SS Admin Nightmare

[DavidandJenny 1]

Well we survived this process and Jenny is now in the USA, however, we went to the SS administration today and she was not able to obtain her SS # because her birth date is incorrect at INS ??? How can this be ?? All of our documents are correct and all of her documents are correct and the I 94 is also correct. But we were told that we could not get a card until it was corrected at INS. This was not our mistake.

[second stage 14]

Well we survived this process and Jenny is now in the USA, however, we went to the SS administration today and she was not able to obtain her SS # because her birth date is incorrect at INS ??? How can this be ?? All of our documents are correct and all of her documents are correct and the I 94 is also correct. But we were told that we could not get a card until it was corrected at INS. This was not our mistake.

What did you have to do to correct it? Did SSA offer to correct it or do you have to file something else?

[DARUMA07 25]

Well we survived this process and Jenny is now in the USA, however, we went to the SS administration today and she was not able to obtain her SS # because her birth date is incorrect at INS ??? How can this be ?? All of our documents are correct and all of her documents are correct and the I 94 is also correct. But we were told that we could not get a card until it was corrected at INS. This was not our mistake.

We has the same thing happen to Ruchie's son Mathew. They had the wrong birthday!!!! We had to wait about 4 weeks for them to straighten out the mess. How they had gotten the wrong birthday, we will never know, because all the records had shown the correct one... Anyway, just be patient and if you don't hear anything after about 3 weeks, I would give SSA a call to check the status...... Good Luck!

[I'm Gone 60]

Well we survived this process and Jenny is now in the USA, however, we went to the SS administration today and she was not able to obtain her SS # because her birth date is incorrect at INS ??? How can this be ?? All of our documents are correct and all of her documents are correct and the I 94 is also correct. But we were told that we could not get a card until it was corrected at INS. This was not our mistake.

The info that goes in the database SSA uses to verify ststus comes from the other half of the I-94 and it gets keyed incorrectly sometimes.

SSA tries an initial SAVE verification while you are in the office. If that doesn't verify they submit a secondary electronic verification request. If that verifies you are good to go. If it doesn't the application is denied. However, sometimes immigration requests to see copies of the documents and they are sent under the cover of form G-845. Those all used to be done locally, but now a lot of them get mailed to Los Angles, CA and with having K-1 status that's not a good thing.

I would ask the office if the secondary electronic verification request was submitted and has it come back and pray they don't ask for copy of her I-94 to be sent with the G-845.

[DavidandJenny 1]

Ok, so 'who' do we contact? The 800 number we were given are recordings and the SS admin here didnt say that they would submit any request for verification, just said Im so sorry. They said to contact INS. Time is ticking here, we need to do something. I contacted a friend at our Senators office and he had asked me to send/fax him her information (copies) and still waiting on a response from him. Any contact numbers for INS or advice here is much appreciated.

[DavidandJenny 1]

Well we survived this process and Jenny is now in the USA, however, we went to the SS administration today and she was not able to obtain her SS # because her birth date is incorrect at INS ??? How can this be ?? All of our documents are correct and all of her documents are correct and the I 94 is also correct. But we were told that we could not get a card until it was corrected at INS. This was not our mistake.

The info that goes in the database SSA uses to verify ststus comes from the other half of the I-94 and it gets keyed incorrectly sometimes.

SSA tries an initial SAVE verification while you are in the office. If that doesn't verify they submit a secondary electronic verification request. If that verifies you are good to go. If it doesn't the application is denied. However, sometimes immigration requests to see copies of the documents and they are sent under the cover of form G-845. Those all used to be done locally, but now a lot of them get mailed to Los Angles, CA and with having K-1 status that's not a good thing.

I would ask the office if the secondary electronic verification request was submitted and has it come back and pray they don't ask for copy of her I-94 to be sent with the G-845.

OK, then HOW do we correct it? Who do we ask to correct it? Is there a number that cn be called?

[I'm Gone 60]

Ok, so 'who' do we contact? The 800 number we were given are recordings and the SS admin here didnt say that they would submit any request for verification, just said Im so sorry. They said to contact INS. Time is ticking here, we need to do something. I contacted a friend at our Senators office and he had asked me to send/fax him her information (copies) and still waiting on a response from him. Any contact numbers for INS or advice here is much appreciated.

