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Online Case Status?

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We have recently submitted my wife's N400 application (December 21,2007). We have already received the Receipt NOA and last week we received the Biometric's NOA but we are still unable to view her case status online, we get a "Case Retrieval Error". My view is that since we have received these two NOA's that we shouldn't worry too much about not being able to view her case status online...yet...but I would still like to know why it's taking so long and make sure that nothing is wrong (don't want any glitches in the system deleting her case). Has anybody else run into this and if so what have you done about it?

K1 Process

6-28-2004 Submitted I-129F Petition for Alien Fiancee

7-9-2004 Received NOA1 (receipt notice)

7-28-2004 Received NOA2 (approval notice)

8-2-2004 Received NVC notice saying my petition was being processed and would be delivered to the US Embassy in Manila within a week.

8-16-2004 Called US Embassy in Manila to verify they had received my petition for my fiancee and inquire as to approx how long before she receives her K1 packet. Nice lady informed me they received my petition on July 30th and that my fiancee would be receiving her packet in about 1 week and that her K1 interview date at the embassy was October 22nd.

8-27-2004 My fiancee Ann received her K1 packet

9-16-2004 Sent my I-134 Affadavit of Support (and supporting documents/evidence) via FedEx to my fiancee. Was delayed 1 day because Mail Boxes Etc. didn't tell me I needed to declare a value for the photos I was sending as additional evidence.

9-28-2004 Ann's medical exam at St. Luke's (Day 1)

9-29-2004 Ann's medical exam at St. Luke's (Day 2)

10-19-2004 I fly back to the Philippines to attend Ann's K1 interview with her.

10-20-2004 I arrive in the Philippines

10-22-2004 Ann's K1 interview at the US Embassy...she's APPROVED!!!

10-30-2004 We arrive back in Vermont, USA to begin our new life together.

11-20-2004 We got MARRIED (reception on January 8th)!!!

AOS and EAD process

11-12-2004 Applied for Ann's SSN

11-22-2004 Received Ann's SSN

11-24-2004 Applied to change Ann's name on her SS card to her new married name.

11-30-2004 Sent Ann's completed Adjustment of Status and Employment Authorization documents to the Vermont Service Center via UPS (they received it on 12-01-2004).

12-04-2004 Received Ann's new SS card with her new married name on it.

12-09-2004 Ann's AOS and EAD packet was returned to us because we submitted it to the wrong place (Vermont Service Center).

12-13-2004 Resubmitted Ann's AOS and EAD packet to the correct place (the address of the Vermont Sub Office per the letter we received explaining why it had been returned the first time).

12-27-2004 Received NOA receipt forms for Ann's AOS and EAD.

12-30-2004 Got Ann's Biometrics and Fingerprinting done at the local sub office.

2-1-2005 Received Ann's EAD (Employment Authorization).

2-14-2005 Received NOA telling us Ann's interview for adjustment of status is scheduled for March 14th.

3-14-2005 Ann's Adjustment of Status interview at Vermont Sub-Office...she's APPROVED!!! Her Conditional Permanent Resident (green) card will arrive in 5 - 8 days.

3-21-2005 Received Ann's Conditional Permanent Resident (green) card and NOA welcoming her to the United States of America.

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K1 Process

6-28-2004 Submitted I-129F Petition for Alien Fiancee

7-9-2004 Received NOA1 (receipt notice)

7-28-2004 Received NOA2 (approval notice)

8-2-2004 Received NVC notice saying my petition was being processed and would be delivered to the US Embassy in Manila within a week.

8-16-2004 Called US Embassy in Manila to verify they had received my petition for my fiancee and inquire as to approx how long before she receives her K1 packet. Nice lady informed me they received my petition on July 30th and that my fiancee would be receiving her packet in about 1 week and that her K1 interview date at the embassy was October 22nd.

8-27-2004 My fiancee Ann received her K1 packet

9-16-2004 Sent my I-134 Affadavit of Support (and supporting documents/evidence) via FedEx to my fiancee. Was delayed 1 day because Mail Boxes Etc. didn't tell me I needed to declare a value for the photos I was sending as additional evidence.

9-28-2004 Ann's medical exam at St. Luke's (Day 1)

9-29-2004 Ann's medical exam at St. Luke's (Day 2)

10-19-2004 I fly back to the Philippines to attend Ann's K1 interview with her.

10-20-2004 I arrive in the Philippines

10-22-2004 Ann's K1 interview at the US Embassy...she's APPROVED!!!

10-30-2004 We arrive back in Vermont, USA to begin our new life together.

11-20-2004 We got MARRIED (reception on January 8th)!!!

