K1 late and missed interview-Lagos, Nigeria. What to do?

[dwheels76 5,468]

Okay asking for a friend. Long story short interview today was late and they wouldn't let them in. Now getting mixed explanation on what to do.

Here it is:

The manager at the embassy said that they have two option.

1. One is he can wait for the embassy to give him a date which can be anywhere from this week to two months out its at there discretion. And once its given it can't be chanced period. So no going on the computer and upping the date if there is none closer or
2. Or we can pay the fee again and get the date on the computer and if a date comes closer then we will be able to change it.
3. Now were told that the money we paid would be good for one year and can be used for his interview date. But I was also told that we have to wait for the CO in Lagos to release the docs before we can schedule and pay for a new date.
4. Which conflicts with what he was told at the embassy.

So does anyone know the protocol of missing a scheduled K1 interview and how to go about it?

Do you have to pay the fee again or what?

Thank you