Do you need help getting Australian Police certificate?

[Liza E P 0]

I would like to offer advice and help to anyone who is applying for their Australian Police Certificate with the Australian Federal Police (AFP)

If you have applied for the certificate, which can be done online here by the way, and it has been over the 25 working days that they advise it takes to get it done, please don't wait for them to send it out to you- it could take over 3 months like it did with me until I finally lodged an official complaint about the extended delay.

I honestly doubt whether it would have been sent to me had I not complained to an external complaints department, and it was really difficult to get hold of anyone who would help me as the AFP call centre has long wait times and the operators are generally not willing to help.

Just p.m. me if you want further advice - I would be glad to help as I would not want anyone to experience the frustration I have had to deal with in getting this form, and it set back my CR-1 visa process considerably.

Edited October 18, 2012 by Liza E P

[Mrs Sterling 5]

Aaw Liza how nice are you

Emailed you yesterday, you giving me a taste of my own medicine? lol

[Liza E P 0]

Aaw Liza how nice are you

Emailed you yesterday, you giving me a taste of my own medicine? lol

Hey You!!

Will reply asap - been out of the loop for a few days...getting there