hinder your success. However, feel free to post your stories on VJ! "

[Old Dominion 26]

My fiance can't get through calling USCIS, all he got was just recorded voice messages. He is living in San Mateo, California. Could anyone tell me the numbers to be dialed? Is there another number?

Needing your help,

Anna

The only USCIS number for all questions is 1-800-375-5283. Listen to the various recorded menu options, follow the instructions, and eventually, and eventually he will be able to talk with a staff member about the type of question he has.

[YuAndDan 153]

Only one number services all of USCIS: 1-800-375-5283

http://www.uscis.gov/portal/site/uscis/men...00045f3d6a1RCRD

Your case has only been at USCIS for a little over 3 months, so they wont have much to tell you, it is probably in as stack waiting its turn with an adjudicator, USCIS can take up to 6 months to process I-129F.

Also your timeline says "Armenia"?? Yet your profile indicates PI, wouldn't that be Manila??

http://www.visajourney.com/timeline/profile.php?id=49207

Edited August 4, 2008 by YuAndDan

[freeheeler 0]

My fiance can't get through calling USCIS, all he got was just recorded voice messages. He is living in San Mateo, California. Could anyone tell me the numbers to be dialed? Is there another number?

Needing your help,

Anna

Hi Anna

I live in San Mateo also and will be starting the K1 process shortly

what you need to do is dial

1-800-375-5283

Then dial 1-2-6-2 as the prompts come (as soon as you hear another voice!!) You will then have an agent on the line!!! You may get through to the wrong dept but just tell them your problem and they will normally help you

Good luck