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Writing to Ombudsman

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Filed: Citizen (pnd) Country: Pakistan
Timeline

Hi VJers,

Does anyone know or has any experience regarding writing to Ombudsman at cisombudsman@dhs.gov ?

Is there any auto-reply if you send an e-mail to them?

How long it usually takes them to reply if they do?

Married: 12/01/2011
USCIS Stage:
I-130 sent: 12/29/2011 NOA1: 01/03/2012 NOA2: 09/24/2012 (Text and website) - 09/28/2012 (In mail) <265 days to approval from NOA1 date>
I-129F sent: 01/14/2012 NOA1: 01/18/2012 NOA2: 09/27/2012 (Withdrawn)
RFE: 08/13/2012 "Proof of Bona Fide marital relationship". (Took them 7 months, 1 week and 4 days to send an RFE).
RFE Responce received by CSC-USCIS on 09/07/2012.
NVC Stage:
NVC Received: 10/09/2012
NVC issued Case #, IIN and BIN: 10/10/2012
IV Package Received at NVC: 12/03/2012

EMBASSY STAGE:
interview March 20, 2013 : results AP (sent in paperwork for co-sponsor received 4-20-2013)

Issued: September 30, 2013

POE: Raleigh-Durham International Airport, NC @ 10-17-2013 (Easy entry, pleasant experience).

Removal of Conditions on Residence:

Filed: August 14, 2015 - VSC

NOA1: 08/19/2015

Date of Decision: 06-03-2013

Letter of Approval received: 06-09-2016

Green Card received: 07-15-2016

Naturlization N-400:

Filed: September 16, 2019

Biometrics: October 9, 2019

Interview: August 24, 2020

Approval: Approved and received Naturalization Certificate same day.

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Filed: K-1 Visa Country: Pakistan
Timeline

I have not heard of anyone writing to an Ombudsman, but it would be good to know what type of responce you get. Please share with us if you do get a positive or negative responce and what your experiance was like.

btw whats the purpose of your writing to the Ombudsman?

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Filed: Citizen (pnd) Country: Pakistan
Timeline

I have not heard of anyone writing to an Ombudsman, but it would be good to know what type of responce you get. Please share with us if you do get a positive or negative responce and what your experiance was like.

btw whats the purpose of your writing to the Ombudsman?

Ombudsman Office is there to assist the customers with cases where people are experiencing difficulties with USCIS and have tried all other possible means to resolve the issue. Like myself, it has been more than six months and I have not heard anything from CSC therefore I am thinking about writing to Ombudsman. I don't know if it will be a good idea or not but no harm trying.

Married: 12/01/2011
USCIS Stage:
I-130 sent: 12/29/2011 NOA1: 01/03/2012 NOA2: 09/24/2012 (Text and website) - 09/28/2012 (In mail) <265 days to approval from NOA1 date>
I-129F sent: 01/14/2012 NOA1: 01/18/2012 NOA2: 09/27/2012 (Withdrawn)
RFE: 08/13/2012 "Proof of Bona Fide marital relationship". (Took them 7 months, 1 week and 4 days to send an RFE).
RFE Responce received by CSC-USCIS on 09/07/2012.
NVC Stage:
NVC Received: 10/09/2012
NVC issued Case #, IIN and BIN: 10/10/2012
IV Package Received at NVC: 12/03/2012

EMBASSY STAGE:
interview March 20, 2013 : results AP (sent in paperwork for co-sponsor received 4-20-2013)

Issued: September 30, 2013

POE: Raleigh-Durham International Airport, NC @ 10-17-2013 (Easy entry, pleasant experience).

Removal of Conditions on Residence:

Filed: August 14, 2015 - VSC

NOA1: 08/19/2015

Date of Decision: 06-03-2013

Letter of Approval received: 06-09-2016

Green Card received: 07-15-2016

Naturlization N-400:

Filed: September 16, 2019

Biometrics: October 9, 2019

Interview: August 24, 2020

Approval: Approved and received Naturalization Certificate same day.

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Share on other sites

 
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