I-130 MARCH 2013 FILERS!! NBC

[anuspras 65]

Guys, Some March filer needs to take responsibility of updating the March spread sheet on a daily basis. I don't see todays March approval reflecting in the sheet. I'm taking care of the April spread sheet and would really appreciate if some one could take ownership for the March spread sheet which should benefit all of us...

[Kaylara 814]

TSC is the worst, isn't it??!! My congressman and senator will definitely hear about this!!

Tier 1 says "I have some information I have to give you" and goes on and on what an RFE is, then says if I have a question I can contact a lawyer and do I have paper and pencil. I say "I don't need paper and pencil I live abroad I am not going to contact these people". She says "okay but you could also make an infopass appointment..." I cut her off "I live ABROAD I am not GOING TO MAKE AN INFOPASS!!!"

She finally transferred me. Ugh. I hate to be rude to these people, but good GOD!

Please, please, please, contact the Ombudsman about this. They probably will not be able to help you, but they seriously need to know about these insane Requests for Evidence. (Also, customer service people telling you to go to an infopass appointment when you're living outside of the country. ####### is that #######?)

[dilmera 124]

You've been waiting a long time since you apparently "got" your RFE only to find out that it's ridiculous.

Seems to me like something happened to her case, like her file was misplaced, and when congressman and senator started pressing for answers on her case, they gave an excuse of RFE instead of saying they misplaced it. Her RFE "took some weeks" to reach her, so I guess they found her file in that time and since there was no reason for an RFE, they somehow made up one. Edited January 7, 2014 by dilmera

[dilmera 124]

FYI:

I wrote them and received two replies. One from the nsc email address, stating:

This automatic response confirms receipt of your email inquiry or message.

Keep in mind this email box is not for obtaining any type of Immigration advice and is only to be used for issues with cases at the Nebraska Service Center. Please use this means of inquiring only after contacting the National Customer Service Center at 1-800-375-5283 and receiving a service request referral number. If after 30 days of receiving a SRMT number your issue is not resolved, the NSC, NCSC Followup staff will try to resolve your problem.

Please ensure that your email inquiry contains the referral number and all of the necessary information to identify your case, including your complete address. This will allow us to respond to your inquiries timely. If the National Customer Service did not issue a service request please indicate the reason.

If you have not first contacted the 1-800 number and obtained a referral you may not receive a further response.

Nebraska Service Center

____________________________________

The other stated:

ATTENTION: THIS EMAIL ADDRESS IS NO LONGER VALID/OPERATIONAL. INQUIRIES SUBMITTED TO THIS ADDRESS WILL NOT BE RESPONDED TO.

PLEASE SEND YOUR INQUIRIES TO THE FOLLOWING NEW EMAIL ADDRESS:

NSCFollowup.NCSC@USCIS.dhs.gov

______________________________

I sent the same email to the other email address and received no auto reply. So, I hope it went through and was received.

Has anyone else had this same experience, not getting a reply from the second email address?

Is this process designed to make u pull out all your hair or am i just a super spaz?????!!!!!

Marhaba, I sent them e-mails on two addresses, nscfollowup.nsc@... and ncscfollowup.nsc@... and got the same replies as you got. This was on the 28th of December. What is the "other e-mail address" you mentioned about?

[Kaylara 814]

Guys, Some March filer needs to take responsibility of updating the March spread sheet on a daily basis. I don't see todays March approval reflecting in the sheet. I'm taking care of the April spread sheet and would really appreciate if some one could take ownership for the March spread sheet which should benefit all of us...

My fault! I'm sorry. I'll get that done right away.

[dilmera 124]

"If you do not receive a decision or other notice of action from the service center WITHIN 60 days, please call Customer Service at 1-800-375-5283 or submit an inquiry using e-request at https://egov.uscis.gov/e-request/Case.do."

