DHS OIG Audit of USCIS

[Rich&Vero 14]

http://fcw.com/articles/2011/06/20/uscis-telework-privacy-risks.aspx

"The IG analyzed whether teleworking contributed to higher rates of lost files at the four USCIS service centers.

The centers together lose an average of 27,000 alien registration files each month, by in-office workers and teleworkers, the IG said. The missing files typically contain personally identifiable information such as Social Security numbers, fingerprints and photographs, the report states."

"The IG found that the two service centers with the highest rates of telework participation experienced the highest rates of missing files. The Vermont service center was responsible for 39 percent of the lost files; its telework participation rate was 23 percent. The Texas service center accounted for 32 percent of the lost files, and its telework participation rate was 24 percent.

The Nebraska center accounted for 17 percent of the lost files and had a 17 percent teleworking rate, while the California center was responsible for 12 percent of the lost files and had a 7 percent telework rate, the report states."

Link to the actual DHS report: http://www.dhs.gov/xoig/assets/mgmtrpts/OIG_11-85_May11.pdf

[Rich&Vero 14]

I like the part where they recommend putting up posters at the Service Centers to remind workers that each file represents people's lives... what workplace problem can't be solved by motivational posters?