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Diddl

Can the USCIS customer service reps give you a service request again on the same ref#?

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Hi! After many strenuous days of having a case floating around "somewhere" I have decided to make a new service request. I called and the lady gave me the same referral #. Are they playing games with me now or what? can they give you the same ref # for a new service request or are the two attached as one service request with update information? I am so confused here! for those following my case....you would know I am somehow in Phoenix and was told "maybe" I am in California now. I did not like the maybe so I wanted to try to get some information due to a previous expedite request that they responded to saying I was in Phoenix. I guess I would never had known otherwise. So, my main concern right now is can they do a service request on top of another one with the same ref #?

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