AOS and EAD process

11-12-2004 Applied for Ann's SSN

11-22-2004 Received Ann's SSN

11-24-2004 Applied to change Ann's name on her SS card to her new married name.

11-30-2004 Sent Ann's completed Adjustment of Status and Employment Authorization documents to the Vermont Service Center via UPS (they received it on 12-01-2004).

12-04-2004 Received Ann's new SS card with her new married name on it.

12-09-2004 Ann's AOS and EAD packet was returned to us because we submitted it to the wrong place (Vermont Service Center).

12-13-2004 Resubmitted Ann's AOS and EAD packet to the correct place (the address of the Vermont Sub Office per the letter we received explaining why it had been returned the first time).

12-27-2004 Received NOA receipt forms for Ann's AOS and EAD.

12-30-2004 Got Ann's Biometrics and Fingerprinting done at the local sub office.

2-1-2005 Received Ann's EAD (Employment Authorization).

2-14-2005 Received NOA telling us Ann's interview for adjustment of status is scheduled for March 14th.

3-14-2005 Ann's Adjustment of Status interview at Vermont Sub-Office...she's APPROVED!!! Her Conditional Permanent Resident (green) card will arrive in 5 - 8 days.

3-21-2005 Received Ann's Conditional Permanent Resident (green) card and NOA welcoming her to the United States of America.

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Filed: Citizen (pnd) Country: Canada
Timeline

The online system is not accurate, many times you won't ever even be put in there like in my case. I was curious why and ended up phoning INS wondering why I wasn't in the system. They told me a lot of times cases aren't ever even entered in there and if they are they a lot of times aren't up to date.

So I ended up going through the entire N-400 process to citizenship with never having been put in the online system, just like you are experiencing yourself (same error message). So nothing to worry about, just be patient and wait. If you feel there is something wrong then you can always make and Infopass Apt...

I'm just a wanderer in the desert winds...

Timeline

1997

Oct - Job offer in US

Nov - Received my TN-1 to be authorized to work in the US

Nov - Moved to US

1998-2001

Recieved 2nd, 3rd, 4th, 5th TN

2002

May - Met future wife at arts fest

Nov - Recieved 6th TN

2003

Nov - Recieved 7th TN

Jul - Our Wedding

Aug - Filed for AOS

Sep - Recieved EAD

Sep - Recieved Advanced Parole

2004

Jan - Interview, accepted for Green Card

Feb - Green Card Arrived in mail

2005

Oct - I-751 sent off

2006

Jan - 10 year Green Card accepted

Mar - 10 year Green Card arrived

Oct - Filed N-400 for Naturalization

Nov - Biometrics done

Nov - Just recieved Naturalization Interview date for Jan.

2007

Jan - Naturalization Interview Completed

Feb - Oath Letter recieved

Feb - Oath Ceremony

Feb 21 - Finally a US CITIZEN (yay)

THE END

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like warlord's case, my online status was all messed up never up to date (until approval date) whole time of my Removing Conditions process, but i still got approved, so don't worry,

basically you can start complaining if you don't get interview notice by date USCIS gave you in the NOA1 letter

My PAST Timelines:

10/2004 - Conditional GC

08/2006 - 10/2007 - Lifting Conditions timeline

10/2007 - 6/26/2009 Citizenship, Los Angeles DO timeline

auBam7.png

CSC i-130 for my Mom

06/30/09 - delivered

07/06/09 - NOA date (rec'd - 07/10) #WAC 09xxx3, touched.

07/08/09 - check cashed, #WAC 09xxx2 (not online)

08/29/09 - APPROVED!!!

NVC

09/14/09 - NVC case # assigned, emails registered

09/17/09 - email AOS bill received and paid online, ds3032 received and returned

09/21/09 - AOS bill status "PAID", FedExed out AOS, 09/24/09 delivered to NVC

09/28/09 - AVR:AOS acknowledged

10/02/09 - 3032 was acknol. by NVC, paid IV Bill online

10/05/09 - emails: 1 pm -RFE for 3032, 3 pm - IV bill, 5 pm - status PAID

10/09/09 - ds230 delivered to NVC at 9am

10/14/09 - AVR: Checklist response was received

10/20/09 - login failed! - between 5 pm and 9 pm PST, at 5 pm it was still working

10/21/09 - case complete! (AVR updated after 10 pm) = total NVC 37 days

10/28/09 - interview date email came at 6.30 pm, no AVR changes yet

10/30/09 - AVR: "Case sent to embassy on Oct 29" = total 4 months from delivery of i130 to USCIS

11/02/09 - Medical

11/20/09 - Interview - PASSED!!!

11/28 - POE: LAX

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