Finding a Case File "lost" between Embassies

[sam and nic 0]

Hi all-

Does anybody know if there is a number or email I can use that will tell me where my case file might be if it has seemingly vanished between embassies?

London sent our file to Ireland, and a month ago it was supposed to have been sent back to London. Dublin has told me that they returned the file, London is telling me they can't send out packet 3 until they receive our file. I have no idea what to do!!

Do they record this information when a case file moves premises in some central database, like with the DOS or anything?

All suggestions welcome!!

Thanks much.

[BabyBlueSusie 1]

Hi all-

Does anybody know if there is a number or email I can use that will tell me where my case file might be if it has seemingly vanished between embassies?

London sent our file to Ireland, and a month ago it was supposed to have been sent back to London. Dublin has told me that they returned the file, London is telling me they can't send out packet 3 until they receive our file. I have no idea what to do!!

Do they record this information when a case file moves premises in some central database, like with the DOS or anything?

All suggestions welcome!!

Thanks much.

i would call DOS, they might be able to tell you something...thats your best bet