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Simurg

National Customer Service Center

By Simurg in National Visa Center (Dept of State)

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Simurg Contributor

Simurg   0

Posted
Filed: Citizen (apr) Country: Turkey
 Timeline
Posted

Hi all,

What is the difference between National Visa Center and National Customer Service Center? I got an email from UCSIS when they approved my case and they were telling me that they sent my case forward to the NVC on 3rd of May. My fiance called to NVC last saturday but they didn't receive our case. Is it normal? I am getting panicked. What should i do from now on? Should i wait or call my embassy?

Thanks for your help.

OUR TIMELINE

02/17/06 : I-129F papers were sent to Nebraska

08/14/06 : Got K-1 visa

08/22/06 : Enter USA through JFK

10/03/06 : Marriage at Seattle courthouse.

AOS

12/29/06 : Aos papers sent

01/01/07 : USCIS received the mail.

01/04/07 : They sent me an e-mail.

01/09/07 : Notice of application

01/13/07 : Appointment date letter

01/22/07 : Biometrics appointment.

01/22/07 : RFE mail

01/26/07 : sent the new document

02/01/07 : uscis received the mail

02/23/07 : AOS interview letter

04/19/07 : AOS Interview

04/25/07 : Green Card arrived

ROC

04/14/09 : ROC package sent to CSC

04/15/09 : CSC got the package

04/29/09 : Check cashed

05/04/09 : NOA arrived in the mail

05/18/09 : Biometrics letter arrived

05/28/09 : Biometrics appointment

06/05/09 : Approved

06/11/09 : Approval letter received in the mail

Naturalization

05/29/12 : N-400 package is being sent to Arizona Lockbox.

06/01/12 : NOA received

06/05/12 : Check cashed

07/20/12 : Biometrics appointment at St. Paul Office.

08/30/12 : Interview - reschedule requested.

10/19/12 : Interview rescheduled.

10/19/12 : United States Citizen.

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camifree Community Regular

camifree   2

Posted
Filed: Lift. Cond. (pnd) Country: Venezuela
 Timeline
Posted

Hi!

I had a terrible experience related to your concern. The only way to find out why my file hadn't got to the NVC was calling and calling the National Customer Service, including asking a congressman for his help. At the end we discovered that Vermont Service Center had stored my file in a wrong place and it took them more than 6 months to get it back. I really hope nothing like that happens to you, but call call call... wait if you have to wait on hold, be as obnoxious as you can...

I'll cross my fingers for you, good luck!!!

LIFE IS WHAT WE MAKE IT (E. Dickinson)

PREFIERO SER CABEZA DE RATÓN QUE COLA DE LEÓN.

L'HOMME EST CE QU'IL SE FAIT (J.P. Sartre)

ON NE NAÎT PAS FEMME; ON LE DEVIENT (S. De Beauvoir)

ALEA IACTA EST (I. Caesar)

Afortunado aquel

Who understands

Le langage secret

Das estrelas,

Der blumen

Et delle cose mute

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aussiewench Mentor

aussiewench   9

Posted
Filed: IR-1/CR-1 Visa Country: Australia
 Timeline
Posted

isil

petitions can take 2-3 weeks to reach NVC. Try calling the automated number 603 334 0700 and press 5 to speak to an operator.

What is the difference between National Visa Center and National Customer Service Center?

National Customer Service Center is a part of USCIS and provides information/assistance concerning immigration services and benefits

National Visa Center is under the Department of State

NVC processes all approved immigrant visa petitions after they are received from Citizenship and Immigration Services in the Department of Homeland Security (CIS) and retains them until the cases are ready for adjudication by a consular officer abroad. Petitions may remain at NVC for several months or for many years depending on the visa category and country of birth of the visa applicant.

You can find me on FBI

An overview of Security Name Checks And Administrative Review at Service Center, NVC & Consulate levels.

Detailed Review USCIS Alien Security Checks

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View Timeline HERE

I am but a wench not a lawyer. My advice and opinion is just that. I read, I research, I learn.

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Simurg Contributor

Simurg   0

Posted
Filed: Citizen (apr) Country: Turkey
 Timeline
  • Author
Posted
isil

petitions can take 2-3 weeks to reach NVC. Try calling the automated number 603 334 0700 and press 5 to speak to an operator.

What is the difference between National Visa Center and National Customer Service Center?

National Customer Service Center is a part of USCIS and provides information/assistance concerning immigration services and benefits

National Visa Center is under the Department of State

NVC processes all approved immigrant visa petitions after they are received from Citizenship and Immigration Services in the Department of Homeland Security (CIS) and retains them until the cases are ready for adjudication by a consular officer abroad. Petitions may remain at NVC for several months or for many years depending on the visa category and country of birth of the visa applicant.

Thanks for your help. My fiance called the NVC today again and they received our case :) They said that they may be ship it until this Friday. He will call again on Friday. It was a very good news for me. I will start to prepare my documents for the next step and send them to our attorney. I think that is it. :dance:

I dont know what else I can say.

Thanks and good luck

OUR TIMELINE

02/17/06 : I-129F papers were sent to Nebraska

08/14/06 : Got K-1 visa

08/22/06 : Enter USA through JFK

10/03/06 : Marriage at Seattle courthouse.

AOS

12/29/06 : Aos papers sent

01/01/07 : USCIS received the mail.

01/04/07 : They sent me an e-mail.

01/09/07 : Notice of application

01/13/07 : Appointment date letter

01/22/07 : Biometrics appointment.

01/22/07 : RFE mail

01/26/07 : sent the new document

02/01/07 : uscis received the mail

02/23/07 : AOS interview letter

04/19/07 : AOS Interview

04/25/07 : Green Card arrived

ROC

04/14/09 : ROC package sent to CSC

04/15/09 : CSC got the package

04/29/09 : Check cashed

05/04/09 : NOA arrived in the mail

05/18/09 : Biometrics letter arrived

05/28/09 : Biometrics appointment

06/05/09 : Approved

06/11/09 : Approval letter received in the mail

Naturalization

05/29/12 : N-400 package is being sent to Arizona Lockbox.

06/01/12 : NOA received

06/05/12 : Check cashed

07/20/12 : Biometrics appointment at St. Paul Office.

08/30/12 : Interview - reschedule requested.

10/19/12 : Interview rescheduled.

10/19/12 : United States Citizen.

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Yodrak Veteran

Yodrak   7

Posted
Filed: Timeline
Posted

And is affectionately known as 'the Misinformation Line'.

Yodrak

isil
What is the difference between National Visa Center and National Customer Service Center?

National Customer Service Center is a part of USCIS and provides information/assistance concerning immigration services and benefits

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