Buyer Beware!

[awaterlily 0]

<DIV id=post_message_2589945><FONT face=Arial color=#000080>Just want to share some information.

Edited February 5, 2008 by awaterlily

[*JG* 2]

I must be confused.........what information are you sharing?

[Amby 490]

I wondered this too since I don't see anything

[awaterlily 0]

Sry for that - tried to copy and paste....and it wouldn't let me.

Just want to share some information.

As a Shutterfly member, in the beginning of January, we took advantage of an e-mail offer we received for a free photo calandar, although had to pay shipping - not an issue. The calendar was very nice.

That said, on 2/1 we found an erroneous charge on our credit card for $12 from some company called "WLI reservationrewards". Not sure what this was, I googled it and got pages and pages of hits for complaints about this company, including one for a law suit filed in the state of Massachusetts.

Apparently, these guys hook in through shopping carts of online retailers like shutterfly - some retailers are unaware of it because they outsource the shopping cart feature. Sometimes a pop up ad will appear saying you get a $10 reward by entering your email address (twice). --we were never prompted via pop up to get a reward—

So, I called this company, webloyalty.com dba as wli reservationrewards company, based out of Connecticut, and, funny, the first automated option was to cancel membership, which I did. Then, called back to speak to a rep to find out how they got our cc info - that's how we learned it was via shutterfly. I also told them to never bill us again and they do not have permission to sell or lease our personal information. Can you believe this - the guy still tried to sell me this membership again!

Next, I called shutterfly - who said, yes, they are our affiliate. I let them know that although we loved our calendar, we will not be doing business with them again and we're extremely disappointed that they would do business with this kind of company. I told the lady to google this company and see for herself the thousands of complaints - why would you want a business relationship with a company that has very questionable business practices??

The best marketing is by word of mouth

Well, here's my word of mouth

Lastly, I filed a complaint with the Connecticut Better business bureau, which currently has 1065 registered complaints and will be filing complaint today with the Federal Trade Commission.

check your credit card statements carefully, these guys hook in through shopping carts of reputable companies like shutterfly, flowers.com, expedia, autoparts, etc....again, please feel free to google them. Some people complained they were unknowingly billed every month for months or even a year. Monthly charges ranged from $9-$12/mo.

I'm one angry customer.

Protect yourself. Protect your privacy.

Edited February 5, 2008 by awaterlily

[Ban Hammer 13,337]

I wondered this too since I don't see anything

it's a thread on how not to post a link

[*JG* 2]

Charles, you are such a shyt today!!!!!

My husband had that same kind of thing with a ringtone. It said "FREE RINGTONE" so he thought it was truly free. After I made a few calls to get that $14.95 a month charge off my bill, I had to drill him on reading the teeny tiny fine print in all FREE offers.

I really think its a load of you know what that companies can do that kind of thing.

[Ban Hammer 13,337]

Charles, you are such a shyt today!!!!!

[Aymerlu 3]

Oh yeah, my husband was all about the "free ring tones" when he first got here. Took me months to get them all cancelled.