automated message hasn't updated .

[Tarik 11]

Hi everybody.

after my wife submitted the affidivate of support and the NVC genrated IV fee bill, I checked the automated message and it said some information is missing.so I called NVC and talked to an opirator and he said that its just an automated message till they get the IV fee payment and that everything was ok. then I got the bill and I sent the payment and the NVC recieved it but the automated message still say some info is missing so I had to call and ask them again. and the opirator I talked to told me they recieved the payment and the form DS230 was generated and that everything was ok.

but till now the automated message still says the same thing, so I don't have a way to check on the case other than sending email wich takes forever to get an answer.my question is has anybody had the same problem and is their something I can do to let them update the messsage ?

[Mononoke28 135]

The info they're missing is the DS-230, once you mail it to them and they review it, the automated message will say that your case has been completed. I'm getting the same message and I've been waiting for the DS-230 to be generated.

Diana

[Tarik 11]

The info they're missing is the DS-230, once you mail it to them and they review it, the automated message will say that your case has been completed. I'm getting the same message and I've been waiting for the DS-230 to be generated.

Diana

Thank you !

[Erica 0]

It kept telling us we were missing information until it said: case complete. Took forever ... well, a week anyway. They indeed never changed the message. I had a small freak-out over that