DX Secure is late!!

[Holly2234 66]

My visa was supposed to be delivered today between 8am and 6pm. Its nearly 7 now and no sign of it. £14.80 to wait in for the entire day and it doesnt even come!

Just a small vent Has anybody elses delivery been late? Or do they just bring it the next day?

[LeftCoastLady 441]

I remember kittylondon mentioned hers showed up late on the day it was supposed to be delivered: http://www.visajourney.com/forums/topic/380701-visa-delivery-turnaround/page__view__findpost__p__5608108

[Holly2234 66]

Yeah i remembered that post too. I was planning to go out and get milk after they came but not any more!

[Nich-Nick 3,354]

My visa was supposed to be delivered today between 8am and 6pm. Its nearly 7 now and no sign of it. £14.80 to wait in for the entire day and it doesnt even come!

Just a small vent Has anybody elses delivery been late? Or do they just bring it the next day?

I spent a day waiting on them to deliver my fiance's visa. I called around 5 and they said the truck broke down in the morning so nothing else would be delivered. I guess they don't have back-up trucks. I told them I had wasted an entire day waiting on them and they should have notified customers who were waiting for deliveries requiring signature. So they told me to call prior to 8am and they would give me a window of time when it would be delivered the next day, after they had the schedule done. The window passed so I called .I found out they can call the driver to get his location since I kept calling them and I could hear them talking to the driver getting my update. It was late afternoon the next day before he came.

Edited October 10, 2012 by Nich-Nick

[kittylondon 47]

hi! yes, they eventually turned up 2 hours after their 8am-6pm "slot", at around 8pm i think. when i called at 5.30pm the woman genuinely tried to contact the the driver but said she couldnt get hold of him, but insisted their shifts dont end til they've delivered all their packages. and this was after waiting 14 days for it to be issued... i was going insane! good luck, i bet it will turn up tonight!

[Holly2234 66]

Ive just tried calling them and i get an automated thing that cant understand my phone number or what i even want.. It just makes me keep repeating things and then tries to schedule my delivery for friday... The tracking says it is already out for delivery.

[Holly2234 66]

hi! yes, they eventually turned up 2 hours after their 8am-6pm "slot", at around 8pm i think. when i called at 5.30pm the woman genuinely tried to contact the the driver but said she couldnt get hold of him, but insisted their shifts dont end til they've delivered all their packages. and this was after waiting 14 days for it to be issued... i was going insane! good luck, i bet it will turn up tonight!

Thanks! Im hoping they come tonight then I bet after 14 days you were climbing the walls waiting for them!!

[Holly2234 66]

It just arrived! Exactly 8pm. The delivery man said that he has only been in the job 8 days and cant find places and i quote "I had to ask a Polish lady where your house was" and that he has another 10 to deliver tonight but he isnt going to bother with them!!

[ukcharlotte 4]

Mine arrived today in an unmarked, white Fiat Punto - not what I was expecting at all! I had the same 8am-6pm window so yours should be with you imminently! It's so pretty; I keep looking at it as I can't believe I have waited 9 months just for that sticker to be put into my passport.

Edit: Glad you have yours now! Shame about the other 10+ people who have been waiting for theirs to arrive today.

Edited October 10, 2012 by ukcharlotte

[Holly2234 66]

I have no idea what mine arrived in! I saw a man walk past the front window and stare in and then come up the path and knock. I made my husband open the door because it didnt look like a courier! He must have parked quite far down the road even though there was space outside my house.

I compared my US one to the UK one my husband has in his passport and they are almost the same! Its quite strange really.

[Holly2234 66]

Oh and congrats on getting your visa!

Edited October 10, 2012 by Holly2234

[ukcharlotte 4]

Oh and congrats on getting your visa!

Thanks! And ditto!