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Contacting Manila Embassy

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I'm sure this has been posted a bunch of places, but I failed to find it, so appologies for my redundancy. In checking the Manila embassy web page, I found an eMail address and fax number that won't be answered for up to six-weeks. And they have a call center number of 1.888.877.9888 listed for people to call for general questions about status of your case, but nowhere do I see a telephone number to actually speak with someone "in" the visa center who can answer a specific question about a concern I have about our application. Does anyone know of the contact number to speak with someone at the embassy who can talk specifics and answer questions about our "unique" situation?

my blog: http://immigrationlawreformblog.blogspot.com/

"It is the soldier, who salutes the flag, who serves beneath the flag, and whose coffin is draped by the flag, who allows the protester to burn the flag."

-- Charles M. Province

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