So, it is past the "60 days" for me. Making an e-request is out of the question as it doesn't have the relevant field to put in the request for our petition. Husband contacted the attorney yesterday and attorney told him he would e-mail them. I don't know which address. He should be calling up to put a service request in but I don't know if he is going to do that or not. I did tell my husband to tell him that because that was what was stated in the supplement to transfer notice. Husband said the attorney already knows about it because he got a copy too.

Edited January 7, 2014 by dilmera

[Kaylara 814]

Sent in my RFE on 12/30 n received confirmation by postal service it was delived 1/2/14. Then received an email from USCIS on 01/03/14 that my case could be denied due to abandonment on my behalf if I don't respond within a timely matter THEN got an email today while on hold with NCSC that they did in fact received the RFE I sent in and when the tier 2 sup. reached the phone she told me we had to allow yet another 60 days for processing. All I could do was cry. This isn't right. They lost our documents and we have to suffer for it.

When did you originally get your RFE?

[Kaylara 814]

"If you do not receive a decision or other notice of action from the service center WITHIN 60 days, please call Customer Service at 1-800-375-5283 or submit an inquiry using e-request at https://egov.uscis.gov/e-request/Case.do."

So, it is past the "60 days" for me. Making an e-request is out of the question as it doesn't have the relevant field to put in the request for our petition. Husband contacted the attorney yesterday and attorney told him he would e-mail them. I don't know which address. He should be calling up to put a service request in but I don't know if he is going to do that or not. I did tell my husband to tell him that because that was what was stated in the supplement to transfer notice. Husband said the attorney already knows about it because he got a copy too.

I'm not sure about how it works with your attorney, but I'd be pushing him for some answers about whom he's contacting. Then I'd have your husband start contacting your Congressperson at the very least.

[Kaylara 814]

Its really awful. All this time wasted on requesting things that aren't required and saying you aren't legally married without checking first is a waste of the time they should be spending on our approvals. They seem happy to use any stupid reason at all to delay things. But why?

Well, I think I know why. In this: http://www.dhs.gov/telecon-recap-application-processing-times-conversation-uscis-office-performance-and-quality

You find the following passage:

"

How Does USCIS Calculate Processing Times?

For each type of application or petition, USCIS has established processing time goals. Specific processing time calculations are based on the number of months of application or petition receipts that comprise the level of active pending cases on hand within the agency.

Mr. Moore highlighted that processing times are posted 45 days after they are reported from the field offices or service centers to allow for a quality control process that ensures the integrity of the data. Mr. Moore shared that due to the 45 day delay, some of the times may not be as helpful for applicants under certain circumstances.

He explained that USCIS strives to process cases in the order in which they are received, but some cases are completed out of sequence due to issues like the need for the applicant to submit more evidence. Such delays from the customer cause a case to be removed from the adjudication processing line and placed into a category referred to as active suspense. These suspended cases awaiting applicant action are not factored into the processing time calculations."

So, my theory is that this is just another extension of them gaming the numbers. (Btw, I believe that Texas has been flagged by the Ombudsman's office for this behavior before. I'll go back and reread their reports to congress so I can give you a direct quote.) We'll be able to see it if the numbers that they put out this month show a more than proportional increase in the numbers of RFE's in relation to the number of approvals based on past months data. If we see a more than proportional increase, then I think we have the reasoning for those bizarre RFE's.

That being said, the Ombudsman's office is compiling information for their report to congress which is due in March. (I believe. I'll double check that, too.) I think we should make sure that they are very much aware of the on-going problems we're having.

[dilmera 124]

I'm not sure about how it works with your attorney, but I'd be pushing him for some answers about whom he's contacting. Then I'd have your husband start contacting your Congressperson at the very least.

I have been after my husband since 5 months to contact the congressman Steve Israel, but he won't do it, partly because he thinks a congressman can't do anything and also because he finds no time from his grueling job. I kept convincing him that congressmen have helped many people get their approval and he would agree to go meet Israel, but something came up every time and he couldn't go.

I'm not sure about how it works with your attorney, but I'd be pushing him for some answers about whom he's contacting. Then I'd have your husband start contacting your Congressperson at the very least.

