National Visa Center (NVC) Case Status, Contact Information and Shortcuts

Help on checking your NVC case status and finding shortcuts through the NVC process!

NVC Time Saving Shortcuts

 James's NVC Shortcuts
 LingChe NVC Shortcuts
 NVC Flowchart
 NVC Discussion on the VJ Forums


NVC Contact Information

Contact form (preferred method):

https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/ask-nvc.html

Email:

NVCINQUIRY@state.gov

In order to ensure a prompt response:

 Enter your NVC Case Number or USCIS Receipt Number in the Subject Line of the e-mail.
 Provide the applicant’s name and date of birth and the petitioner’s name and date of birth.
 If the petition is employment-based, include the employer's company/organization name.
 Provide the attorney of record’s name, law firm and address (if applicable).

By Phone

Customer Service Representatives are available to respond to case inquiries.

Telephone number: (603) 334-0700

Hours: Monday through Friday from 7:00 AM to 12:00 AM (Eastern Time)

You must include the following information to receive a case specific response:

 Your NVC Case Number or USCIS receipt number
 The applicant’s name and date of birth and the petitioner’s name and date of birth
 If you are an attorney, include the name of the law office requesting the information

Note: This service requires the use of a touch-tone telephone.

By Postal Mail

Forms, documents, and photographs should be sent to:

National Visa Center
Attn: DR
31 Rochester Ave. Suite 100
Portsmouth, NH 03801-2914

Other FAQs

 NVC Online Fee Payment
 Fee Payment Frequently Asked Questions