January I-129F filers

[Knope2012 10]

I didn't have any luck with getting a request on this call, but they said that VSC is going to update the date they're working through on 7/15, so at the very least, all of us should be able to put in a service request then.

[sabi 148]

Texas22 I don't know what to say to make you feel better but I have been through a lot of petitions that got RFE and then been approved within a month since they replied...even this week I went through some RFE from June that are already approved! Keeping my fingers crossed for you to get back in line asap and so they get to your file immediately...

I know one month would still be a long time for you though...

[sabi 148]

I didn't have any luck with getting a request on this call, but they said that VSC is going to update the date they're working through on 7/15, so at the very least, all of us should be able to put in a service request then.

Oh dear... what did you tell the person who answered the phone? I'd say you shouldn't give up just keep trying... so they are saying they will update their system on 7/15? That is a load of Bullc***.... this doesn't even make sense

[Knope2012 10]

Oh dear... what did you tell the person who answered the phone? I'd say you shouldn't give up just keep trying... so they are saying they will update their system on 7/15? That is a load of Bullc***.... this doesn't even make sense

Yeah, they say they update it once a month. The guy was nice enough, but did seem surprised at first that I filed in mid January and still had nothing. But of course acted like I was slightly over processing times, and not 2.5 weeks. I didn't really get a chance to even ask for anyone higher because he kept talking. I will try again tonight though. with my fiance. I've worked customer service and I remember being in that position, so I think that's why I get so anxious. I told him that they'd been "processing" 1/9 for weeks. They do have scripted answers.

Edited July 5, 2012 by Knope2012

[wdm1986 2]

Tex I'm sorry to hear about your RFE. Sabi that's great about your service request. I'm going to try this. What exactly did he keep saying? Maybe I will just tell them that I've already called this line once and they were unable to help me and please send me to level 2 bc I need more info than they can give.

Also I finally got an email from my case worker. They sent her a letter saying the same exact thing about the 6 month bologna. I will try the tier 2 and ask for a service request

[photomile 101]

After 161 days... RFE!!

I am so sorry! I know it isn't much of a consolation, but at least you know the case has been actioned. I just hope the RFE is something nice and simple and easy to fix.

We got a service request!!!! i am so proud of my baby!!!

Basically guys when you ring USCIS you have to insist on talking to level 2 CSR!!! Dont even bother explaining to the peraon who answers the phone, just keep saying you want to speak to the level 2. Terry had to repeat like 5 times till they put him through... Then Tier 2 said straight away that we are over the processing time and put through the request. Said we should hear 10-15 days which at this stage i am happy about ad long as someone will at least look at our case!

Yay at least you got something

[sabi 148]

Yeah, they say they update it once a month. The guy was nice enough, but did seem surprised at first that I filed in mid January and still had nothing. But of course acted like I was slightly over processing times, and not 2.5 weeks. I didn't really get a chance to even ask for anyone higher because he kept talking. I will try again tonight though. with my fiance. I've worked customer service and I remember being in that position, so I think that's why I get so anxious. I told him that they'd been "processing" 1/9 for weeks. They do have scripted answers.

yes the woman Terry talked to kept talking too but Terry just kept repeating he wants to talk to Tier 2. It took him 25!!! minutes on the phone... the trick is not to mention anything about the service request... just keep talking that you have an issue that you need to speak to tier 2 about as it requires higher level of investigation... just keep talking the way they talk and they have to put you through... they are trained to stop you at level 1 but you are entitled to talk to level 2 if you need to so just keep pressing them and they will put you through!

[wdm1986 2]

yes the woman Terry talked to kept talking too but Terry just kept repeating he wants to talk to Tier 2. It took him 25!!! minutes on the phone... the trick is not to mention anything about the service request... just keep talking that you have an issue that you need to speak to tier 2 about as it requires higher level of investigation... just keep talking the way they talk and they have to put you through... they are trained to stop you at level 1 but you are entitled to talk to level 2 if you need to so just keep pressing them and they will put you through!

I'm going to try this. 10-15 days will already be 6 months for me but at least with the service request you are guaranteed to hear something whereas without it they can continue to jerk you around.

[sabi 148]

Terry just told me that at the end of each sentence he was adding he wants to be put through to Tier 2... the woman was a little upset when she finally put him through and he said he wasn't too nice with her either as he was losing his patience with her repeating stuff over and over again... it looks like a tough fight but be strong you guys and don't let them win! We pay them , they are there to service us!

[sara80 17]

After 161 days... RFE!!

Awwww!! As everyone else hoping that it's gonna be something easy!!! Big hug!

[sabi 148]

I'm going to try this. 10-15 days will already be 6 months for me but at least with the service request you are guaranteed to hear something whereas without it they can continue to jerk you around.

Well exactly! I just want to make sure things are moving... being kept in the dark drives me mad!10-15 days at this stage won't make any difference as long as I am going to hear something, anything at all!

[LorRenee 6]

I got through to tier 2 last time by pretending my call had died while on hold with tier 2 and asked to be transferred again. I didn't give them any reason and they went ahead and did it within the first few minutes of the call. *sneaky*

[wdm1986 2]

Well exactly! I just want to make sure things are moving... being kept in the dark drives me mad!10-15 days at this stage won't make any difference as long as I am going to hear something, anything at all!

So true! And again you're right we pay them we deserve proper service. If they came to my hospital and we told them itd be a 10 min wait time and it had been 20 mins theyd be furious too. I'm going to try this.

[sabi 148]

I got through to tier 2 last time by pretending my call had died while on hold with tier 2 and asked to be transferred again. I didn't give them any reason and they went ahead and did it within the first few minutes of the call. *sneaky*

yes looks like you gotta be to win with them...

When did you get the email and letter after your service request? and what did it say?

[wdm1986 2]

I got through to tier 2 last time by pretending my call had died while on hold with tier 2 and asked to be transferred again. I didn't give them any reason and they went ahead and did it within the first few minutes of the call. *sneaky*

Oooohhhhh I didn't even think of that! That IS sneaky! I will try that!