They only take calls Mon through Thurs, 2-4 pm! US Citizen Services Available Monday-Friday 10:30-11:30 am
Best Contact Method:
When you call, don't press anything. Once the operator transfers you, write down the extension of who they transfered you to if they don't answer. The next time you call just enter the extension and you are normally connected right away. If you keep waiting for the operator to connect you can try 5 or 6 times.
Approx Waiting Time for Interview After Consulate Recieves
NVC Package:
The Consulate received our documents for NVC on September 8, we took a month on packet 3 because of complications, but on November 2 we found out we had an interview November 30.