Calling the SSA 800# for something like this is waste of time. You need to go back into the office to see what is going on and if necessary talk to the office manager to see if the secondary electronic verification request was submitted and did it come back.

[DavidandJenny 1]

Calling the 800# (you are correct does absolutely nothing - zero). I contacted u.s. representatives here and they are doing an inquiry as to 'why/how' this happened and to correct it (hopefully sooooon). This is a big deal and is causing delays. We are hoping to have this issue resolved so we can start this AOS process.

Hopefully we wont have to travel to OKC to resolve this

[David-and-Mae 15]

Calling the 800# (you are correct does absolutely nothing - zero). I contacted u.s. representatives here and they are doing an inquiry as to 'why/how' this happened and to correct it (hopefully sooooon). This is a big deal and is causing delays. We are hoping to have this issue resolved so we can start this AOS process.

Hopefully we wont have to travel to OKC to resolve this

Just so you know, you can start the AOS without Jenny's SS number. You can put none on the I-485 form and it's no big deal.

When I received my greencard, we went back to SSA to have the condition on my card removed (there's a writing in front of the card that says I cannot work until DHS authorization). The SSA personnel said she cannot process it because my Last Name on DHS and SSA records did not match. I got my single name on DHS's record while I already got my married name on SSA's record. I showed them that it shouldn't be that way since I already got my greencard and obviously, my married name is the one that DHS printed on it. The SSA personnel said she could see it but she has no authority to just issue me another card without doing an electronic verification to DHS. She then copied my greencard (back and forth) and highlighted the married name I got on it. After 3 days, I got a letter from SSA stating that the verification is done and that I will be receiving my new card in 2 weeks.

SSA is the one who can straighten things out for you so you better go back to their office and bring along any documents that will show Jenny's correct birthday (i.e. passport, birth certificate, etc.).

Good luck!

--Mae

[Dan & Jovy 0]

We just had this same experience today. Went to SSA, waited in the painfully slow line, while i was missing work, and came to find out that Jovy's date of birth was mixed up upon data entry from her I-94 when we arrived on March 5. The admin could see the correct birthdate on her visa, and that the month and day were reversed in the INS system she was trying to match to. She informed us that there was nothing she could do when the data did not match our application and/or visa and the mistake was on the other end. She simply cancelled our application and suggested we go back to where we arrived to have it fixed. I said i don't think they really let you into custom's at the airport when you aren't travelling internationally. She shrugged and we left. How infuriating.

We don't have any real intention of Jovy working in the near future, so the SSN was all about obtaining the additional US-Gov't issued ID card, and making it easier to add her to my benefits at work (medical insurance etc.), and fill out other types of forms that use SSN to help identify you. Does anyone have insight if this birthday error from I-94 data entry could have any impact on our AOS process, or otherwise further on down the line? Also after green card issuance, does the system that SSA is referencing get updated with correct data? Any insights are appreciated.

Thanks!

[I'm Gone 60]

We just had this same experience today. Went to SSA, waited in the painfully slow line, while i was missing work, and came to find out that Jovy's date of birth was mixed up upon data entry from her I-94 when we arrived on March 5. The admin could see the correct birthdate on her visa, and that the month and day were reversed in the INS system she was trying to match to. She informed us that there was nothing she could do when the data did not match our application and/or visa and the mistake was on the other end. She simply cancelled our application and suggested we go back to where we arrived to have it fixed.

Why did you have the application canceled? Did you ask if the secondary verification had been submitted? Doing the additional verifications is for cases like this. Which SSA office told you this?

[Dan & Jovy 0]

We just had this same experience today. Went to SSA, waited in the painfully slow line, while i was missing work, and came to find out that Jovy's date of birth was mixed up upon data entry from her I-94 when we arrived on March 5. The admin could see the correct birthdate on her visa, and that the month and day were reversed in the INS system she was trying to match to. She informed us that there was nothing she could do when the data did not match our application and/or visa and the mistake was on the other end. She simply cancelled our application and suggested we go back to where we arrived to have it fixed.

