when should i officially freak out?

[decocker 7,198]

Omg Valerie, that was just terrible. I'm so sorry you are still dealing with this #######.

I'm sure you have done all of this before but,I would send them another email since that seems to be the only way they will let you contact them. I don't know how you marked your email before, but you may want to put in the topic along with your case number something like passport and visa lost after printing. Then maybe they will actually open the email and see what you are asking. Tell them the visa was printed (date) and it was never received.

Has it always been you sending out the emails or your fiance, I know when we were contacting them, they would reply to me but not my fiance at the time now husband other then the automated email.

i (usc) have been sending an email with a different variation for the subject line every morning this week, i get nothing but the automated reply..

now that dos is telling me that montreal has never printed the visa (two calls two different operators - same answer) i wonder where in the world my senator's office got the information that it had printed on the second?? my fiance is in st. constant - minutes outside of montreal so there isn't any reason it would take a full week to deliver..

i just don't know what to do.

[Darnell 8,478]

maybe time to ask ILS person at the Senator's office to 'check in again' with Montreal?

[decocker 7,198]

maybe time to ask ILS person at the Senator's office to 'check in again' with Montreal?

yeah, waiting on her to get back with me. she was annoyed, like - i told you it was printed on the second...i don't think it has printed. i don't know why anyone would just say that, but something isn't right.

[Ontarkie 14,133]

That is just the most frustrating thing ever being told two different things. I am so sorry your going through all that. I did notice when we would send out emails to Montreal they only would reply to me not my fiance he is the usc and he only got the automated reply too. So it seems they wont reply to your emails either, I wounder if they even looked at them. How hard can it be to just send you a reply saying something so you would know whether its in AP or printed or lost etc etc...

I think you may need to call the senator's office back and tell them they are full of #######.....

[decocker 7,198]

That is just the most frustrating thing ever being told two different things. I am so sorry your going through all that. I did notice when we would send out emails to Montreal they only would reply to me not my fiance he is the usc and he only got the automated reply too. So it seems they wont reply to your emails either, I wounder if they even looked at them. How hard can it be to just send you a reply saying something so you would know whether its in AP or printed or lost etc etc...

I think you may need to call the senator's office back and tell them they are full of #######.....

i just called her this morning, we'll see if she calls me back.

i agree, it is totally unacceptable that montreal is not at all accountable. i would LOVE just to know for sure what our scenario is. not knowing is killing me.

[Sweetcheeksss 91]

I can't even imagine what type of hell you must be going through. Seriously, where the fark is the visa already, and there's no one to complain to, no one to *force* them to get their acts together - nothing.

How sucky is it that the USC can't even get some sort of response, geez.

I'll include you in my prayers tonight for a speedy resolution for this b.s.

[decocker 7,198]

I can't even imagine what type of hell you must be going through. Seriously, where the fark is the visa already, and there's no one to complain to, no one to *force* them to get their acts together - nothing.

How sucky is it that the USC can't even get some sort of response, geez.

I'll include you in my prayers tonight for a speedy resolution for this b.s.

thanks, that's sweet of you

the aide at my senator's office just called me and said she is having her contact with the department of state get to the bottom of it. now i'm just holding for her return call.

amazing how just a little reply such as that, makes me feel ten times better. even if we are in the horrid ap or a lost file or whatever - montreal needs to get on track and respond to people. its one thing to ignore requests that simply must take their course but they should realize there are exclusions to their rules...

i'll keep you all posted, thanks for all your support.

[Penny Lane 8,159]

I hope you get some good news soon with that return phone call! At least an answer so you don't have to keep wondering what's going on. For the amount of time, effort and money we put into this process, you'd expect better treatment.

[decocker 7,198]

I hope you get some good news soon with that return phone call! At least an answer so you don't have to keep wondering what's going on. For the amount of time, effort and money we put into this process, you'd expect better treatment.

i know, right???? i feel like becoming some sort of immigration vigilante once this is all said and done..we really need immigration reform in the us..

[decocker 7,198]

so i actually got an email from montreal this morning, saying this:

Good morning,

Your case is being worked on by the officer, therefore it has not been issued yet.

Thank you,

OP8

UM - #######.

[Darnell 8,478]

cool - an email reponse to yer email inquiry.

IMO, though, still no response back TO the ILS human.

[Canadiandggal 49]

so i actually got an email from montreal this morning, saying this:

Good morning,

Your case is being worked on by the officer, therefore it has not been issued yet.

Thank you,

OP8

UM - #######.

Umm confused?

why would they print it and not send it? does this mean that you are indeed in ap? I think you should still bug the ####### out of everyone, congress and dos.

that is not even a cleat answer

sorry

[decocker 7,198]

cool - an email reponse to yer email inquiry.

IMO, though, still no response back TO the ILS human.

only when i used my personal email account did they reply, interesting. and this is like, six emails in...

the ILS human did call me yesterday - to tell me about the glitch with montreal's computer system and that was why they had originally said our visa had printed - when it hadn't. so i'm going to call her back with this new information and have her 'demand' an explanation from montreal. i mean - come on don't just tell me you're working on it..are we in ap? if so, why? what do you need from us? are they giving us MORE security checks??? after being held up an additional two weeks at NVC - my entire credit report and address history pulled WHAT ELSE DO YOU WANT? my ex husband is in jail right now, for drug charges. i feel like they're going to use that against me. are they trying to find a reason not to give us the visa? this is just crazy.

if it's just sitting on someones desk than, take five minutes out of your day, print it and stuff the gd envelope.

if they give us this much hassle with AOS, i'm going to lose ten years off my life..swear to god.

[Darnell 8,478]

ya, that's not any 'real response' - yer listening for other stuff, like

--delay because of AP

--casefile lost on someone's desk, handover from retired person on interview day not done correctly (MY #1 gut feeling, btw)

--Visa Printer Broken

--Out of Visa Stamps Paper

etc etc

IMO, 'working on it', isn't really a status with the ILS staffer - they have direct line to Montreal IV Unit, so should be able to get real answers back, in quasi-real-time. Maybe reform some pointed questions for that ILS person, prior to making the next call?

[decocker 7,198]

ya, that's not any 'real response' - yer listening for other stuff, like

--delay because of AP

--casefile lost on someone's desk, handover from retired person on interview day not done correctly (MY #1 gut feeling, btw)

--Visa Printer Broken

--Out of Visa Stamps Paper

etc etc

IMO, 'working on it', isn't really a status with the ILS staffer - they have direct line to Montreal IV Unit, so should be able to get real answers back, in quasi-real-time. Maybe reform some pointed questions for that ILS person, prior to making the next call?

thanks darnell, and yes. she told me she is normally out of staff meetings by 11, so i'm going to call and give her very specific questions to ask. thanks for your advice - very very much appreciated.