I have been after my husband since 5 months to contact the congressman Steve Israel, but he won't do it, partly because he thinks a congressman can't do anything and also because he finds no time from his grueling job. I kept convincing him that congressmen have helped many people get their approval and he would agree to go meet Israel, but something came up every time and he couldn't go.

[Marhaba 49]

They realized they were about to get a bunch of emails? The address hasn't even been changed on their website yet. I'm assuming that they just decided to change it today, since I sent more than one email to that address and never got any response, much less one saying that the address was not operational anymore.

I'd send messages to both addresses.

It is so weird how the second address gives no reply and the first, you get two emails. Our govornment never ceases to confuse us, I guess. .......

[Marhaba 49]

Apostilled versions are longer (for the marriage certificate), contain more information, and I believe are acceptable for foreign governments. At least, that's how it worked in the Netherlands. I had to get everything apostilled. Marriage license. Birth Certificate. Etc.

Luckily, I did not need that. Our country of marriage is not part of the Hague Convention.

http://en.m.wikipedia.org/wiki/Apostille_Convention

[Marhaba 49]

Seems to me like something happened to her case, like her file was misplaced, and when congressman and senator started pressing for answers on her case, they gave an excuse of RFE instead of saying they misplaced it. Her RFE "took some weeks" to reach her, so I guess they found her file in that time and since there was no reason for an RFE, they somehow made up one.

That sounds totally plausible.

[Marhaba 49]

Marhaba, I sent them e-mails on two addresses, nscfollowup.nsc@... and ncscfollowup.nsc@... and got the same replies as you got. This was on the 28th of December. What is the "other e-mail address" you mentioned about?

Dilmera, those are the two. I am sorry if my comments caused confusion; I have been typing more of my thoughts lately and my blogs have been huge, I think many are finding them more confusing than helpful.

When I emailed the follow up address, I received that same reply you had posted like a week ago. But then another email came. It stated, as you got, the email address is not valid and to send inquiries to the second email address. But when I sent it there, there was no automatic reply at all.

Did you send your inquiry to the second email address? If you did, did you get an automatic reply?

[Marhaba 49]

Well, I think I know why. In this: http://www.dhs.gov/telecon-recap-application-processing-times-conversation-uscis-office-performance-and-quality

You find the following passage:

" How Does USCIS Calculate Processing Times?

For each type of application or petition, USCIS has established processing time goals. Specific processing time calculations are based on the number of months of application or petition receipts that comprise the level of active pending cases on hand within the agency.

Mr. Moore highlighted that processing times are posted 45 days after they are reported from the field offices or service centers to allow for a quality control process that ensures the integrity of the data. Mr. Moore shared that due to the 45 day delay, some of the times may not be as helpful for applicants under certain circumstances.

He explained that USCIS strives to process cases in the order in which they are received, but some cases are completed out of sequence due to issues like the need for the applicant to submit more evidence. Such delays from the customer cause a case to be removed from the adjudication processing line and placed into a category referred to as active suspense. These suspended cases awaiting applicant action are not factored into the processing time calculations."

So, my theory is that this is just another extension of them gaming the numbers. (Btw, I believe that Texas has been flagged by the Ombudsman's office for this behavior before. I'll go back and reread their reports to congress so I can give you a direct quote.) We'll be able to see it if the numbers that they put out this month show a more than proportional increase in the numbers of RFE's in relation to the number of approvals based on past months data. If we see a more than proportional increase, then I think we have the reasoning for those bizarre RFE's.

That being said, the Ombudsman's office is compiling information for their report to congress which is due in March. (I believe. I'll double check that, too.) I think we should make sure that they are very much aware of the on-going problems we're having.

We know that PROCESSED IN ORDER RECEIVED part is a crock. There are cases around mine that have been already sent to nvc. Another has an rfe. But the others, like mine, still waiting. So if they really r processed in the order rcvd, then y havent i heard anything from them yet? How can they make these claims????? Maybe that is the way it should be done, but it is apparent they are not following their rules. Oooooooo SO angry now!!!