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jennieh

Automated Phone System

By jennieh in National Visa Center (Dept of State)

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jennieh Enthusiast

jennieh   0

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
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Ive been trying all day today I thought they changed it so when you called you could get a operator instead. But instead of that after the wait time is up you do get the automated system. I tried calling the department of state since usually interviews are all scheduled by the 7th of the month. But they seem to be impossible to get ahold of. So I guess Ill just wait and pray for good news!

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melliemel Explorer

melliemel   0

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Filed: Timeline
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Hey,

I was having the same problem with the automated system. I tried again today at around 5:30 and what I did was press one for English and press 5 for an operator. If you try to input your case number etc. It just stops working.

I got through but it was a waste of time. I didn't get the news I was looking for. No news yet on an interview date yet =(

Good luck to the rest of u....

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jennieh Enthusiast

jennieh   0

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Filed: IR-1/CR-1 Visa Country: Morocco
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Posted (edited)
Hey,

I was having the same problem with the automated system. I tried again today at around 5:30 and what I did was press one for English and press 5 for an operator. If you try to input your case number etc. It just stops working.

I got through but it was a waste of time. I didn't get the news I was looking for. No news yet on an interview date yet =(

Good luck to the rest of u....

melliemel did you actually get through and speak with a operator? How long have you been waiting for your interview date?

Edited by jennieh
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KamalJohal Rookie

KamalJohal   0

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

Yes I experienced the same problem. Today again it is same (March 7, 2006, 6:12AM(EST))

VSC (USCIS)

YEAR: 2005

Oct 28 - I-130s for Father/Mother/Brother VSC

Oct 31 - Deliver'd I-130s

Nov 9 - Rec'd NOA1

Dec 7 - RFE for I-130 sent on Dec 7

Dec 22 - Sent requested info

Dec 28 - Online: req. info rec'd

YEAR: 2006

Feb 8 - I-130 Approved

Feb 15 - Rec'd NOA2

NVC

Feb 16 - Assign'd case # Feb 14

Feb 22 - NVC Sent DS-3032/AOS bill on Feb 20

Feb 24 - Rec'd DS-3032/AOS

Feb 24 - Sent pre-signed(Pasted bar code from Original) DS-3032 and AOS($70)

Feb 27 - Deliver'd AOS STL, DS-3032 to NVC

Feb 28 - Email on behalf of my parents to appoint me for DS-3032

Mar 3 - Got email: DS-3032 received (Email did the Magic !!)

Mar 4 - Automated msg updtd: -- DS-3032 rec'd,

Mar 6 - AOS fee rec'd, IV fee bill generated, I-864/IV fee bill will be mailed this week (Operator)

Mar 11 - Rec'd I-864 pkg

Mar 13 - Rec'd IV fee bill, Returned I-864 pkg

Mar 14 - Deliver'd I-864 pkg to NVC, Returned IV fee bill to STL

Mar 15 - Deliver'd IV fee to STL, I-864 entered in to NVC system

Mar 23 - I-864 complete, Visa fee in NVC system, DS-230 on the way

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STL_HCMC Proficient

STL_HCMC   0

Posted
Filed: Citizen (apr) Country: Vietnam
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Posted

Just tried again myself. It is 6:55pm in Vietnam (5:55am CST) and it is still not working.

Perhaps they just don't want us calling anymore! :)

STL_HCMC

K1 Timeline

12/27/2005...I-129F Sent (Nebraska Service Center)

07/19/2006...Visa Approved

AOS Timeline

01/23/2007...AOS Sent

03/08/2007...AOS Approved

Removing Conditions

01/12/2009...I-751 Sent

06/10/2009...I-751 Approved

Naturalization

03/27/2010...N-400 Sent

11/21/2011...Approval

12/09/2011...Oath Ceremony

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Cygnet Proficient

Cygnet   0

Posted
Filed: IR-1/CR-1 Visa Country: Canada
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Posted

I tried a couple of hours ago 10:00 AM EST. I was able to get an operator after 11 minutes. I wanted to use the automated system but I think that's still down. Anyway, I was able to get the info I needed from the operator.