Why did you have the application canceled? Did you ask if the secondary verification had been submitted? Doing the additional verifications is for cases like this. Which SSA office told you this?

The Admin determined to cancel and I was not aware of secondary verification. I never researched what happens when they data enter your I-94 incorrectly, so was not aware of the secondary verification availability. I was prepared with support for K-1 as authorized to work without special approval, but that didn't come up.

I found Form I-102 which is specifically used to correct errors on an incorrect I-94. Amazingly it scopes out anyone who received their I-94 from US Customs & Border Control. They refer you to the CBP website....

So I found the Q&A on the CBP website that states that CBP only reviews your paperwork on entry, and they send the forms to CIS for data entry. Soooo, if you have an error in data entry, you must your friendly local CIS office to have it corrected (why would I-102 exist and scope out CBP issued I-94's if this is the case??)

A separate CBP Q/A exists for if your I-94 has incorrect information. It says you can go to a local CBP Deferred Inspection Site or Port to have it corrected. But...elsewhere I read that these sites can only correct errors made at the time of entry.

Typical government run-around.

[I'm Gone 60]

We just had this same experience today. Went to SSA, waited in the painfully slow line, while i was missing work, and came to find out that Jovy's date of birth was mixed up upon data entry from her I-94 when we arrived on March 5. The admin could see the correct birthdate on her visa, and that the month and day were reversed in the INS system she was trying to match to. She informed us that there was nothing she could do when the data did not match our application and/or visa and the mistake was on the other end. She simply cancelled our application and suggested we go back to where we arrived to have it fixed.

Why did you have the application canceled? Did you ask if the secondary verification had been submitted? Doing the additional verifications is for cases like this. Which SSA office told you this?

The Admin determined to cancel and I was not aware of secondary verification. I never researched what happens when they data enter your I-94 incorrectly, so was not aware of the secondary verification availability. I was prepared with support for K-1 as authorized to work without special approval, but that didn't come up.

I found Form I-102 which is specifically used to correct errors on an incorrect I-94. Amazingly it scopes out anyone who received their I-94 from US Customs & Border Control. They refer you to the CBP website....

So I found the Q&A on the CBP website that states that CBP only reviews your paperwork on entry, and they send the forms to CIS for data entry. Soooo, if you have an error in data entry, you must your friendly local CIS office to have it corrected (why would I-102 exist and scope out CBP issued I-94's if this is the case??)

A separate CBP Q/A exists for if your I-94 has incorrect information. It says you can go to a local CBP Deferred Inspection Site or Port to have it corrected. But...elsewhere I read that these sites can only correct errors made at the time of entry.

Typical government run-around.

I'm confused. What was incorrect the I-94 or the SAVE system SSA uses to verify status. If the I-94 is incorrect, then that needs to be corrected. If the SAVE system was incorrect and didn't match the I-94, then the SSA office needs to send a secondary verification request.

[Dan & Jovy 0]

I'm confused. What was incorrect the I-94 or the SAVE system SSA uses to verify status. If the I-94 is incorrect, then that needs to be corrected. If the SAVE system was incorrect and didn't match the I-94, then the SSA office needs to send a secondary verification request.

The I-94 in Jovy's passport does not show a birthdate, so it is correct in all respects. I can't see the portion kept by CBP to validate what was on there anymore. We only have an issue that SSA was unable to match the info in the INS/CIS database that they reference. I guess we go back and ask them to complete secondary verification, but why would the admin not know about that process. It just is rough taking off as much time from work after using all my vacation already when I left for Philippines and we came home together.

By the way, the SSA office was Parsippany NJ, someone asked that before.

[I'm Gone 60]

The I-94 in Jovy's passport does not show a birthdate, so it is correct in all respects. I can't see the portion kept by CBP to validate what was on there anymore. We only have an issue that SSA was unable to match the info in the INS/CIS database that they reference. I guess we go back and ask them to complete secondary verification, but why would the admin not know about that process. It just is rough taking off as much time from work after using all my vacation already when I left for Philippines and we came home together.

By the way, the SSA office was Parsippany NJ, someone asked that before.

If you can do it I would go back to that office or another and submit an application and make sure a secondary electronic verification request is submitted. Hopefully, that will verify and the application can be processed.