Problem scheduling the interview

[Jessa and Jay 0]

anybody else have a problem with scheduling the interview due to payment being lost? We made our payment on August 11th for 15,050 peso. and it has her passport number on it. she even went back to the BPI and checked and they said everything is good. I called two day's ago and they put in a service request, they even sent me a confirmation e-mail then a few minutes latter I got a e-mail saying cased closed! so I called again today they still do not have the payment and they do not have any idea what happened, she said this does not happen very often so she had no idea what to do. all we can do is wait she says and no timeline to fix the problem!!!OOOHHH what to do but wait some more. thanks for listening to me ramble on just very frustrated. I also asked how long to get interview if things were ok. she said the 22nd was the first date available.

Thanks Jay

[TiklingGuy 211]

Does your fiancé in the Philippines have the hardcopy receipt from BPI?

[Jessa and Jay 0]

yes! she has the hard copy.

[dindo and patty 20]

That is all you need. If you can't schedule online, then call the USEM and have them schedule it for you and they will email you the appointment letter.

[Jessa and Jay 0]

The two phone calls I have Made were to the usem (214)571-1600 and they tell me I can not schedule tell this is resolved, can not schedule tell they have it in there computer.

[dindo and patty 20]

Wow! My fiance paid the visa fee and after a day, I was able to schedule online and it only took 5 minutes. Just keep on trying to schedule online or

by calling USEM everyday. I hope you get it scheduled soon!

[Derbo/Yamkins 4]

The two phone calls I have Made were to the usem (214)571-1600 and they tell me I can not schedule tell this is resolved, can not schedule tell they have it in there computer.

(Yamy replying)

I think then it's a matter to be settled with BPI?

[Derbo/Yamkins 4]

The two phone calls I have Made were to the usem (214)571-1600 and they tell me I can not schedule tell this is resolved, can not schedule tell they have it in there computer.

(Yamy replying)

OR if you can't get in using the receipt number and it gives you some error message, put in your passport number as the reference number. Then, you'd be able to schedule for an interview.

[inyong 0]

anybody else have a problem with scheduling the interview due to payment being lost? We made our payment on August 11th for 15,050 peso. and it has her passport number on it. she even went back to the BPI and checked and they said everything is good. I called two day's ago and they put in a service request, they even sent me a confirmation e-mail then a few minutes latter I got a e-mail saying cased closed! so I called again today they still do not have the payment and they do not have any idea what happened, she said this does not happen very often so she had no idea what to do. all we can do is wait she says and no timeline to fix the problem!!!OOOHHH what to do but wait some more. thanks for listening to me ramble on just very frustrated. I also asked how long to get interview if things were ok. she said the 22nd was the first date available.

Thanks Jay

Hi, I understand how it feels,I just like to ask you if you had checked your BPI receipt if the number did not have any typo error of ur passport number the one written in your hard copy or receipt from the BPI? Good Luck

[DavenRoxy 1,073]

I would have your fiancee go back to BPI, with receipt in hand, and have them look it up. Sounds like a BPI error to me. The bank SHOULD be able to fix it really quickly. Tell your asawa not to leave until it is resolved!

[JuFi CHRiS 0]

Hi. we just got our manila case number last aug19 and the operator said they sent the case to ph that day too. i paid the visa fee yesterday. i tried to schedule the interview today and it says "No service fee can be found for the entered request number. Please validate your request number is correct and you have paid the correct amount for the visa you are applying." I use my passport as my receipt number as what the teller told me yesterday. does this mean my case is not yet in us embassy system? or my payment is not yet posted?pls advise. thank you

[TJ01212011 47]

Hi. we just got our manila case number last aug19 and the operator said they sent the case to ph that day too. i paid the visa fee yesterday. i tried to schedule the interview today and it says "No service fee can be found for the entered request number. Please validate your request number is correct and you have paid the correct amount for the visa you are applying." I use my passport as my receipt number as what the teller told me yesterday. does this mean my case is not yet in us embassy system? or my payment is not yet posted?pls advise. thank you

Hello. Email USEM first, ask if they already got ur petitions...here's their email address IVMNLAppointments@state.gov...once they reply u can now schedule ur interview, try again to get schedule online. for me online scheduling didn't work so I called their customer support and they gave me my interview date in just 5mins....

Good luck!

[JuFi CHRiS 0]

Hello. Email USEM first, ask if they already got ur petitions...here's their email address IVMNLAppointments@state.gov...once they reply u can now schedule ur interview, try again to get schedule online. for me online scheduling didn't work so I called their customer support and they gave me my interview date in just 5mins....

Good luck!

Hi. I have already schedule an interview. so i guess it means usem already got our physical file and put it into their system