CR-1

09/16/2005 Mailed I-130 (CSC)

09/21/2005 NOA 1

02/07/2006 NOA 2 (Day 143)

02/25/2006 Petitioner receives AOS Bill in U.S. (Day 161)

02/27/2006 AOS Bill (regular USPS) and DS-3032 (Canada Post regular) are mailed out

03/21/2006 Petitioner receives I-864 package (Day 185)

03/22/2006 Beneficiary receives IV Bill and sends payment - regular mail (Day 186)

03/24/2006 Petitioner sends back I-864 (Day 188)

04/13/2006 Beneficiary receives DS-230 (Day 208)

05/10/2006 Beneficiary sends back DS-230 and docs to NVC via Fedex (Day 235)

05/19/2006 NVC issues RFE on Question # 20 on the DS-230. (Day 244)

05/29/2006 Beneficiary receives RFE and sends it off (Day 254)

06/02/2006 NVC receives RFE (Day 258)

06/16/2006 Case Complete! (Day 272)

07/07/2006 Case forwarded to Consulate in Montreal (Day 293)

08/11/2006 INTERVIEW! VISA APPROVED!

08/14/2006 Picked up visa and crossed the border.

08/25/2006 SS card arrives in the mail

09/07/2006 GC arrives in the mail.

K-3

02/01/2006 Mailed I-129F

02/07/2006 NOA1

04/14/2006 I-129F is approved!

04/24/2006 NVC forwards the application to the consulate in Montreal

05/01/2006 Packet 3 is received from consulate & is sent of 3 days later

07/07/2006 Medical

08/08/2006 INTERVIEW- cancelled bec. of CR-1

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jennieh Enthusiast

jennieh   0

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
 Timeline
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Posted

I did find a way to get through a operator but not my usual way. What I did is this called and waited until they said they transfered me to a operator. They didnt transfer me to an operator but it takes you to some of the automated system after you press one for english and it gives you your options press #5 for operator it seems to work. It took awhile to get them to get through and ring but it worked. Just incase someone was woundering how i got through. I usually get through at 9pm at night easily no wait time or anything.

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germangel Rising Star

germangel   0

Posted
Filed: Lift. Cond. (pnd) Country: Germany
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Posted

I got through this morning, they didn't give me any options though but I was on hold for an operator the whole time. I just pressed 5 for fun and whooooooooaaaaaaaa, big shock when someone said " Hi my name is ... can I have your case number please" after half a second.

Angelika (Schweinfurt, Germany) and Chris (Tulsa, USA)

I-130

Aug 23 2005 - sent to TSC

Aug 25 2005 - received at CSC

Aug 29 2005 - NOA1 in mail

Jan 25 2006 - NOA 2 per email

Jan 31 2006 - Case # assigned

Feb 13 2006 - AOS Bill and DS 3032 received

Feb 14 2006 - AOS Bill paid and DS 3032 sent to NVC

Feb 27 2006 - AOS form and IV Bill issued

Mar 23 2006 - AOS and IV Bill sent to NVC

Apr 10 2006 - DS230 received and sent right back

Apr 28 2006 - case complete

May 2 2006 - sent to Consulate

May 4 2006 - received at Consulate

July 17 2006 - Interview in Germany

Aug 02 2006 - Flying back to Tulsa with my CR1 in passport

Removal of Conditions - I-751

May 2 2008 - Mailed I-751 to TSC

May 21 2008 - Received NOA 1 (extension letter) from VSC

May 27 2008 - Biometrics Appointment in OKC

July 22 2008 - touched

August 6 2008 - touched

February 22, 2009 - touched

March 24, 2009 - card production ordered

April 4, 2009 - Green Card in mail

I-129F

Aug 31 - Oct 20 2005at NBC

Oct 26 - Nov 3 2005 at NVC

Jan 10 2006- Visa interview

Feb 09 2006- Flying to Tulsa

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*Robert* Veteran

*Robert*   2

Posted
Filed: Citizen (apr) Country: Thailand
 Timeline
Posted

I just go through and received my case number!!! :dance::dance::dance:

Try again now people! :yes:

K-1 Timeline

11-29-05: Mailed I-129F Petition to CSC

12-06-05: NOA1

03-02-06: NOA2

03-23-06: Interview Date May 16

05-17-06: K-1 Visa Issued

05-20-06: Arrived at POE, Honolulu

07-17-06: Married

AOS Timeline

08-14-06: Mailed I-485 to Chicago

08-24-06: NOA for I-485

09-08-06: Biometrics Appointment

09-25-06: I-485 transferred to CSC

09-28-06: I-485 received at CSC

10-18-06: AOS Approved

10-21-06: Approval notice mailed

10-23-06: Received "Welcome Letter"

10-27-06: Received 2 yr Green Card

I-751 Timeline

07-21-08: Mailed I-751 to VSC

07-25-08: NOA for I-751

08-27-08: Biometrics Appointment

02-25-09: I-751 transferred to CSC

04-17-09: I-751 Approved

06-22-09: Received 10 yr Green Card

N-400 Timeline

07-20-09: Mailed N-400 to Lewisville, TX

07-23-09: NOA for N-400

08-14-09: Biometrics Appointment

09-08-09: Interview Date Oct 07

10-30-09: Oath Ceremony

11-20-09: Received Passport!!!

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isleta521 Proficient

isleta521   5

Posted
Filed: Citizen (apr) Country: Brazil
 Timeline
Posted (edited)
I just go through and received my case number!!! :dance::dance::dance:

Try again now people! :yes:

You lucky Dog!!

I just tried, was put on hold for 3 minutes. gave the lady my receipt no and then she asked me when did I receive my noa2, told her feb 27 and she said that they wold not even receive for 30 days and that was it even though I told her they said they already mailed it according to the response I received from them. Why couldnt i have talked to the person you talked too??!! :angry:

Glad that you were able to get your info that you needed - and wanted to hear :thumbs:

Edited by isleta521

10Yr GC arrived 07/02/09 - Naturalization is next

The drama begins - again!

And now the drama ends - they took the Green card . . .

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*Robert* Veteran

*Robert*   2

Posted
Filed: Citizen (apr) Country: Thailand
 Timeline
Posted
You lucky Dog!!

I just tried, was put on hold for 3 minutes. gave the lady my receipt no and then she asked me when did I receive my noa2, told her feb 27 and she said that they wold not even receive for 30 days and that was it even though I told her they said they already mailed it according to the response I received from them. Why couldnt i have talked to the person you talked too??!! :angry:

Glad that you were able to get your info that you needed - and wanted to hear :thumbs:

Wow, that's strange! My NOA2 was Mar 2, and they received my case on Mar 6! Sounds like they just didn't want to help you!

I had to wait awhile before someone answered the phone too, but it was a woman, and very polite. She asked me what my finacee's full name and date of birth was, verified my name, and then gave me my case number.

She did try to say it would take two to four weeks before they send it out, and to try back in two week; but, I've seen others sent in a week or less!

K-1 Timeline

11-29-05: Mailed I-129F Petition to CSC

12-06-05: NOA1

03-02-06: NOA2

03-23-06: Interview Date May 16

05-17-06: K-1 Visa Issued

05-20-06: Arrived at POE, Honolulu

07-17-06: Married

AOS Timeline

08-14-06: Mailed I-485 to Chicago

08-24-06: NOA for I-485

09-08-06: Biometrics Appointment

09-25-06: I-485 transferred to CSC

09-28-06: I-485 received at CSC

10-18-06: AOS Approved

10-21-06: Approval notice mailed

10-23-06: Received "Welcome Letter"

10-27-06: Received 2 yr Green Card

I-751 Timeline

07-21-08: Mailed I-751 to VSC

07-25-08: NOA for I-751

08-27-08: Biometrics Appointment

02-25-09: I-751 transferred to CSC

04-17-09: I-751 Approved

06-22-09: Received 10 yr Green Card

N-400 Timeline

07-20-09: Mailed N-400 to Lewisville, TX

07-23-09: NOA for N-400

08-14-09: Biometrics Appointment

09-08-09: Interview Date Oct 07

10-30-09: Oath Ceremony

11-20-09: Received Passport!!!

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isleta521 Proficient

isleta521   5

Posted
Filed: Citizen (apr) Country: Brazil
 Timeline
Posted

Agree, was strange. The lady I talkd to was also nice. Just not at all helpful. I think Ill call again.

10Yr GC arrived 07/02/09 - Naturalization is next

The drama begins - again!

And now the drama ends - they took the Green card . . .

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