Can somple explains

[devastedme 2]

Hello,

I hear people talking about service request after 5 months waiting for NOA2 for the K1 visa. Can some one please explains it to me? I tried searching here but did not find an answer. I do not know what is the meaning of service request.

Thank you very much

[RICARDO4EVA2 194]

Hello,

I hear people talking about service request after 5 months waiting for NOA2 for the K1 visa. Can some one please explains it to me? I tried searching here but did not find an answer. I do not know what is the meaning of service request.

Thank you very much

A Service requests is basically an inquiry to your case to get the status. This is normally done for cases that are OUTSIDE of the processing times of 5 months or as listed for that service center. The request can be submitted through 2 channels noted below.

1. By calling USCIS and speaking with a CSR letting him/her know your case is outside the processing times and would like to know the status/hold back.

2. By Calling the Senator or other who represent your area so that a congressional request can be submitted on your behalf.

others will come along with other answers.

Edited February 6, 2011 by RICARDO4EVA2

[j and s fernandez 1]

It means that you call your service center to inquire about the status of your petition, since it is out of "normal processing time", and ask why they haven't taken any action on your case since xxxx (last update).

To do this you'll need to call your service center and after talking to representative ask to be to connected to a "higher level of customer service". They officer will put in a service request if your application has been in their system for more than 5 months.

Good luck!!!

[RICARDO4EVA2 194]

It means that you call your service center to inquire about the status of your petition, since it is out of "normal processing time", and ask why they haven't taken any action on your case since xxxx (last update).

To do this you'll need to call your service center and after talking to representative ask to be to connected to a "higher level of customer service". They officer will put in a service request if your application has been in their system for more than 5 months.

Good luck!!!

The front line agents can submit a service request.

[krisca 0]

we asked for a service request about a week ago. . .the agent said they can only forward service request 60 days from the last letter you've received from them and if you are outside of the processing time. . .in our case our last letter was Nov 24, so we called Jan. 24 and asked for a service request. they gave us a receipt and told us to wait 30 freakin days again to receive something.

http://www.dhs.gov/xabout/structure/gc_1221837986181.shtm#5 hope it helps

[j and s fernandez 1]

The front line agents can submit a service request.

But they will tell you the system won't let them do it because it's "still within normal processing time" and to wait another xxx days. When we called, the front line agent said it was out normal processing time for 4 days but she couldn't put in a service request for us, that we should call after 20 days. But when we asked to speak to someone higher up, the officer was able to do it.

[RICARDO4EVA2 194]

But they will tell you the system won't let them do it because it's "still within normal processing time" and to wait another xxx days. When we called, the front line agent said it was out normal processing time for 4 days but she couldn't put in a service request for us, that we should call after 20 days. But when we asked to speak to someone higher up, the officer was able to do it.

Good stuff ~ j and s fernandez ~ hope the tip helped the poster or anyone else to follow.