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Khal_Drogo

NVC Phone Number Trouble

By Khal_Drogo in National Visa Center (Dept of State)

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Khal_Drogo Enthusiast

Khal_Drogo   50

Posted
Filed: Citizen (apr) Country: Bulgaria
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Posted

Alright, so I need to call them quite urgently, but starting yesterday, I got one of three things:

1. First, it was an automated message saying "This number is temporarily out of service."

2. Since I called from my deployed location on a DSN phone (I have to call my squadron back in Ohio to hook flash me over to the NVC as I cannot make non-DSN or non-toll-free CONUS calls from that phone without a phone card), I figured it might have been a glitch, so I had my brother who lives in Minnesota give them a call from his home phone; he got a straight up busy signal.

3. So I figured, "Hm, must be fixed now, just busy," so I waited and then called again using my cell phone. I placed phone calls approximately once or twice every hour for about....seven hours (from a little after 7:00 AM EST to 2:00 PM EST, which is the only time span I can call them on my current work schedule), and it gave me a quick beep, a short shrieking noise (imagine someone with bad brakes stomping on them really hard), and then dropped my call.

So...anyone else experienced this problem? They performing phone maintenance or something?

My wife suggested perhaps they were taking an extra day for President's Day, but I doubt it; they usually only take the weekends and federal holidays themselves off and don't have "family days;" I called New Year's Eve and they were manning the phones all the way to midnight.

This is proving to be quite an adventure. :P

I am the USC.

The member "Khaleesi" is my beautiful wife.

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rlogan3030 Explorer

rlogan3030   6

Posted
Filed: Lift. Cond. (pnd) Country: Nigeria
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Posted

As far as I know they werent having any troubles yesterday. I called them and received a busy signal twice and then it rang and I spoke with a representative.

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Edward-Jenny0608 Enthusiast

Edward-Jenny0608   4

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Filed: IR-1/CR-1 Visa Country: Philippines
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Posted

As far as I know they werent having any troubles yesterday. I called them and received a busy signal twice and then it rang and I spoke with a representative.

Been calling NVC too..all I got is a busy signal..is there any # we can call? :bonk:

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06/08/2006 - Bf & Gf

04/25/2011 - Married

10/22/2012 - I-130 sent

10/26/2012 - receipt# txt & email (MSC)Priority date 10/26

10/27/2012 - check cashed in

01/22/2013 - NOA2 hoorayyy!

01/23/2013 - Email Post Decision Activity

02/18/2013 - Received by NVC

03/11/2013 - Received email from NVC with DS-3032 &

AOS bill generated

03/13/2013 - Pay AOS bill ($88)

04/01/2013 - Received Email DS3032 accepted

04/01/2013 - Received Email IV bill been generated

04/02/2013 - Pay IV bill ($230)

04/06/2013 - IV bill shows Paid

04/10/2013 - Mailed AOS package

06/05/2013 - Mailed IV bill

06/21/2013 - Case Complete (via phonecall NVC)

06/28/2013 - Receive Confirmation Case complete (via Email)

07/15/2013 - Receive Email of Packet 4 (Interview date)

08/06/2013 - Scheduled Interview

~*~*APPROVED~*~*~

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rlogan3030 Explorer

rlogan3030   6

Posted
Filed: Lift. Cond. (pnd) Country: Nigeria
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Posted (edited)

Been calling NVC too..all I got is a busy signal..is there any # we can call? :bonk:

the only thing you can do is keep calling them until you get through. I have always had more luck in the evenings.

Edited by rlogan3030

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